Project Manager - Team Coordinator

• Aug 2021 - Present

Senior Online Fieldwork Coordinator

• Oct 2017 - Aug 2021

The main responsibility of this position is to manage the fieldwork using the internal and external resources keeping the initial specifications and within budget. To fulfill my role, I am performing the following actions: - plan the best sample mix in order to find the best balance between costs and data quality; - keep the data consistency by comparing and replicating sample sources and data for tracking studies; - take part at the Kick of call and gives the best recommendations regarding the sample; - monitor the field performance, and announce any issue that might cause delays in closing the projects, budget re-forecast or technical issues; - work together with the suppliers to solve any in field issues or testing issues; - extract representative sample, test the survey and send the invitations to panelists; - respond to queries that panelists have regarding their account or technical issues that might appear on a custom panel; - liaise with the local panels and respect panel rules and specificities of each country. Show less

• Jan 2017 - Oct 2017

The primary role of the custom panel analyst is to manage the entire panel buildprocess from the development of the creative assets to configuring the online member portal and set up of the member database for an online custom panel. After the process of creating the panel ends, the custom panel analyst has to use the database in the best interest of the client conducting qualitative and quantitative studies on it, and also advising the client on the engagement activities so as to avoid attrition. In this scope my responsibilities are:- Act as the key client contact for multiple panels;- Manage the panel and project execution process taking care that the scope and budget aremaintained and tracked and that the panel is meeting project and client specifications;- Manage panelist database, track metrics and develop and writethe panel health analysis & report to be able to advise the client to make the best decision regarding the future use of the panel, recommend more activities, cleaning the database or recruit more panelists;- Work closely with the custom scripting team on the scripting and execution of ongoing quantitative surveys in the panel platform;- Master interface for panel platform, understanding configuration functionality, member management, data integration, and reporting capability;- Manage the execution of the member engagement strategy, such as deployment of monthly newsletter, online member portal communications. Show less

• Jul 2016 - Dec 2016

The main responsibility of the Field Coordinator is to manage the internal and external sources of sample so as to close each project on time, in concordance with the initial specifications and respecting the allocated budget. To achieve that my duties as a field coordinator were to:- plan the best sample mix by combining both internal and external sample to achieve coherent data after the closing the survey;- prioritize and maximizing the internal sources;- find the appropriate vendors who can offer both qualitative sample and competitive prices ;- take part at the Kick of call and gives the best recommendations regarding the sample;- work close to the project manager in identifying the screening questions, and checks if they are correctly programmed;- monitor the field performance, and announce any issue that might cause delays in closing the project, budget re-forecast or technical issues;- manage and approve invoices from the suppliers;- work together with supplier to solve any in field issues or testing issues;- extract representative sample, append variables;- offer training and guidance to the new hires. Show less

• Sep 2013 - Jun 2016

- Extracting the best national representative sample using the internal resources;- Understanding the sampling methodology and use the internal tools in order to provide the best solution according to the specifications of each project;- Working with various databases for each country the company has internal resources, knowledge of each database, in order to give the best recommendations to internal clients, such as Quotation in the phase of pre-commissioning the study.- Calculate sample sizes using specific formulas, based on field indicators (incidence rateabandonment, response rate, number of days field, conversion rate, etc.)- Extract monthly reports for North American databases in order to monitor the panels dynamics;- Provide training and support for new hires;- Monitor in field studies, taking into account in field indicators and provide the best sample option after checking and analyzing the feasibility. Show less

Banking Officer

• Jun 2011 - Aug 2013

Responsibilities:  Keep in touch with external appraisers in the national territory,  Processing valuation requests for guarantee credits and assuring that all the needed documents and information are transmitted to external appraisers;  Solve various issues which may occur in territory, being the link between branches, departments and external appraisers;  Draw contract drafts, verify invoices, respond to e-mails, correspondence, archiving activities; Accomplishments:  Prompt response to all issues that occur;  Effectiveness and rapidness in processing orders, over 30 requests processed per day;  Highly appreciated by my superior for my commitment, my degree of understanding the internal application and willingness to teach the colleagues in the territory to use it properly. Show less