Experience

Fabacus
• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee
• Product Manager

  • Feb 2022 - Present

Tradedoubler
• Sweden
• Advertising Services
• 300 - 400 Employee
• Product Manager

  • Aug 2021 - Feb 2022


Signant Health

• United States
• Pharmaceutical Manufacturing
• 700 & Above Employee

• Technical Process Manager for Endpoint Solutions

  • Apr 2020 - Aug 2021

  I head the management and initiation of the process improvement project plans, overseeing new initiatives and product developments through research and development and managing timelines, scope, quality, and resourcing while partnering with the PSO / VSO teams to ensure efficient and strong processes for smooth project delivery. I collect and analyse the KPIs during the control phase to determine the project's success. I assist technical teams on best practice/procedural requirements and identify/develop processes to support improvements within the technical team, determining/creating training content to fill content gaps. I recognise the trends/root causes requiring the implementation of preventative action through process improvement projects and software defects analysis. I serve as the subject matter expert in the cross-departmental meetings and host weekly training/calls on the application lifecycle management within Jira. • I produced a further 15% efficiencies with the process optimisation to effect a 15% reduction in delivery times. • I lowered baseline reopened bugs by 25% and the bugs reaching UAT by 10%, delivering a bug measurement profile to capture bugs of the application life cycle with clear routes and measurements for resolution. • I slashed the time spent on adaption and training by introducing new products through pilot projects. • I established a governance for Jira to aid in process improvement and change management, defining Jira governance and executing change management events. Show less



Blue Water Shipping

• Denmark
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• IT Product Owner

  • Apr 2018 - Mar 2020

  I led creative processes to develop custom applications through agile development and supported staff in enhancing work through new standards/custom applications, including with MS Power BI reports to assist in achieving KPIs and higher transparency on projects. I delivered presentations to management/GMs to positively influence their opinion on new products prior to implementation. I created and maintained 300+ sites on the company's SharePoint environment. I aided upper management in defining, pitching, and promoting the IT department's new initiatives to the overall company.• I cut the annual management costs by £120K and decreased time spent by developing a system to assist in tracking super-modules carried by vessels during 'TCO FGP' project. Show less

• IT Project Manager

  • Mar 2016 - Apr 2018

  • I reduced the expenditure by 35% after six months by creating a system to automate logistics processes and showing an overview of costs at the new super terminal via KPIs.• I maximised the productivity by 60% after crafting a Power BI report for existing projects, keeping project members engaged with highlighted project progress.• I implemented a learning management system with only 50% of the assigned £40K budget.• I guided a team in planning/completing the rollout of MS Office 365 and Citrix, singlehandedly conducting training to 1.5K employees across 50+ offices in 25 countries. Show less



Brandiators

• Denmark
• Advertising Services
• 1 - 100 Employee

• Microsoft Sales and Marketing Representative for Microsoft

  • Oct 2013 - Mar 2016

  I provided effective customer service, demonstrating and upselling new products to instore customers at various locations within Denmark while maintaining strong client relationships. I collected feedback from users for product development. • I supported an increase in regional sales of Microsoft 'hero products' by more than 10%. I provided effective customer service, demonstrating and upselling new products to instore customers at various locations within Denmark while maintaining strong client relationships. I collected feedback from users for product development. • I supported an increase in regional sales of Microsoft 'hero products' by more than 10%.