Experience

Accelerate

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Security and Compliance (Key Stakeholder)

  • Sep 2023 - Present

  Secure Cloud Architecture: Implemented secure enterprise application deployment on AWS using AWS IAM, Config, CloudTrail, GuardDuty, Shield, KMS, Macie, Lambda, Inspector, and VPC. Ensured configurations and security aligned with best practices and standards. Strategic Cloud Security: Focused on compliance with ISO/IEC 27001/27032, PCI-DSS, GDPR, and the AWS Shared Responsibility Model, integrating these into the architecture design strategy. Application Security Lifecycle:… Show more Secure Cloud Architecture: Implemented secure enterprise application deployment on AWS using AWS IAM, Config, CloudTrail, GuardDuty, Shield, KMS, Macie, Lambda, Inspector, and VPC. Ensured configurations and security aligned with best practices and standards. Strategic Cloud Security: Focused on compliance with ISO/IEC 27001/27032, PCI-DSS, GDPR, and the AWS Shared Responsibility Model, integrating these into the architecture design strategy. Application Security Lifecycle: Integrated Secure Software Development Lifecycle (SSDLC) using Checkmarx One and SonarCube, enabling continuous security from design to deployment, supported by GitHub for secure coding. Test-Driven Development (TDD): Managed secure TDD methodologies to ensure software quality and security, incorporating this into CI/CD pipelines. GDPR & Test Data Management: Led GDPR-compliant test data management, prioritizing data privacy and PII protection. SIEM Integration: Utilized AWS Security Hub for real-time security alert analysis and threat detection using AWS-generated logs and alerts. Business Continuity: Directed business continuity planning, focusing on resilience and recovery of cloud-hosted applications, and business operations, using AWS backup and recovery tools. Machine Learning & Analytics: Worked on synthetic data projects with Amazon SageMaker to enhance security analytics and threat intelligence. IAM & Lifecycle Management: Managed IAM strategy, implementing the "joiner, mover, leaver" model for robust user lifecycle management and adhering to the principle of least privilege. Incident Management & Response: Established proactive incident response strategies for threat containment, mitigation, and monitoring access lifecycles. Advocacy & Training: Conducted post-audit sessions to share insights and best practices, focusing on AWS services, regulatory standards, and secure software development. Show less



Kerv

• United Kingdom
• IT Services and IT Consulting
• 100 - 200 Employee

• Transformation and Security Architect

  • Sep 2023 - Present

  Azure Cloud & Licensing Project • User & Licensing Analysis for Kerv Tenant: Conducted an in-depth review of the current user base, examining the allocated licenses and their respective use-cases to ensure optimal resource allocation. • Historical License Expenditure Assessment: Compiled a detailed historical overview of license allocations, facilitating accurate future budgeting and anticipating Kerv's licensing expenditure. • Infrastructure Cost Analysis: Investigated… Show more Azure Cloud & Licensing Project • User & Licensing Analysis for Kerv Tenant: Conducted an in-depth review of the current user base, examining the allocated licenses and their respective use-cases to ensure optimal resource allocation. • Historical License Expenditure Assessment: Compiled a detailed historical overview of license allocations, facilitating accurate future budgeting and anticipating Kerv's licensing expenditure. • Infrastructure Cost Analysis: Investigated supplementary infrastructure costs, pinpointing their purposes and relevance to determine ongoing applicability. • Cost Optimization Initiatives: Identified and reported on potential cost-saving measures, recommending strategic actions to minimize infrastructure-related expenses. • Azure Security & Compliance: Conducted comprehensive assessments of Azure environments to ensure adherence to security best practices and regulatory requirements. Utilized Azure's security, compliance, IAM, PAM, and logging services for holistic environment management. Show less



Vintersol Ltd

• Director - Cloud and Security

  • Jun 2021 - Present

  United Kingdom Ltd company used for mainly short term ad hoc projects and contracts in the Security and Cloud IT Consulting fields. Clients: Kerv Accelerate QA / Westcoast



Elanco

• United States
• Pharmaceutical Manufacturing
• 700 & Above Employee

• Hybrid Cloud Architect

  • Aug 2022 - Nov 2022

  London, England, United Kingdom • Deliver a new technology stack for the entire company. • Accountable for the Enterprise Cloud strategy, covering FaaS, PaaS, IaaS and High-Performance Computing (HPC), covering Azure, GCP and VMware products. • Cloud first strategy • As Hybrid Cloud Architect, responsible for all cloud services globally, working closely with the Lead Architect and enterprise architecture community to embed the cloud principles across the organisation. Responsibilities: Architecture… Show more • Deliver a new technology stack for the entire company. • Accountable for the Enterprise Cloud strategy, covering FaaS, PaaS, IaaS and High-Performance Computing (HPC), covering Azure, GCP and VMware products. • Cloud first strategy • As Hybrid Cloud Architect, responsible for all cloud services globally, working closely with the Lead Architect and enterprise architecture community to embed the cloud principles across the organisation. Responsibilities: Architecture Leadership • Defining, embedding, and maintaining the enterprise cloud strategy • Partnering with Lead Architects to define, embed and maintain a holistic vision and strategy across network, hosting, workplace, productivity, collaborations, and service management. • Supporting the creation of architecture materials, such as a reference architecture, principles, positioning, patterns, and statements. • Identifying opportunities to optimize and modernize the cloud architecture, driving cost efficiencies. • Identifying and positioning new cloud technologies that yield competitive advantage. Technical Leadership • Providing hybrid cloud architecture technical subject matter expertise and decision making for Engineering Community, providing solutions and cloud proposals to the Lead Architect. • Serve on various forums to provide technical and business analysis • Establishing strong partnerships across the architecture community and Information Security, helping to identify opportunities and mitigate risks. • Where required, deep diving key initiatives to help overcome major incidents, complex problems and/or realise opportunities. • Helping to embed security, privacy, data protection and quality assurance across IT. • Design and deliver enterprise technology solutions • Creation of architecture materials, reference architecture, principles, positioning, patterns, and documentation. • Provide solutions and hybrid cloud proposals Show less



Lloyds Banking Group

• United Kingdom
• Financial Services
• 700 & Above Employee

• Cloud Identity Consultant

  • Feb 2021 - May 2022

  United Kingdom Project and task based contract to define, design and implement: - Security Architecture - Security Engineering and Design - Security Consultancy Responsibilities: - Agile working and DevOps methodology - Deliver identity security solutions - Analyse security risk and design security controls in compliance with group-wide security standards and configuration workbooks - Evidence security design decisions taken and take the lead on security architecture… Show more Project and task based contract to define, design and implement: - Security Architecture - Security Engineering and Design - Security Consultancy Responsibilities: - Agile working and DevOps methodology - Deliver identity security solutions - Analyse security risk and design security controls in compliance with group-wide security standards and configuration workbooks - Evidence security design decisions taken and take the lead on security architecture decisions - Collaborate with alternative technical resources and create Technical Solution Designs (TSD’s) and/or security documentation where necessary. - Provide security design engineering effort that leads to the creation of high quality solutions that comply with all relevant group-wide policies and Security Standards. - Provide support for projects into the delivery stage and ensure the solution is taken back through governance where the design has changed during the implementation cycle. Technical skillset: - Azure, Azure Active Directory, Azure DevOps, Microsoft 365/Office 365, Azure Information Protection, B2B Collaboration, Identity Governance, JIT - GCP - ADFS, SAML - Jira, Confluence - Security Control Frameworks e.g. ISO27001, NIST etc. - Cloud security models including public, private and hybrid - Application security including web applications, SaaS services Show less



Kerv

• United Kingdom
• IT Services and IT Consulting
• 100 - 200 Employee

• Transformation and Security Architect

  • Sep 2020 - Apr 2021

  London, England, United Kingdom *Since February 2021, only assisting as a Security Consultant in an advisory role as needed. Project and task based contract (renewed as required) to define, design and implement: - Information Security Policy - Information, Data and Systems Compliance processes and policies - Azure AD and further directory services as required - Migration plan, tools and policy for integrating 3 organisations into 1 group, including: -- Federation of tenants, AD and organisations --… Show more *Since February 2021, only assisting as a Security Consultant in an advisory role as needed. Project and task based contract (renewed as required) to define, design and implement: - Information Security Policy - Information, Data and Systems Compliance processes and policies - Azure AD and further directory services as required - Migration plan, tools and policy for integrating 3 organisations into 1 group, including: -- Federation of tenants, AD and organisations -- Data migration, categorisation, segregation etc - Information Management processes, policies and systems - Information Governance for data and systems - Kerv Group internal IT systems, based around Azure and M365 Show less



Aditinet UK

• United Kingdom
• Information Technology & Services
• 1 - 100 Employee

• Principal Consultant

  • Aug 2020 - Sep 2020

  London, England, United Kingdom Short term contract over 1 week with Birmingham City Council (BCC) for delivery of 2FA solution, server OS, and network configuration upgrade of Symantec VIP to enable and enforce 2 factor authentication for users connecting remotely. Process: - Discovery - Security assessment - Implement new infrastructure - Configure internal and external networking and DNS - Implement solution - Create and provide full documentation Technologies: - Symantec VIP - Active… Show more Short term contract over 1 week with Birmingham City Council (BCC) for delivery of 2FA solution, server OS, and network configuration upgrade of Symantec VIP to enable and enforce 2 factor authentication for users connecting remotely. Process: - Discovery - Security assessment - Implement new infrastructure - Configure internal and external networking and DNS - Implement solution - Create and provide full documentation Technologies: - Symantec VIP - Active Directory - F5 Firewall - Public Services Network (PSN) - VMware - Netmotion Show less



The HCI Group

• United States
• Hospitals and Health Care
• 300 - 400 Employee

• Principal Consultant

  • Apr 2020 - May 2020

  London, England, United Kingdom Short term contract over 2 weeks for delivery of a solution to externally publish Meditech Web Acute EDRMS, then enable and enforce 2 factor authentication for users connecting from outside of the Galway Clinic network. Process: - Discovery - Security assessment - Implement new infrastructure - Configure internal and external networking and DNS - Implement solution - Create and provide full documentation Technologies: - Meditech Web Acute EDRMS - Active… Show more Short term contract over 2 weeks for delivery of a solution to externally publish Meditech Web Acute EDRMS, then enable and enforce 2 factor authentication for users connecting from outside of the Galway Clinic network. Process: - Discovery - Security assessment - Implement new infrastructure - Configure internal and external networking and DNS - Implement solution - Create and provide full documentation Technologies: - Meditech Web Acute EDRMS - Active Directory - Active Directory Federation Services - Web Application Proxy - Application Request Routing - Networking - Symantec VIP Enterprise Gateway - Symantec VIP ADFS Plugin Show less



Syntax Integration Limited

• United Kingdom
• Information Technology & Services
• 1 - 100 Employee

• Enterprise Architect

  • Mar 2020 - Apr 2020

  London, England, United Kingdom Role Overview To design, implement and manage the end-to-end project lifecycle from conception to handover to support, ensuring all deliverables are completed to the highest quality, time and within budgetary constraints. Presales: • Undertake technical reviews of the IT infrastructure of potential new clients • Recommend changes in the infrastructure for existing and potential new clients • Undertake the technical design for potential infrastructure changes, or other… Show more Role Overview To design, implement and manage the end-to-end project lifecycle from conception to handover to support, ensuring all deliverables are completed to the highest quality, time and within budgetary constraints. Presales: • Undertake technical reviews of the IT infrastructure of potential new clients • Recommend changes in the infrastructure for existing and potential new clients • Undertake the technical design for potential infrastructure changes, or other projects to enable a full costing to be undertaken • Advise the sales team about the requirements to deliver proposed client projects including, likely elapsed time of the projects, input needed from the client, risks, likely scheduling Project Planning • Ensure that all projects are well planned, taking into account reasonable timescales to complete the work, contingency, risk planning, resource availability and client expectations Project Implementation • Set clear project expectations and deliverables with the client to ensure a common understanding of the scope and metrics of the project as a baseline in accordance with the commercial agreement • Undertake technical implementation activities, either stand-alone for small projects, or as part of a team for larger projects, either on client sites or remotely from our office • Creating workshops and discussion groups with commercial and technical customer resources • Act as the main point of contact with clients on designated projects to manage expectations, provide regular project reporting and to support clients in the delivery of their own responsibilities within the projects Show less



Red Bee Media

• Broadcast Media Production and Distribution
• 700 & Above Employee

• Infrastructure Solutions Architect

  • Jun 2019 - Oct 2019

  London, United Kingdom TECHNOLOGIES ● Cloud (AWS, GCP, Azure, private cloud providers) ● Security (Identity and Access Management, network security tools, DevOps security tools and more) ● Broadcast and playout systems (for BBC, Channel 4, BT Sports and many more) ● Infrastructure (VMware, Dell, HP and many more) ● Storage (StorNext, Pixit and others) RESPONSIBILITIES ● Lead Architect on global Access Control project – including implementation of Secrets Management tools Hashicorp Vault for new… Show more TECHNOLOGIES ● Cloud (AWS, GCP, Azure, private cloud providers) ● Security (Identity and Access Management, network security tools, DevOps security tools and more) ● Broadcast and playout systems (for BBC, Channel 4, BT Sports and many more) ● Infrastructure (VMware, Dell, HP and many more) ● Storage (StorNext, Pixit and others) RESPONSIBILITIES ● Lead Architect on global Access Control project – including implementation of Secrets Management tools Hashicorp Vault for new internal Hybrid IT infrastructure solution (Cisco UCS, VMware, Kubernetes, Ansible, Terraform) - Ensure end to end completeness of Infrastructure Technical Design, including NFRs validated and realized. ● Requirement gathering and responses for presales activities ● Ensure adherence to standards and influence solutions towards the Infrastructure future state model ● Owning technology roadmaps and feeding wider business requirements into central infrastructure and engineering teams. ● Analysis of service-related trends and recommendation of technology change or improvements that better fit business needs. ● Working with implementation teams to ensure that delivered solutions match customer requirements ● Ensuring successful delivery for the end customer ● Contribution to Infrastructure Service Catalogue Show less



Atos

• France
• IT Services and IT Consulting
• 700 & Above Employee

• Lead Architect

  • Nov 2018 - Mar 2019

  London, United Kingdom ● Creation of designs to Atos standards, including HLD/LLD for EDRMS product Cito (by Civica) ● Attendance and direction on build at client NHS Medway ● Management of project streams: ● Technical Architecture ● Infrastructure Architecture ● Service Architecture ● Security Architecture ● Liaise with customer NHS Medway and third party EDRMS application vendor Civica as required ● Identification of Risks, Issues and Dependencies ● Infrastructure deployment, tooling… Show more ● Creation of designs to Atos standards, including HLD/LLD for EDRMS product Cito (by Civica) ● Attendance and direction on build at client NHS Medway ● Management of project streams: ● Technical Architecture ● Infrastructure Architecture ● Service Architecture ● Security Architecture ● Liaise with customer NHS Medway and third party EDRMS application vendor Civica as required ● Identification of Risks, Issues and Dependencies ● Infrastructure deployment, tooling integration and coordination of application deployment – Azure / Google Cloud Infrastructure deployment, tool solutions, interfaces and interactions with the network, infrastructure and the service. ● Ensure the provision of Azure / Google Cloud infrastructure to the vendor specification to meet the requirements of their Electronic Documents Records Management Application (EDRMS) deployment for client NHS Medway ● Provide oversight and guidance to ensure the quality deployment and configuration of the EDRMS application by the vendor ● Ensure the technologies and tools being implemented will work individually to monitor and manage systems, networks and storage but will integrate with each other and with alerting platforms to ensure they work collectively to deliver a monitoring and management service. ● Plan summary to ensure the outcomes of the build workstream will provide a basis on which Atos can deliver, monitor, manage, protect, recover, failover and forward plan for the managed service of the application. ● Tooling technologies include; Azure APIs, Google Cloud APIs, Terraform Show less



Sungard Availability Services

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Solutions Architect

  • Jan 2018 - Jul 2018

  London, United Kingdom ● Full service solution architecture role with specialism in legal technology and security from a tactical as well as strategic standpoint. ● Supporting Sales opportunities from RFP requirement definition, through customer workshops to solution design, pricing, proposition and presentation to customers, in collaboration with the account management team. ● Working with the customer and internal teams in the design of a technically viable Managed Services solution, that is Sungard AS… Show more ● Full service solution architecture role with specialism in legal technology and security from a tactical as well as strategic standpoint. ● Supporting Sales opportunities from RFP requirement definition, through customer workshops to solution design, pricing, proposition and presentation to customers, in collaboration with the account management team. ● Working with the customer and internal teams in the design of a technically viable Managed Services solution, that is Sungard AS supportable, and commercially beneficial to both parties. Also providing workshops and attending customer meetings as the technical SME. ● Support Sales opportunities from RFP requirement definition, through customer workshops to solution design, pricing, proposition and presentation to a customer, in collaboration with the account management team. ● Primary technology: AWS, Actifio, Zerto, VMware, Microsoft Stack, Google Cloud, Azure, CloudEndure, ADFS ● Product and system groups: colocation, public and private cloud, airline systems, eCommerce, retail, public cloud services such as Office 365/Google Mail and more Show less



Ethical IT

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Associate Enterprise Architect

  • Nov 2017 - May 2018

  London, United Kingdom Associate Enterprise Architect, creating RFP responses for bids on managed services and consultancy in the Third Sector, charities, not for profits, etc. Working on per project basis. • 3 confirmed wins for clients from bid and design documentation produced for full service managed services including transition and transformation work. o Refugee Action o ActionAid UK o ActionAid International



Auriga Consulting Ltd (Auriga)

• Principal Security Architect

  • Sep 2017 - Oct 2017

  London, Storbritannien ● Completed RFP response for aviation sector client on security of common data providers ● Cyber Security ● Information Security ● GDPR ● Solution/Technical/Service Architecture through TOGAF ● Cyber Security architecture and evaluation work through NIST and CISSP ● Information Management/Governance



Equantiis

• United Kingdom
• Business Consulting and Services
• 1 - 100 Employee

• Enterprise Architect

  • Apr 2017 - Sep 2017

  London, United Kingdom Associate Enterprise Architect at Purple. Work including: ● Working as acting Domain/Infrastructure Architect for response to RFP from a major public services institution (Nursing and Midwifery Council) ● Infrastructure Architecture; on premise infrastructure as well as cloud based infrastructure. ● Solution/Technical/Service Architecture through TOGAF. ● Cyber Security architecture and evaluation work through NIST and CISSP. ● Information Management/Governance. ● GDPR… Show more Associate Enterprise Architect at Purple. Work including: ● Working as acting Domain/Infrastructure Architect for response to RFP from a major public services institution (Nursing and Midwifery Council) ● Infrastructure Architecture; on premise infrastructure as well as cloud based infrastructure. ● Solution/Technical/Service Architecture through TOGAF. ● Cyber Security architecture and evaluation work through NIST and CISSP. ● Information Management/Governance. ● GDPR analysis and advisory for Institute of Directors ● Azure AD, EMS, MIM, ADFS, Office 365 design for Nursing and Midwifery Council Show less



Vintersol Consulting Ltd

• Director/Founder

  • Jun 2016 - Aug 2017

  London, United Kingdom Providing technical support and solutions for IT and Digital Infrastructure, Architecture and Services through contracts and projects.



RAVN Systems

• Consultant

  • Feb 2017 - Mar 2017

  London, Storbritannien Short term contract role working on a Proof of Concept for the Financial Conduct Authority Cyber Forensics/Security team, in order to design a new data ingestion solution. Primarily Nuix and Powershell based in an on premise environment designed to emulate a cloud environment. Architecture design, project work, Nuix BAU and technical SME in infrastructure and Nuix. - Creating RFP response - Creating a cloud ready solution which could be deployed entirely using automation and… Show more Short term contract role working on a Proof of Concept for the Financial Conduct Authority Cyber Forensics/Security team, in order to design a new data ingestion solution. Primarily Nuix and Powershell based in an on premise environment designed to emulate a cloud environment. Architecture design, project work, Nuix BAU and technical SME in infrastructure and Nuix. - Creating RFP response - Creating a cloud ready solution which could be deployed entirely using automation and scripting - Windows based environment using Windows Server 2016 Standard, Core and Nano - Working to use Docker for containers Show less



Financial Conduct Authority

• United Kingdom
• Financial Services
• 700 & Above Employee

• Consultant

  • Feb 2017 - Mar 2017

  London, Storbritannien Short term contract role working on a Proof of Concept for the Financial Conduct Authority Cyber Forensics/Security team, in order to design a new data ingestion solution. Primarily Nuix and Powershell based in an on premise environment designed to emulate a cloud environment. Architecture design, project work, Nuix BAU and technical SME in infrastructure and Nuix. ● Creating RFP response ● Creating a cloud ready solution which could be deployed entirely using automation and… Show more Short term contract role working on a Proof of Concept for the Financial Conduct Authority Cyber Forensics/Security team, in order to design a new data ingestion solution. Primarily Nuix and Powershell based in an on premise environment designed to emulate a cloud environment. Architecture design, project work, Nuix BAU and technical SME in infrastructure and Nuix. ● Creating RFP response ● Creating a cloud ready solution which could be deployed entirely using automation and scripting ● Windows based environment using Windows Server 2016 Standard, Core and Nano ● Working to use Docker for containers ● Nuix (scripting/REST API/Java API), WDS, SCVMM, PowerShell, compatibility with public cloud services (such as Office 365 and Google Mail) Show less



Control Risks

• United Kingdom
• Business Consulting and Services
• 700 & Above Employee

• Infrastructure Consultant - Compliance, Forensics and Intelligence

  • Aug 2016 - Jan 2017

  London, United Kingdom Contract role working as an Infrastructure Consultant - Compliance, Forensics and Intelligence at Control Risks. ● Support, project work and technical SME in IT and eDiscovery infrastructure (Nuix, Relativity, EnCase, Office 365 etc.) ● Provide recommendations/designs for infrastructure improvements ● Implement new systems ● Systems design and architecture (Hyper-V, VMware, Relativity, Nuix – including working with REST/Java API workflows) ● SCOM, SCCM, PowerShell, Azure… Show more Contract role working as an Infrastructure Consultant - Compliance, Forensics and Intelligence at Control Risks. ● Support, project work and technical SME in IT and eDiscovery infrastructure (Nuix, Relativity, EnCase, Office 365 etc.) ● Provide recommendations/designs for infrastructure improvements ● Implement new systems ● Systems design and architecture (Hyper-V, VMware, Relativity, Nuix – including working with REST/Java API workflows) ● SCOM, SCCM, PowerShell, Azure, AWS ● Office 365 design/migration, Enterprise Mobility and Security, InTune, Azure AD, Microsoft Identity Manager, ADFS Show less



Zest Media Group

• United Kingdom
• Book and Periodical Publishing
• 1 - 100 Employee

• IT and Digital Consultant

  • Jun 2016 - Aug 2016

  London, United Kingdom IT services for Zest Media: • Desktop maintenance and updating/upgrading • Network maintenance, and if required, reconfiguration • Server and network health check • Diagnostics of hardware and software issues and subsequent resolution of any issues • Collection of internal and external queries and issues related to computer systems (internal IT equipment and Salesforce and Salesforce related systems) • Resolution of internal and external queries and issues (internal IT… Show more IT services for Zest Media: • Desktop maintenance and updating/upgrading • Network maintenance, and if required, reconfiguration • Server and network health check • Diagnostics of hardware and software issues and subsequent resolution of any issues • Collection of internal and external queries and issues related to computer systems (internal IT equipment and Salesforce and Salesforce related systems) • Resolution of internal and external queries and issues (internal IT equipment and Salesforce and Salesforce related systems) • Audit of office network, domain and software licenses • Office network maintenance and upgrading • Maintenance of Accounts computer and move of Accounts service to a server in order to increase security • Backup solution implementation Salesforce services for Zest Media: • Data cleansing and restructuring/reorganisation • Deploy lead generation management system • Create product and price books for magazines and services • Create booking to invoice workflows (notifications for design requests, production requests, client copy requests and sign off of work/project) • Salesforce permissions revamp (migration of all existing accounts to new organisational units, while keeping legacy accounts in separate organisational unit for historical data) • Salesforce sharing permissions analysis and reconfiguration • Create customised reports (as agreed in a separate document) • Migration from SharpSpring to Hubspot and related synchronisation work • Create proposal templates in Salesforce to be integrated with Ebsta Show less



ION

• United Kingdom
• Software Development
• 700 & Above Employee

• Enterprise Service Architect

  • Jan 2016 - Apr 2016

  London, United Kingdom As the Enterprise Service Architect in the ION Trading ATP division, responsibilities include to: • Establish technical leadership and vision within the group to recommend solutions and drive delivery • Define strategy within area of responsibility and work with the rest of the management team to contribute to strategies in other areas • Design, document and implement business-aligned Service Life-Cycle Management best practice • Lead Service Design (LSD), Service Operation… Show more As the Enterprise Service Architect in the ION Trading ATP division, responsibilities include to: • Establish technical leadership and vision within the group to recommend solutions and drive delivery • Define strategy within area of responsibility and work with the rest of the management team to contribute to strategies in other areas • Design, document and implement business-aligned Service Life-Cycle Management best practice • Lead Service Design (LSD), Service Operation (LSO), Service Strategy (LSS), and Service Transition (LST) • Develop solutions (both tactical and strategic) to fully manage/support business needs services, systems and technology management • Monitor current and future trends in technology and information that may impact organisational projects • Support team members in relevant technologies and implementation architecture • Develop, document and ensure compliance with best practice • Understand and analyse licencing requirements and procurement Show less



Nuix

• Australia
• Software Development
• 200 - 300 Employee

• Solutions Consultant

  • Aug 2014 - Nov 2015

  London, Storbritannien Focusing on the LSV/Advisory community as part of the eDiscovery team in EMEA. Working to increase partner capabilities by sharing collective experiences and use cases to help increase uses of Nuix. Using Enterprise IT knowledge in order to architect and support Solutions for clients and partners in the fields of eDiscovery, Digital Investigations, Information Governance, Cyber Security and Intelligent Migration. ADFS. Office 365 migration/design/Information Management/Governance design as well… Show more Focusing on the LSV/Advisory community as part of the eDiscovery team in EMEA. Working to increase partner capabilities by sharing collective experiences and use cases to help increase uses of Nuix. Using Enterprise IT knowledge in order to architect and support Solutions for clients and partners in the fields of eDiscovery, Digital Investigations, Information Governance, Cyber Security and Intelligent Migration. ADFS. Office 365 migration/design/Information Management/Governance design as well as data management. Working on implementing Nuix, including workflows, API integration (RESTful, Java API etc.). Primary responsibilities within Nuix are lead generation, pre and post sales technical support and architecture/design, workflow design, internal and external knowledge sharing, conference support/presentations/workshops, marketing support, and software development. Duties/skills learned: Nuix, Solutions Consultancy/Architecture Main achievements: Developing career in consultancy and architecture, and acquiring new experience in LSV, eDiscovery, Investigation and Information Governance. Show less



Palantir

• Canada
• Oil and Gas
• 1 - 100 Employee

• Support Consultant

  • May 2014 - Jul 2014

  London, United Kingdom Employed to design and deploy SharePoint 2013 in a load balanced and streamlined configuration. Provided full documentation of environment. Also deployed SCOM 2012, SCVMM 2012 and Dell OpenManage, and assisted in day to day running of the ESXi 5.1 stack, Hyper-V 2012 stack and other project work



Advanced

• United Kingdom
• Software Development
• 700 & Above Employee

• Lead Systems Engineer - Enterprise Operations

  • Jun 2012 - Apr 2014

  London, United Kingdom Taking on the role of team Systems Engineer, initially working on a project to improve the backup and storage environment. Including automatic backup vault data collection, designing the reporting environment to be implemented for monitoring and controlling the backup environment. Implemented new Enterprise Operations virtual stack (WMware ESXi 5.1 based). Introduced initiative to improve productivity, visibility and transparency, including setting up scheduling and management tools for… Show more Taking on the role of team Systems Engineer, initially working on a project to improve the backup and storage environment. Including automatic backup vault data collection, designing the reporting environment to be implemented for monitoring and controlling the backup environment. Implemented new Enterprise Operations virtual stack (WMware ESXi 5.1 based). Introduced initiative to improve productivity, visibility and transparency, including setting up scheduling and management tools for the backup and storage team. Also supporting Exchange, Citrix, VMware and in a Windows based environment which also includes Linux/Unix elements. Working with Dell EqualLogic, IBM DCS/v7000, DotHill, HP EVA and Pillar SAN storage, NAS storage, as well as HP MSA and other DAS storage. Brocade Fibre Channel SAN fabric. Using EVault, DataProtector, NetBackup, Sharepoint, Lync, Remedy (for ticketing and change), Nimsoft and more. Mapped out the backup environment for greater visibility. Also building servers, DC implementation work (hardware implementation and troubleshooting etc). Duties/skills learned: Remedy, Lync, Sharepoint, DataProtector, Asigra, CommVault, as well as continuing to expand existing knowledge of systems. Main achievements: In a very short time, producing a complete VM based solution for the backup reporting environment and managing to decrease the expected project duration from 6 months to 3. Show less



Cyber City

• United States
• Information Technology & Services
• 1 - 100 Employee

• Hosted Services Engineer

  • Feb 2011 - Jun 2012

  London, United Kingdom Originally employed to provide onsite and remote support for Gagosian Gallery, a client of Cyber City Inc. Managing all sites outside the US from their London base, tasks included managing servers, network, mobile devices, services (such as telecoms and ISPs), workstations, installing new sites (3 installs in total, in London, Paris and Geneva), and more. In March 2011 transitioned over to working directly for CCI, supporting all managed services clients. Became the main admin for Offsite… Show more Originally employed to provide onsite and remote support for Gagosian Gallery, a client of Cyber City Inc. Managing all sites outside the US from their London base, tasks included managing servers, network, mobile devices, services (such as telecoms and ISPs), workstations, installing new sites (3 installs in total, in London, Paris and Geneva), and more. In March 2011 transitioned over to working directly for CCI, supporting all managed services clients. Became the main admin for Offsite Backup (i365 EVault), McAfee ePO and Big Brother monitoring. Also part of a 3 person team responsible for managing the CCI hosted email and cloud system which is based on Citrix and VMWare (ESX and ESXi). During this time also configured profile and user setup automation for hosted environment clients (being XenApp 6 based desktop hosting with Exchange 2010 mail servers). Duties/skills learned: Cyber City Inc: i365 Evault, Citrix XenApp 6.0, Exchange 2010, Debian, increased networking knowledge. Gagosian: New site setup (all aspects including project management), on-site desktop support for PC and Mac, server maintenance/administration, network patching, IP telephony, mobile device admin (inc. BlackBerry, iPad). Main achievements: Learned how to be completely self sufficient, advancement of technical skills.

• Network Systems Engineer

  • May 2010 - Jun 2012

  London, United Kingdom Originally employed to provide onsite and remote support for Gagosian Gallery, a client of Cyber City Inc. Managing all sites outside the US from their London base, tasks included managing servers, network, mobile devices, services (such as telecoms and ISPs), workstations, installing new sites (3 installs in total, in London, Paris and Geneva), and more. In March 2011 transitioned over to working directly for CCI, supporting all managed services clients. Became the main admin for… Show more Originally employed to provide onsite and remote support for Gagosian Gallery, a client of Cyber City Inc. Managing all sites outside the US from their London base, tasks included managing servers, network, mobile devices, services (such as telecoms and ISPs), workstations, installing new sites (3 installs in total, in London, Paris and Geneva), and more. In March 2011 transitioned over to working directly for CCI, supporting all managed services clients. Became the main admin for Offsite Backup (i365 EVault), McAfee ePO and Big Brother monitoring. Also part of a 3 person team responsible for managing the CCI hosted email and cloud system which is based on Citrix and VMWare (ESX and ESXi). During this time also configured profile and user setup automation for hosted environment clients (being XenApp 6 based desktop hosting with Exchange 2010 mail servers). Duties/skills learned: Cyber City Inc: i365 Evault, Citrix XenApp 6.0, Exchange 2010, Debian, increased networking knowledge. Gagosian: New site setup (all aspects including project management), on-site desktop support for PC and Mac, server maintenance/administration, network patching, IP telephony, mobile device admin (inc. BlackBerry, iPad). Main achievements: Learned how to be completely self sufficient, advancement of technical skills.



Gagosian

• United States
• Artists and Writers
• 200 - 300 Employee

• Network Systems Technician

  • May 2010 - Mar 2011

  London, United Kingdom Working on site at Gagosian Gallery, a client of Cyber City Inc. See Cyber City, Inc entry for more details.



J. Walter Thompson Worldwide

• United States
• Advertising Services
• 700 & Above Employee

• IT Support Engineer

  • Sep 2009 - Apr 2010

  London, United Kingdom A mixed role which required me to call upon much of my previous experience at the same time as gaining more advanced knowledge and also having the opportunity to learn a plethora of new skills and practices, incl. 2nd line and 3rd line (Server/Networking). This included being the sole administrator of the new starter process (admin and account creation) and assisting in migration of all users from Lotus Notes (Domino) to Exchange in April 2010. Duties/skills learned: On-site desktop support… Show more A mixed role which required me to call upon much of my previous experience at the same time as gaining more advanced knowledge and also having the opportunity to learn a plethora of new skills and practices, incl. 2nd line and 3rd line (Server/Networking). This included being the sole administrator of the new starter process (admin and account creation) and assisting in migration of all users from Lotus Notes (Domino) to Exchange in April 2010. Duties/skills learned: On-site desktop support for PC and Mac platforms (approx half of the 400 users were on Macs), Lotus Notes/Domino admin/support, network patching, network shared folder admin, AD group admin, software installation/setup (inc. VPN, DDS), BPOS/Exchange support, IP telephony, computer imaging using WDS, Ghost and Casper, HP Edgeline/Equitrac support, HP LMS (asset management), virtualisation using VMWare, Main achievements: Gained in depth knowledge of the Mac and UNIX platform, created a new more comprehensive and detailed starter process. Show less



NBCUniversal

• United States
• Entertainment Providers
• 700 & Above Employee

• Nordic Helpdesk Analyst

  • Feb 2009 - Sep 2009

  London, United Kingdom Providing IT technical support in English, Swedish and Danish for users within the NBC Universal network. The role included administrating active directory, Exchange, Blackberry Enterprise Server, Citrix 4.0 and key fobs, Kintana (ticket system), IDM (internal General Electric user account system for AD and CDI), remote desktop connection to servers, SAP access administration, FTP setup, and troubleshooting Windows/Mac OS issues both remotely and onsite. My time at NBCU enabled me to… Show more Providing IT technical support in English, Swedish and Danish for users within the NBC Universal network. The role included administrating active directory, Exchange, Blackberry Enterprise Server, Citrix 4.0 and key fobs, Kintana (ticket system), IDM (internal General Electric user account system for AD and CDI), remote desktop connection to servers, SAP access administration, FTP setup, and troubleshooting Windows/Mac OS issues both remotely and onsite. My time at NBCU enabled me to become more structured and able to prioritise my workload more efficiently, as well as further developing my communication, customer service and technical skills. Duties included: Supporting company staff from Europe/Asia/USA. Skills gained: Kintana (HP Project and Portfolio Management), RSA, FTP, video conferencing (inc. Cisco TelePresence) Achievements: Learned to prioritise workload and multitasking, highest performing analyst with a personal first line resolution rate of around 55-60% (above Service Desk average) Show less



Shell

• United Kingdom
• Oil and Gas
• 700 & Above Employee

• Nordic Helpdesk Analyst

  • Mar 2008 - Jan 2009

  Manchester, United Kingdom Helpdesk role providing IT technical support for Shell Oil in Swedish, Danish, English and Norwegian, as well as user account management. Customer service orientated requiring a high level of technical knowledge with usage of specialised software such as ServiceCenter, AS/400, DRA, SAP, and Apropos (ACS) as well as other custom Shell applications. Also proactive in solution finding for new issues to be added to the solution database (Primus), as well as being main contact for BlueCube/Radiance… Show more Helpdesk role providing IT technical support for Shell Oil in Swedish, Danish, English and Norwegian, as well as user account management. Customer service orientated requiring a high level of technical knowledge with usage of specialised software such as ServiceCenter, AS/400, DRA, SAP, and Apropos (ACS) as well as other custom Shell applications. Also proactive in solution finding for new issues to be added to the solution database (Primus), as well as being main contact for BlueCube/Radiance and Virus/Malware issues. Remote Access and training in data integrity. Duties included: Remote desktop support, server admin, VoIP, WAN, Blackberry, and telephony support, managing incidents for multiple contracts in line with defined service level agreements and following ITIL best practice processes. Skills gained: Knowledge of corporate IT systems: Domain, MS Exchange, AD, Citrix, MS Server 2003 and 2008 support. Achievements: Commended for high ticket and service quality, further developed excellent communication skills and my ability for problem solving became stronger, learned importance of taking ownership and data integrity. Show less