Senior Quality Assurance Specialist

• Mar 2023 - Present

Senior Quality Assurance Engineer

• May 2021 - Mar 2023

- Worked with a large team of developers, product owners and managers on ensuring quality and performance of large scale gambling web and mobile applications. - Performed deep technical reviews and assessments of web and backend components as well as maintaining documentation and updating procedures and processes. - Tested large scale systems for which I performed APIs and MQs checks. - Generated complex testing procedures working with DBs and stored procedures as well as log monitoring with different tools such as Xpolog, Kibana and an internal logger. - Performed defect root cause analysis to trace defect source, assisted second and third level support in production issues investigations Show less

Business Analyst

• Mar 2020 - May 2021

- Work with internal and external resources to develop in depth functional specifications for the project as requested by the client. - Eliciting requirements and translating them in written specification documents. - Created and updated Business Requirement documents, Functional Requirement documents, clickable wireframes and flow chart diagrams .- Conducted user walkthroughs, documented customer concerns and communicated to the project management team. - Conducted user training and prepared training material for user retention and future use. Show less

Senior Software Quality Assurance Analyst

• Jun 2018 - May 2021

- Implement best practice QA strategies throughout applications lifecycle, including requirement review, test planning, testing, and test documentation. - Organized and supervised Critical workflows regression sessions so that idle resources could aid on projects with heavier workloads. - Mentored the QA team on the use of various testing methodologies and the creation of testing documentation.- Test various products, analyzing requirements as well as writing and running test cases. - Develop test procedures, ensuring quality and integrity of medical web and mobile applications- Analyze, verify and validate applications, ensuring alignment with specified requirements. - Created test cases and scenarios and met all project data deliverables and deadlines. - Performed browser compatibility (Firefox, Chrome, Safari, IE) and OS compatibility (Windows, Linux, MAC OS, Android and iOS) testing of the application, in a virtual machine environment. Show less

Software Quality Assurance Analyst

• Aug 2017 - Apr 2018

- Tracked and reported test status, using QA metrics for assigned projects. Identified bugs and issues, collaborating with cross-functional teams on appropriate resolution - Created tests scenarios for REST services to test the mobile application using Postman and to validate the API Documentation. - Determined product quality requirements, defining and monitoring performance requirements - Performed end-to-end testing, blackbox testing, configuration testing, regression, and functional/non-functional testing, as well as browser compatibility testing. Show less

QA Team Lead

• Nov 2016 - Aug 2017

- Assessed and tested web-based and mobile applications and software enhancements, directing a four-member team of testers and ensuring high-quality production releases; and reviewed functional requirements and technical designs, creating test plans and test case documentation. Led quality assurance and testing efforts, collaborating with cross-functional teams and understanding product requirements. Provided estimates for QA resources and testing schedules. - Applied quality assurance processes across a wide range of projects, including software requirements, software design, software engineering standards, practices and procedures, as well as software testing and configuration management. Reviewed, recommended and implemented software quality and testing practices in the organization.- Recognized the strengths of each QA team member and delegated tasks accordingly. Mentored team members to raise expected company metrics and trained new team members. Interviewed and recommended future QA candidates for enterprise testing roles.- Identified bugs and logged issues, collaborating with developers on bug/issue resolution; and executed semi-automated test plans, using record-playback tools. Created and maintained test data. Implemented quality assurance best practices and standards across test preparation and test execution. Show less

Software Quality Assurance Analyst

• Aug 2015 - Aug 2017

- Developed and maintained repository, including all tested and released applications and documentation. Performed root cause analysis of incidents, ensuring corrective measures aligned with reliability standards. Developed and executed test plans, ensuring alignment with project requirements and clients’ specifications. - Created weekly defect reports to use in project status and defect prioritization meetings.Conducted functional, regression and compatibility testing analysis. - Testing done using virtual workstations connected to IT Network. - Performed defect root cause analysis to trace defect source in order to facilitate continuous process improvement.- Created SQL queries, validating data accuracy, consistency and integrity. Implemented quality assurance processes, including test plan reviews, defect management, and complexity analysis. Show less