Experience

Insurance Supermarket International Canada

• Canada
• Insurance
• 100 - 200 Employee

• Marketing Specialist

  • Jan 2023 - Present

  Insurance Supermarket International is a Canadian based financial services company, operating in North America, providing a full spectrum of life insurance and personal protection products. My activities include: • Manage and create content for social media channels (both in English and French); • Schedule and publish the content for social media profiles using a social media management tool (such as Hootsuite or Sendible); • Creating visuals for social media use; • Research and identify new opportunities for posts; • Manage the communication with the customers (moderate social media comments) to maintain a positive online presence of the company; • Closely communicate with the marketing and design team to determine the requirements of the visuals to be created for new social media content; • Gather analytics and assist in analyzing marketing data to help shape future marketing strategies; Show less



Love And Lobby

• Romania
• Fine Art

• Communications Architect

  • Sep 2022 - Jan 2023

  Love and Lobby is a private diplomacy platform aiming to discover and promote nations of the world through their best talents, makers and inventors. My activities include: • Writing articles about design, culture, film & beauty, aiming to counteract stereotypes and promote local talents. • Managing social media communication, including Facebook and Instagram. • Collaborating with management to develop and implement an effective communications strategy based on our target audience. •Scouting and contacting talent, representative people to associate with, that resonate with our brand image and strategy • Responding to media inquiries, arranging interviews, and acting as a spokesperson for the organization Show less



The Alternative School for Creative Thinking

• Romania
• Advertising Services
• 1 - 100 Employee

• Communications Architect

  • Mar 2022 - Jan 2023

  The Alternative School for Creative Thinking is the best known for its interactive trainings, ranging from personal branding, strategy, design to digital marketing, in partnership with Cannes Lions Creativity Festival. My activities include: • Managing the company’s social media communication, including Facebook, Instagram and LinkedIn. • Writing, editing and distributing various types of content, including materials for the official website, press releases, marketing materials and newsletters. • Developing and implementing marketing communication strategies and comprehensive supporting plans, under the guidance of the director, to achieve our goal of reaching creative young professionals. • Developing and maintaining working relationships with awarded professionals & speakers, school participants and alumni. Show less



GoDaddy

• United States
• Technology, Information and Internet
• 700 & Above Employee

• Website Specialist II

  • Apr 2020 - Nov 2022

  The role involves project management, along with customer interaction in delivering qualitative web design projects. I overview the entire website design process, from initial consultation to the publishing stage. A key aspect of this service is managing client expectations while delivering a suitable result within standard time frames. The role involves project management, along with customer interaction in delivering qualitative web design projects. I overview the entire website design process, from initial consultation to the publishing stage. A key aspect of this service is managing client expectations while delivering a suitable result within standard time frames.



Capgemini

• France
• IT Services and IT Consulting
• 700 & Above Employee

• Senior Information Technology Analyst

  • May 2019 - Apr 2020

  • Provided second line technical support for more complex incidents received from the 1st line incident handlers;• Provided support and training for first line analysts;• Active Directory Management – Computer, User, Groups, ACL;• Network connectivity troubleshooting;• VPN Connectivity Troubleshooting;• Remote Access User Management and Troubleshooting;• Laptop/ Desktop Performance issues troubleshooting;• Determined and recommended methods to address improvement opportunities;• Developed standard operating procedures;• Acted as first point of escalation for the service desk in respect of technical support. Show less

• Service Desk Analyst

  • May 2018 - May 2019

  • Undertaking initial diagnostics of the incident, using the tools available and resolving as many as possible on initial contact,• Accurately recording and classifying all incoming incidents with the appropriate priority, category and incident summary details or error messages,• Proactive flagging incidents where no knowledge solution was found,• Meeting or exceeding the level of Service when responding to all incoming incidents,• Accurate and timely hand off to other resolving teams. Show less