Experience

City of Concord

• United States
• Government Administration
• 200 - 300 Employee

• Senior Administrative Analyst - Manager

  • Feb 2023 - Present

  Coordinating the City’s participation in and compliance with the Community Rating System (CRS) as part of the National Flood Insurance Program (NFIP). Managing the Bicycle and Pedestrian Advisory Committee (BPAC); facilitating the quarterly meetings and agendas. Overseeing the management of the Master Service Agreements (MSAs) for the Engineering Division on-call consultants. Maintaining Engineering website updates, CIP and Current Development maps, and division records. Tracking of regional, state, and federal Grant opportunities, funding, reporting, and compliance. Guiding the 2-Year CIP Budget development process and ongoing tracking of project allocations and funding balances for Engineering. Preparing operating revenue forecasts and analyzing, as necessary, the City's fees and charges, providing fiscal reports as required for City Council. Developing and implementing process improvements and strategic planning amongst Engineering and other Divisions and outside agencies.



Dublin Unified School District

• United States
• Education Management
• 200 - 300 Employee

• Office Manager, Business Analyst

  • 2018 - Feb 2023

  Acting as an office manager and business development and data analyst within the public sector. Oversaw purchases within the department, and prepared information for county reports. Experienced in fiscal related matters; such as supervising budgets, and invoices, overseeing district-wide purchases, and reviewing pricing and quotations. Knowledgeable in the district, state, and federal policies and regulations, and able to apply them efficiently to projects and budgets. Skilled in creating Board Agenda Reports, in addition to other staff or community reports. An unwavering commitment to building productive relationships, resolving complex issues across different sectors, and effectively coordinating business across different departments within the Dublin Unified School District. Has also facilitated communication and information on behalf of leadership executives, the public, and public agencies. Held key roles in analyzing issues and coming up with creative solutions, such as producing new methodologies for effective business management or research. Extensive use of data, research, and analysis and competent application to effectively close projects and resolve issues. Excellent verbal and written skills. Skilled in working with diverse groups or departments, as well as problem-solving and conflict mitigation. Comfortability in working in both team environments or public speaking, in addition to working well individually or in one-on-one settings.



Ministry of Foreign Affairs of Brazil

• Ministry of External Relations - Consulate General of Brazil in San Francisco

• Business Development Officer

  • 2015 - 2017

  Developing market intelligence and network to expand investment opportunities between the US and Brazilian companies in the Information, Communication, and Technology sectors. Developing market intelligence and network to expand investment opportunities between the US and Brazilian companies in the Information, Communication, and Technology sectors.



Autodesk

• United States
• Software Development
• 700 & Above Employee

• CRM Business Analyst

  • Oct 2013 - Jun 2014

  An unwavering commitment to customer service, has built productive relationships, resolved complex issues, and has won customer loyalty. Key role in analyzing problems and coming up with creative solutions, as well as producing methodologies for effective business management. Extensive use of data management, mining, and retrieval. Analytic techniques and the assisting of the development of systems. An unwavering commitment to customer service, has built productive relationships, resolved complex issues, and has won customer loyalty. Key role in analyzing problems and coming up with creative solutions, as well as producing methodologies for effective business management. Extensive use of data management, mining, and retrieval. Analytic techniques and the assisting of the development of systems.



Sole Proprietorship

• Rio de Janeiro Area, Brazil

• Researcher

  • Jun 2007 - Sep 2012

  A Brazilian funded project for Anthropological research in Jacarezinho slum, among low income children. Created social outlets to children living in precarious conditions, and able to spread hope and comfort to literally hundreds of families. Ethnography and research in continuous progress. (more information can be found at https://sites.google.com/site/andrearm/). A Brazilian funded project for Anthropological research in Jacarezinho slum, among low income children. Created social outlets to children living in precarious conditions, and able to spread hope and comfort to literally hundreds of families. Ethnography and research in continuous progress. (more information can be found at https://sites.google.com/site/andrearm/).



Cisco

• United States
• Software Development
• 700 & Above Employee

• Data Analyst

  • 2009 - 2009

  Has carried out complex business data analysis in support of management & South American customer requests. Greatly simplifying the process of reporting statistical findings to upper and senior managers, which would then later facilitate the Customer Service/Retention department. Has carried out complex business data analysis in support of management & South American customer requests. Greatly simplifying the process of reporting statistical findings to upper and senior managers, which would then later facilitate the Customer Service/Retention department.



HandsOn Bay Area

• Non-profit Organizations
• 1 - 100 Employee

• Researcher Intern / Project Coordinator

  • Sep 2007 - Feb 2008

  Created and analyzed surveys to over 1000 volunteers around the San Francisco Bay Area, producing analytic reports and presentations to volunteers and nonprofit agencies. Working closely with clients and suggesting changes to Hands On Bay Area's projects. Acquiring enhanced knowledge of the nonprofit sector throughout the Bay Area. Extended use of research techniques as well technological tools. Created and analyzed surveys to over 1000 volunteers around the San Francisco Bay Area, producing analytic reports and presentations to volunteers and nonprofit agencies. Working closely with clients and suggesting changes to Hands On Bay Area's projects. Acquiring enhanced knowledge of the nonprofit sector throughout the Bay Area. Extended use of research techniques as well technological tools.



C. E. Smith Museum of Anthropology

• Hayward, CA

• Anthropological Researcher / Docent

  • Mar 2006 - May 2006

  Research of Early Human Migrations using Mitochondrial DNA, involving a pool of over 100 subjects. Many stories were uncovered based on DNA results. The project's success made the exhibition time longer and attracted new funds. Involved in preparation of exhibits, display panels, elaborating texts; pre and post video production, and the visitor's support. Uncovered breakthrough stories based in some of the subjects' DNA results, facilitating exhibition to be covered by media: http://goo.gl/nL56O



Sul América Capitalização

• Rio de Janeiro Area, Brazil

• Senior Software Developer

  • Jun 1994 - May 2000

  Subsidiary of Grupo Sul América, largest insurance company in Latin America. Development and maintenance of several computer systems, including a payroll system for over 300 employees, along with technical manuals and policy writing. Extended use of databases, event-driven programming languages as Visual Basic, and Microsoft tools, such as Excel, PowerPoint, Outlook and Project. Working directly with clients to design their needs to be implemented in the systems. Subsidiary of Grupo Sul América, largest insurance company in Latin America. Development and maintenance of several computer systems, including a payroll system for over 300 employees, along with technical manuals and policy writing. Extended use of databases, event-driven programming languages as Visual Basic, and Microsoft tools, such as Excel, PowerPoint, Outlook and Project. Working directly with clients to design their needs to be implemented in the systems.



Colégio Nacional

• Rio de Janeiro Area, Brazil

• Docent

  • Jan 1996 - Dec 1996

  Teaching programming languages to high school students. Teaching programming languages to high school students.