Andreas Edmark

Support Engineer at Antura AB
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Contact Information
us****@****om
(386) 825-5501
Location
SE
Skills

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Experience

  • Antura AB
    • Sweden
    • Software Development
    • 1 - 100 Employee
    • Support Engineer
      • May 2019 - Present

    • Support Consultant
      • Jul 2017 - May 2019

      2nd line support.Technical troubleshooting - cloud and on premise.Product installation cloud/on premiseCustomer interaction by mail/phone/screenhare supportSQL / AD / O365/ Azure / configuration / logs..and logs...and logs Jira / service desk / confluence Visma knowledge (of all things) - on prem Visma system setup with VPN/RDP access.IT - hardware and software setups in all shapes and forms

  • Siemens Business Services
    • Sundbyberg
    • IT tekniker
      • Jan 2001 - Dec 2003

      IT-support för Siemens koncernen i Europa. Främst firstline men även desk side support av applikationer och hårdvara. • Call center och ärendehantering • Access management • Projektledning - utrullning av tunna klienter • Deskside - applikationer, hårdvara samt skrivare IT-support för Siemens koncernen i Europa. Främst firstline men även desk side support av applikationer och hårdvara. • Call center och ärendehantering • Access management • Projektledning - utrullning av tunna klienter • Deskside - applikationer, hårdvara samt skrivare

Education

  • Miroi Academy
    Nätverk
    1999 - 2000
  • Antura Support Royale
    IT-knowledge outside the box., IT-administration
    2021 - 2022
  • IT 200
    IT
    2000 - 2001
  • Komvux
    IT
    1998 - 1999

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