Andreea Karina Ducan
Activity Head at Camp Manitou Canada- Claim this Profile
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English Native or bilingual proficiency
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Romanian Native or bilingual proficiency
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Spanish Limited working proficiency
Topline Score
Bio
Credentials
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Introduction to ACE's and Early Trauma
Public Health EnglandNov, 2021- Nov, 2024 -
The Care Certificate
The Wilf Ward Family TrustAug, 2019- Nov, 2024 -
Graduate Member
The British Psychological SocietyJun, 2018- Nov, 2024 -
Peer Guide
Bangor UniversityJan, 2014- Nov, 2024 -
DBS Checked
Disclosure and Barring Service DBS -
First Aider
British Red Cross -
Raising Aspirations Group
Bangor University -
Youth Pass - Mobility of Youth Workers
Erasmus+
Experience
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Camp Manitou Canada
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Canada
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Recreational Facilities
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1 - 100 Employee
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Activity Head
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May 2023 - Present
• Developed and implemented group activities for children aged 6 to 16 to promote physical and mental well-being through horticultural skills. • Created and fostered a safe space for children to express themselves, and empowered them to achieve their goals. • Provided emotional support and comfort to children experiencing physical, and emotional distress and challenging behaviours. • Communicated effectively with children, parents, and staff teams to ensure a successful summer camp experience. • Facilitated reflective practice workshops for children aged 16 to 17, as a toolkit to understand experiences. • Managed an international and culturally diverse staff team with compassion and professionalism. Show less
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Positive OT & Case Management
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United Kingdom
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Health and Human Services
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1 - 100 Employee
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Support Worker
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Mar 2023 - May 2023
• Supported a client with acquired brain injury to live in their own home, by maintaining a safe and clean living environment. • Assisted client with mobility and exercise routines to enhance physical and cognitive functioning. • Implemented strategies for managing behavioral and emotional challenges associated with brain injuries. • Monitored and documented clients' progress and communicated with healthcare professionals. • Supported a client with acquired brain injury to live in their own home, by maintaining a safe and clean living environment. • Assisted client with mobility and exercise routines to enhance physical and cognitive functioning. • Implemented strategies for managing behavioral and emotional challenges associated with brain injuries. • Monitored and documented clients' progress and communicated with healthcare professionals.
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Self-employed
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Bolton Percy, England, United Kingdom
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Dementia Support Worker
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Nov 2022 - May 2023
• Provided compassionate and dignified support for a client with dementia in their own home. • Supported client with daily living tasks such as personal care, medication administration, meal management, and maintaining routine. • Monitored the safety of the client in the home environment and implemented safety measures as needed. • Engaged client in meaningful and dementia-friendly activities, providing companionship and emotional support whilst accessing the community. • Maintained detailed records of client care, including changes in health status, treatments, and procedures. Show less
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Camp Manitou Canada
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Canada
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Recreational Facilities
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1 - 100 Employee
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Activity instructor: Co-Head of Greenhouse
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Jun 2022 - Oct 2022
Planned and delivered engaging activities on sustainability, nature and well-being; for children aged 6 to 16 through horticultural skills. Communicated and enforced safety procedures when working with gardening equipment and campfires. Kept accurate and organised individual camper attendance. Managed and supported camp counsellors during sessions and provided verbal and written feedback. Worked as part of a culturally diverse team to ensure the successful operation of Camp. Initiated and facilitated an extracurricular group titled the "Earth Enthusiasticians". The group focused on empowering campers to take action in their immediate environment by leading litter-picking events, learning about native plants, trees, and reducing food waste. Show less
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The Wilf Ward Family Trust
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United Kingdom
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Non-profit Organization Management
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1 - 100 Employee
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Assistant Manager
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Mar 2020 - Jun 2022
• COVID-19 lockdown - Managed two supported living services and staff teams in the absence of a service manager.• Consistently achieved 96% and above overall service scores in quarterly reviews.• Prepared monthly bank reconciliations for all accounts of the two supported living services with 100% accuracy.• Advocated for clients' rights and ensured their voices were heard in decision-making processes.• Addressed staff team issues calmly and professionally, delivering quick, successful resolutions.• Liaised with social care coordinators and the court of protection to review needs assessment, adult support plans, and care packages.• Disseminated government publications, updates and regulations to staff team and clients' families.• Created risk management plans and risk assessments tailored to client's and service needs.• Facilitated staff training sessions on the 5 standards of The Care Quality Commission.• Raised safeguarding concerns, reported incidents and collaborated with relevant professionals to execute outcomes.• Monitored, reviewed and implemented health and safety measures, in line with policies and regulations.• Organised and conducted recruitment interviews.• Promoted staff well-being by signposting individuals to relevant resources, and adapting support schedules (rota's) to reflect the needs of staff team and service needs.• Conducted monthly team meetings and staff development sessions.• Maintained an outstanding level of verbal and written communication with clients' families, healthcare professionals and day services to ensure transparency and optimal care Show less
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Support Worker
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Feb 2019 - Mar 2020
Delivered high-quality care to individuals with varying needs, tailoring support to meet person-centred care plans.Used excellent communication and interpersonal skills to engage and interact with the individuals we supported.Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.Administered medication with rigorous planning and recordkeeping.Promoted personal wellbeing and independence, building individuals confidence through active support and social and community interactions.Conducted one-to-one and group support sessions, helping individuals to achieve care plan objectives.Monitored and documented individuals behaviours, activities and development, aiding appropriate care plan management.Followed and implemented CQC standards. Show less
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John Lewis & Partners
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United Kingdom
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Retail
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700 & Above Employee
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Customer Support Assistant
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Sep 2016 - Nov 2018
Delivered an outstanding and consistent customer experience by upholding the Never Knowingly Undersold (NKU) policy and focused on customer services offerings of VAT, Global Blue, export, lost property, gift wrapping, gift list, financial and foreign exchange services. • Resolving customer complaints in an empathetic and professional manner at the first point of contact. • Tracking orders and processing refunds. • Assisting customers with queries face-to-face, by phone and e-mail. • Selling and taking payments. • Consistently outperformed sales targets. Show less
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Art Hostel - East Street Arts
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Leeds, United Kingdom
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Duty Supervisor
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Aug 2016 - Mar 2018
Managed all aspects of hostel operations in the absence of the general manager, with a strong focus on recruiting, training and supporting new volunteers and delivering outstanding customer service. • Greeted, registered and assigned rooms to guests. • Connected with guests and offered personalized recommendations during their stay in Leeds. • Led and trained team members in all aspects of cleaning, general housekeeping and maintenance tasks. • Performed clerical and general administration duties. • Operated a cash register and credit card transactions. • Collaborated with other supervisors and general manager to set and evaluate stock, logistics, projects and overall goals. • Supervised volunteers in duties and performance, providing feedback where necessary. • Co-ordinated volunteer recruitment, induction, and training. • Maintained a clean and safe working environment. Show less
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School of Psychology at Bangor University
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Bangor, Gwynedd, UK
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POPPS Mentor
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Nov 2014 - May 2016
Psychology Oral Presentation Practice Sessions (POPPS) Mentor Teaching practical presentation skills to Undergraduate Psychology students, with a focus on reducing anxiety towards public speaking and disseminating scientific material. Supporting students diagnosed with clinical anxiety by implementing psychological intervention e.g., systematic desensitisation. • Planned and delivered a weekly one-hour class to two groups of students. • Monitored attendance and punctuality. • Communicated supportive and constructive feedback to students after each presentation. • Facilitated student participation in class by upholding a safe and secure environment. • Co-ordinated and delivered drop-in sessions for students diagnosed with clinical anxiety. • Assessed, developed an action plan and monitored progress for students diagnosed with clinical anxiety. • Liaised with fellow mentors and project coordinator to further develop the programme. • Provided emotional support by talking to students and listening to their concerns in regards to public speaking. • Responsible for conflict resolution within the class. Accomplishments: Awarded POPPS Mentor of the Month twice, and once The Bouncy Castle Award for the mentor with most energy and enthusiasm in class and meetings. Show less
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Education
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2012 - 2016
Bangor University
Bachelor of Science - BSc, Psychology with Neuropsychology
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