Experience

Salem Gastro

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Chief Executive Officer

  • Nov 2021 - Present

  Salem, Oregon, United States Leading Salem Gastro, a gastroenterology clinic, and Salem Endoscopy, an ambulatory surgery center (ASC). With its 90-person staff and 12 providers, Salem Gastro provides GI services to the Salem community and local hospital. Salem Endoscopy is a high-volume ambulatory surgery center conducting outpatient GI procedures. Successes include: • Increased overall corporate profitability by 24%. • Improved profitability 50% year over year at the ASC. • Redesigned financial and board… Show more Leading Salem Gastro, a gastroenterology clinic, and Salem Endoscopy, an ambulatory surgery center (ASC). With its 90-person staff and 12 providers, Salem Gastro provides GI services to the Salem community and local hospital. Salem Endoscopy is a high-volume ambulatory surgery center conducting outpatient GI procedures. Successes include: • Increased overall corporate profitability by 24%. • Improved profitability 50% year over year at the ASC. • Redesigned financial and board communications, improving transparency for physician owners. • Successfully restructured the management team. • Recruited new physicians and physician assistants. • Collaborated with attorneys to successfully navigate HR issues and a partnership transition. • Ensured CMS, AAAHC, and clinical compliance. • Added ancillary revenue streams. Show less



Arizona State University

• United States
• Higher Education
• 700 & Above Employee

• Faculty Associate

  • Jan 2017 - Present

  Phoenix, Arizona Area Faculty for the College of Health Solutions and the Edson College of Nursing and Health Innovation. Teaching healthcare innovation classes including Technology in Healthcare Innovation, Health Policy, and Telemedicine Fundamentals using virtual technology. Developed a telemedicine class, an elective in the Master of Biomedical Informatics program. It is the first academic class of its kind in the United States.



MindView Press

• Author | Publisher

  • Jul 2017 - Present

  Indie author and publisher creating children's books and distributing via the Amazon, Kobo, Apple, and Nook platforms, as well as in paperback and audio. Thirty-five children's books in five languages and available worldwide. By the numbers: 395,000 page reads, 140,000 books distributed (paid and free). Reader's Favorite and Moonbeam Awards. Seven BookBub selections. Website is https://www.andicann.com and Amazon https://amzn.to/2FZJAXw Have sold more than 30,000 books in e-book… Show more Indie author and publisher creating children's books and distributing via the Amazon, Kobo, Apple, and Nook platforms, as well as in paperback and audio. Thirty-five children's books in five languages and available worldwide. By the numbers: 395,000 page reads, 140,000 books distributed (paid and free). Reader's Favorite and Moonbeam Awards. Seven BookBub selections. Website is https://www.andicann.com and Amazon https://amzn.to/2FZJAXw Have sold more than 30,000 books in e-book, paperback, hardback, and audio formats using digital marketing strategies including Facebook advertising, social media campaigns (IG, FB @andicannbooks) Amazon advertising, email newsletters, and content marketing. Show less



INNOVIA Advisors - Business, Healthcare, and Non-profit Consulting

• Principal Consultant

  • Feb 2017 - Jan 2022

  United States Solved problems and improved organizational performance for healthcare, research, and non-profit entities. Offered a strategic perspective coupled with an operational focus, connecting ideas and planning with action. Worked with Health e Practices engaged with Salem Gastro, The Whole Child Collective, and others.



Arizona Veterans Research and Education Foundation

• Executive Director | Chief Executive Officer

  • Feb 2019 - Dec 2021

  Phoenix, Arizona Area Led a non-profit medical research organization. Worked with the Phoenix VA Healthcare System to lead a contract research organization offering human resource, legal, operational and financial support for 124 human-subject and data-driven research projects. In my role as the chief executive and on the Phoenix VA Research executive leadership team, I: • Quickly improved the organization's finances from four years of losses to significant retained earnings, adding $650,000 to net assets… Show more Led a non-profit medical research organization. Worked with the Phoenix VA Healthcare System to lead a contract research organization offering human resource, legal, operational and financial support for 124 human-subject and data-driven research projects. In my role as the chief executive and on the Phoenix VA Research executive leadership team, I: • Quickly improved the organization's finances from four years of losses to significant retained earnings, adding $650,000 to net assets within 18 months. • Led and proactively managed a staff of 29 and managed a budget (P & L responsibility) of $4 Million. • Successfully managed the impact of COVID-19, including PPP, EIDL, and local grants while embracing new vaccine and other Coronavirus research. • Renamed and rebranded the organization, creating a new website and new marketing efforts. • Overhauled board communications creating more understandable, data-driven documents to support board decision-making. Show less



Vituity

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Senior Program Manager, Telehealth, CEP America

  • Mar 2016 - Feb 2017

  Phoenix, Arizona Area and Emeryville, CA Led the telehealth operations and implementation of telehealth solutions by building four telehealth practice lines to ensure operational viability and financial success in the acute care, skilled nursing, ambulatory, and emergency medicine environments at one of the nation's largest physician groups. Telemedicine practice lines included: teleurgent care, telepsychiatry, and tele-skilled nursing facility (TeleSNF). Built the financial models and operational processes to ensure… Show more Led the telehealth operations and implementation of telehealth solutions by building four telehealth practice lines to ensure operational viability and financial success in the acute care, skilled nursing, ambulatory, and emergency medicine environments at one of the nation's largest physician groups. Telemedicine practice lines included: teleurgent care, telepsychiatry, and tele-skilled nursing facility (TeleSNF). Built the financial models and operational processes to ensure success. Operational processes included technology deployment to physicians and facilities, communication tools, training, workflows, policies, patient consent and quality measures to ensure the telemedicine approach was clinically effective and operationally viable while positively impacting patient care and experience. Accomplishments: Launched one of the first skilled nursing telehealth applications in a nationally top-ranked skilled nursing facility. Launched telepsychiatry program operations in rural, high-volume emergency department. Show less



Dignity Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Program Manager, Telehealth | Telemedicine (AZ, Enterprise)

  • Aug 2014 - Jan 2016

  Phoenix, Arizona Area Enterprise: Healthcare leader in the Office of the CIO. Helped build Dignity Health's enterprise-wide telemedicine programs. Developed telehealth strategy around eVisits and a teleradiology offering. Created plans and approaches to governance, innovation, intake and assessment, billing, quality, and risk. Identified business value and clinical impact. Wrote policy. Negotiated multiple complex legal agreements with technology vendors as the business owner. Deployed the technology and… Show more Enterprise: Healthcare leader in the Office of the CIO. Helped build Dignity Health's enterprise-wide telemedicine programs. Developed telehealth strategy around eVisits and a teleradiology offering. Created plans and approaches to governance, innovation, intake and assessment, billing, quality, and risk. Identified business value and clinical impact. Wrote policy. Negotiated multiple complex legal agreements with technology vendors as the business owner. Deployed the technology and addressed the operational issues. Accomplishments: Designed and launched telehealth projects include low acuity video visits (Doctor on Demand), physician-to-physician secure digital consultations (Consult Accelerator - Avizia now American Well), teleradiology (Dicomm Systems), remote patient monitoring (Care Innovations, IdealLife), secure messaging (One Pass - Avizia), and other healthcare innovation and emerging technologies. Arizona Service Area: Under the direction of the Vice President of Informatics, led the Dignity Health Arizona telehealth strategy and implementation. Piloted and applied new telemedicine and innovative emerging technology solutions to improve patient care and to achieve business goals. Managed the clinical, technical, business, and regulatory activities including operational workflows, business, and financial plans, technology procurement, and solutions for telemedicine initiatives. Projects included: Teleradiology Solutions (Dicomm Systems, Merge); Telehealth for Provider to Patient Initiatives (One Place); Rural Telehealth(eMix and MeMD); Remote Patient Monitoring Solutions (IdealLife), and Google Glass / Scribe Technologies (Augmedix.) Accomplishments: Launched rural Arizona teleurgent care solution in Yarnell, Arizona. Launched closed-loop radiology solution for teleradiology offering at St. Joseph's. Show less



Banner Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Director of Business Operations, Telehealth

  • Nov 2013 - Jun 2014

  Phoenix, Arizona Area Expanded telehealth services throughout the enterprise. Actively managed the selection and business modeling of Banner's eVisit platform. Implemented rural telehealth solutions, including telestroke and telepsychiatry between Banner and rural entities.



Southwest Center

• United States
• Public Health
• 1 - 100 Employee

• Director, Healthcare Operations and Research

  • Aug 2011 - Dec 2013

  Phoenix, Arizona Area Directed behavioral health practice, medical nutrition, and clinical research trials. Led team of 23 to deliver quality care that was also financially viable. Improved behavioral health quality and compliance by reducing charting error rates by 80%. Reduced administrative costs by 50%. Improved revenue by 35%. More than 20% growth in new clients. Management and Compliance: Successful grant management, funding, licensure, and communications including Department of Health and Human… Show more Directed behavioral health practice, medical nutrition, and clinical research trials. Led team of 23 to deliver quality care that was also financially viable. Improved behavioral health quality and compliance by reducing charting error rates by 80%. Reduced administrative costs by 50%. Improved revenue by 35%. More than 20% growth in new clients. Management and Compliance: Successful grant management, funding, licensure, and communications including Department of Health and Human Services/HRSA grants, Ryan White funding, Magellan/AHCCCS, and multiple pharmaceutical companies. Compliance and regulatory oversight; navigated audits by the state (Office of Behavioral Health licensing), county (Ryan White Part A), FDA, and Regional Behavioral Health Authority. Special Projects: 1) Created an Integrated Collaborative Care Program for 75 patients. 2) Launched a county-wide public health communication campaign to educate and transition a special population into Affordable Care. Show less



Mind the Gap Marketing

• President and CEO

  • May 2008 - May 2013

  Phoenix, Arizona Area Created a business to business marketing firm that specialized in marketing technical and complex professional services. With a staff of five (5), Mind the Gap became one of the top 7% of small businesses in the US from 2009-2010. It worked with more than 150 clients and delivered more than 50 websites, 100 RFP responses, and 30 strategic plans. Clients included City of Phoenix, ADOT, Allied Waste and many mid-market companies.



LEO A DALY

• Architecture and Planning
• 500 - 600 Employee

• Director of Business Development and Marketing

  • 2007 - 2008

  Phoenix, Arizona Area Key member of the leadership team, creating, directing and executing the “go to market” strategy developing business in the government, higher education, corporate commercial, healthcare, and hospitality market sectors. Rebuilt the marketing foundation, including the staff, processes and systems that supported the business development activities in the key market sectors.



RSP Architects

• United States
• Architecture and Planning
• 400 - 500 Employee

• Director of Marketing and Business Development

  • 2004 - 2007

  Phoenix, Arizona Area Directed business development activities that landed multiple projects and new clients. Developed CRM strategies and guidelines for customized software. Directed marketing activities for 54-person Phoenix office. Managed staff, created market strategy, and lead generation. Key team member in winning multiple projects, including $102M ASU project, by identifying projects, developing strategic teams, writing persuasive proposals and presentations and coaching staff to win interviews.



LANGDON WILSON ARCHITECTS

• Director of Marketing and Business Development

  • 2002 - 2004

  Phoenix, Arizona Area Rebuilt marketing department for $3 million firm. Delivered $800k of business to firm.



IBM

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Senior Data Management Software Account Executive

  • 1998 - 2002

  Phoenix, Arizona Area Identified and developed relationships with major and new accounts. Consistently exceeded quota by 150-200%. Delivered more than $6 million of revenue to IBM in 2.5 years. AWARDS: Sales Achievement Awards.