Andreas Schmuck
Agile Coach at TimeTac- Claim this Profile
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Topline Score
Bio
Credentials
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SAP Certified Application Associate - SAP Commerce Cloud Business User
SAPAug, 2019- Nov, 2024 -
Advanced Certified ScrumMaster (A-CSM)
Scrum AllianceJan, 2022- Nov, 2024 -
Certified Scrum Product Owner® (CSPO®)
Scrum AllianceJan, 2019- Nov, 2024 -
Certified Scrum Professional®-ScrumMaster
Scrum AllianceApr, 2022- Nov, 2024 -
Certified ScrumMaster® (CSM®)
Scrum AllianceJan, 2020- Nov, 2024
Experience
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TimeTac
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Austria
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Software Development
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1 - 100 Employee
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Agile Coach
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Apr 2023 - Present
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FH Burgenland
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Austria
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Higher Education
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1 - 100 Employee
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External Lecturer - Agile Project Management
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Sep 2022 - Present
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Netconomy
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Austria
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Software Development
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200 - 300 Employee
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Scrum Master
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Oct 2019 - Mar 2023
LEADERSHIP▪ Project team(s) planning▪ Tracking progress▪ Improvements▪ Process leadership▪ Ensure customer involvement into agile process▪ Inter-team-collaborationCOACHING/TRAINING▪ Agile education▪ Team development▪ Role collaborationIMPEDIMENTS MANAGEMENT▪ Identifying impediments▪ Proposing solutions▪ Support resolving impediments▪ Timely escalationsFACILITATING▪ Monitoring progress▪ Moderation of workshops & meetings (if required and requested)▪ Mediation▪ Tracking action items Show less
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Product Owner
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Apr 2015 - Oct 2019
▪ role of the product owner in the software development process▪ requirement engineering and business analysis▪ project and process consulting for client▪ financial project forecast▪ resource planing▪ billing and customer reporting
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Head of Productmanagement
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Jul 2012 - Mar 2015
▪ team lead department product management▪ role of the product owner in the platform development process▪ creating and managing product requirements▪ ranking of requirements, planing and controlling of product developement▪ ongoing productcontrolling▪ market- and competitor research▪ supporting sales and mrketing activities▪ project assistance to the top customers▪ spoc to all department in product related topics▪ corporate BI and reporting
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Head of Technical Merchant Support
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Sep 2008 - Jun 2012
▪ team lead department merchant support/customer service▪ assist clients on planning and managing their projects▪ analyze technical troubles and software failure▪ technical consulting of clients and their suppliers ▪ technical order entry and alignment with financial service providers▪ technical configuration and administration▪ collaboration with sales department (Pre-Sales Support)▪ supporting marketing department (webdesign, webdevelopment PHP)▪ corporate BI and reporting▪ development and maintainance CRM (Sage CRM)▪ 24x7 on-call duty Show less
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Qenta paymentsolutions Beratungs und Informations GmbH
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Austria
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IT Services and IT Consulting
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Technical Support Engineer
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Jun 2004 - Aug 2008
▪ assist clients on planning and managing their projects ▪ analyze technical troubles and software failure ▪ technical consulting of clients and their suppliers ▪ technical order entry and alignment with financial service providers ▪ technical configuration and administration ▪ collaboration with sales department (Pre-Sales Support) ▪ supporting marketing department (webdesign, webdevelopment PHP) ▪ corporate BI and reporting ▪ development and maintainance CRM (Sage CRM) ▪ 24x7 on-call duty Show less
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Softwaredeveloper
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Jul 2000 - May 2004
▪ Sofwaredevelopment: C/C++, Java, PHP, Perl, SQL, HTML, CSS, Javascript ▪ IT Administration: Linux, Apache, MySQL, IBM DB2, Oracle DB, IBM Websphere ▪ Sofwaredevelopment: C/C++, Java, PHP, Perl, SQL, HTML, CSS, Javascript ▪ IT Administration: Linux, Apache, MySQL, IBM DB2, Oracle DB, IBM Websphere
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Education
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2016 - 2019
FHW Fachhochschul-Studiengänge Betriebs- und Forschungseinrichtungen der Wiener Wirtschaft
Master of Science - MS, Designing Digital Business -
1995 - 2000
HTBLA Kaindorf a.d. Sulm
Ing., IT and Business Administration
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