Experience

Strategic Elements

• United States
• Public Relations and Communications Services
• 1 - 100 Employee

• Digital Manager

  • Sep 2022 - Present



Freelance

• Content Writer

  • Sep 2021 - Sep 2022

  • Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.• Wrote and edited high-quality content and visually impactful programs under deadline pressure with an exciting, captivating and authentic approach.• Edited and proofread content to confirm proper grammar, quality, and consistency with AP style.• Provided writing support in a fast-paced environment for a variety of public-facing materials.• Produced original, creative content for promotional advertisements and marketing materials.



The Woodlands Area Chamber of Commerce

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Government Affairs and Marketing Assistant

  • Jan 2022 - Aug 2022

  • Managed company Facebook, Twitter, Instagram, and LinkedIn social media platforms to promote the brand and foster public engagement.• Prioritized project-related tasks to efficiently complete essential tasks.• Drafted press releases detailing relevant newsworthy information andsupporting brand image and worked with news media to spreadpositions.• Participated in continuous improvement by generating suggestions,engaging in problem-solving activities to support teamwork.• Managed administrative logistics of events planning, and event bookingand event promotions.• Liaised with marketing and PR colleagues to promote special events insocial calendars.• Established working relationships with clients by organizing variousevents.• Oversaw and led the companies Diversity & Inclusion Council,Business Advocacy Council, and Young Professionals Council. Planned all meeting agendas, led meetings and executed events.



ARD LAW FIRM, PLLC

• United States
• Law Practice
• 1 - 100 Employee

• Client Services Coordinator

  • Aug 2020 - Aug 2021

  • Managed/anticipated clerical needs of several company employees, including copying, faxing, and file management.• Sorted/distributed business correspondence to correct department or staff members, reducing dropped communications and enabling faster responses to key requests.• Kept records of over 100+ customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.• Received and placed approximately 70+ telephone calls a day.• Greet persons entering the establishment, determine the nature, and purpose ofvisit, and direct or escort them to specific destinations.• Transmit information or documents to customers, using a computer ormail.• Hear and resolve complaints from customers.• Perform administrative support tasks, such as proofreading,transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.• Fileandmaintainrecords.• Provide information about the establishment, such as employees within theorganization or services provided.• Receive payment and record receipts for services.• Analyze data to determine answers to questions from customers.