Experience

Alto

• United States
• Financial Services
• 1 - 100 Employee

• Chief People Officer

  • Jul 2019 - Present

  Alto helps investors use their retirement savings to invest in alternative assets like startups, real estate, and loans. Alto helps investors use their retirement savings to invest in alternative assets like startups, real estate, and loans.



Ampersand Health

• Nashville

• Chief Operating Officer

  • Apr 2014 - Aug 2019

  • Co-founder of Ampersand Health with two partners; Member - Board of Directors • Recruited and formed team to launch business • Built a 110-employee organization with a culture of service, accountability, and achievement • Developed the strategy and negotiated the contract with first health plan customer • Led the acquisition and integration of two primary care clinics in Philadelphia • Supported the company’s capital raise and sale of company’s Medicare line of business •… Show more • Co-founder of Ampersand Health with two partners; Member - Board of Directors • Recruited and formed team to launch business • Built a 110-employee organization with a culture of service, accountability, and achievement • Developed the strategy and negotiated the contract with first health plan customer • Led the acquisition and integration of two primary care clinics in Philadelphia • Supported the company’s capital raise and sale of company’s Medicare line of business • Launched 5 new primary care/urgent care clinics in PA/NJ (design, construction, staffing, open) • Lead Clinic Operations and Community Development teams, including staffing, clinical services, customer service, workflows, and up to $4.0M of annual revenue • Partnered with CTO to develop data infrastructure and strategy for integrating multiple commercially available applications to provide population health platform scaled, financially viable for Medicaid plans • Leading the selection and implementation of clinical, growth and operational applications, including an EMR, Salesforce.com (CRM), Aunt Bertha (Social Determinants of Health), Stellar (point of care tool to improve quality and coding accuracy) and CareMessage (texting platform) • Managed Professional Employer Organization, internal human resources team, payroll, and onboarding Show less • Co-founder of Ampersand Health with two partners; Member - Board of Directors • Recruited and formed team to launch business • Built a 110-employee organization with a culture of service, accountability, and achievement • Developed the strategy and negotiated the contract with first health plan customer • Led the acquisition and integration of two primary care clinics in Philadelphia • Supported the company’s capital raise and sale of company’s Medicare line of business •… Show more • Co-founder of Ampersand Health with two partners; Member - Board of Directors • Recruited and formed team to launch business • Built a 110-employee organization with a culture of service, accountability, and achievement • Developed the strategy and negotiated the contract with first health plan customer • Led the acquisition and integration of two primary care clinics in Philadelphia • Supported the company’s capital raise and sale of company’s Medicare line of business • Launched 5 new primary care/urgent care clinics in PA/NJ (design, construction, staffing, open) • Lead Clinic Operations and Community Development teams, including staffing, clinical services, customer service, workflows, and up to $4.0M of annual revenue • Partnered with CTO to develop data infrastructure and strategy for integrating multiple commercially available applications to provide population health platform scaled, financially viable for Medicaid plans • Leading the selection and implementation of clinical, growth and operational applications, including an EMR, Salesforce.com (CRM), Aunt Bertha (Social Determinants of Health), Stellar (point of care tool to improve quality and coding accuracy) and CareMessage (texting platform) • Managed Professional Employer Organization, internal human resources team, payroll, and onboarding Show less



Vanguard Health Systems

• United States
• Hospitals and Health Care
• 300 - 400 Employee

• Vice President, Integrated Care Solutions

  • 2013 - 2014

  • Joined Vanguard’s non-acute care business - physician groups, ACOs and health plans – to support the company’s evolution from a sick care company to a health services and populations health company • Developed primary care redesign strategy to reposition 400+ employed physicians across enterprise • Recruited and formed a new team to focus on practice redesign and health plan operations • Tenet Healthcare Corporation acquired Vanguard in October 2013 • Joined Vanguard’s non-acute care business - physician groups, ACOs and health plans – to support the company’s evolution from a sick care company to a health services and populations health company • Developed primary care redesign strategy to reposition 400+ employed physicians across enterprise • Recruited and formed a new team to focus on practice redesign and health plan operations • Tenet Healthcare Corporation acquired Vanguard in October 2013



Healthspring - Family Health Experts

• India
• Wellness and Fitness Services
• 200 - 300 Employee

• Vice President, Health Operations

  • 2006 - 2012

  Enterprise Health Services: Corporate lead for medical management • Led the department with a $9.2 M annual operating budget and more than 120 team members • Implemented pilot programs, initiatives to improve care delivery, clinical outcomes • Managed company’s P4P program – Partnership for Quality – to improve primary care and outcomes • Overall responsibility for leading the company’s behavioral health program, including improving performance metrics for utilization, quality… Show more Enterprise Health Services: Corporate lead for medical management • Led the department with a $9.2 M annual operating budget and more than 120 team members • Implemented pilot programs, initiatives to improve care delivery, clinical outcomes • Managed company’s P4P program – Partnership for Quality – to improve primary care and outcomes • Overall responsibility for leading the company’s behavioral health program, including improving performance metrics for utilization, quality and integration with the Medical team • Ongoing support and development of new clinical applications for centralized and field-based medical management operations • Managed monitoring unit to ensure compliance with CMS requirements and audit-readiness • Guided program to develop 10 new clinics in 2012 LivingWell Clinics: Corporate lead for strategy, site development and operations • On-time and on-budget development of nine clinics across three markets • Developed and implemented a strategy to refine the clinical and operational models to improve scalability and outcomes • Consistently achieved improved Medical Loss Ratios, membership growth and retention results • Oversaw efforts to achieve NCQA Advanced Medical Home accreditation Show less Enterprise Health Services: Corporate lead for medical management • Led the department with a $9.2 M annual operating budget and more than 120 team members • Implemented pilot programs, initiatives to improve care delivery, clinical outcomes • Managed company’s P4P program – Partnership for Quality – to improve primary care and outcomes • Overall responsibility for leading the company’s behavioral health program, including improving performance metrics for utilization, quality… Show more Enterprise Health Services: Corporate lead for medical management • Led the department with a $9.2 M annual operating budget and more than 120 team members • Implemented pilot programs, initiatives to improve care delivery, clinical outcomes • Managed company’s P4P program – Partnership for Quality – to improve primary care and outcomes • Overall responsibility for leading the company’s behavioral health program, including improving performance metrics for utilization, quality and integration with the Medical team • Ongoing support and development of new clinical applications for centralized and field-based medical management operations • Managed monitoring unit to ensure compliance with CMS requirements and audit-readiness • Guided program to develop 10 new clinics in 2012 LivingWell Clinics: Corporate lead for strategy, site development and operations • On-time and on-budget development of nine clinics across three markets • Developed and implemented a strategy to refine the clinical and operational models to improve scalability and outcomes • Consistently achieved improved Medical Loss Ratios, membership growth and retention results • Oversaw efforts to achieve NCQA Advanced Medical Home accreditation Show less