Experience

Get Connected by Galaxy Digital

• United States
• Non-profit Organizations
• 1 - 100 Employee

• QA Tester and Technical Writer

  • May 2021 - Present

  - Review and provide feedback on functional requirements- Draft manual testing suites from functional requirements- Perform manual pre-release testing on web and mobile applications- Create and maintain internal wiki on product use and behavior- Test APIs for web and mobile applications utilizing Postman- Coordinate internal beta of mobile application- Work with 3rd party application developer to test and release mobile application- Report on multiple ongoing testing projects



The Body Literacy Collective

• United Kingdom
• Civic and Social Organizations
• 1 - 100 Employee

• Quality Assurance Tester

  • Dec 2019 - Present

  - Draft suite of manual test cases based on initial Requirements Spec documentation- Perform ongoing testing of mobile application throughout development- Review app website for functionality and accessibilityVoluntary position for a non-profit. - Draft suite of manual test cases based on initial Requirements Spec documentation- Perform ongoing testing of mobile application throughout development- Review app website for functionality and accessibilityVoluntary position for a non-profit.



BlueArrow Telematics

• United States
• Telecommunications
• 1 - 100 Employee

• Quality Assurance Tester

  • Oct 2020 - May 2021

  Perform manual and automated testing for a web-based telematics application. Perform manual and automated testing for a web-based telematics application.



Kryosphere

• Quality Manager

  • Sep 2017 - Apr 2020

  Manage Quality Department for a Biorepository storing research specimens and finished drug product.- Verify accuracy of documentation prior to client review- Host client audits and company tours- Serve as electronic inventory system administrator (BSI software)- Develop manual and automated Selenium test cases to verify integrity of inventory system software post updates- Respond to and manage client concerns and complaints- Conduct company wide training on SOP and regulatory topics- Author new SOPs and approve SOP updates- Perform internal audits of Kryosphere systems- Conduct external audits of key Kryosphere suppliers- Ensure conformance with USA and EU pharmaceutical regulations- Authored organizational Quality Manual- Oversee creation of new paper based employee training system- Participated in major updates to VMP (Validation Master Plan)- Implemented internal metric trending system- Coordinate with management team to manage ongoing client projects and provide frequent status updates

• Quality Assurance Specialist

  • Sep 2016 - Sep 2017

• Biorepository Technician

  • Sep 2014 - Sep 2016

  Performed sample handling, shipments, and temperature monitoring of client specimens and drug product.- Coordinate directly with clients to arrange safe shipment and/or local transport of temperature sensitive materials- Validate freezers and refrigerators to place into service- Remain on call bi-weekly to troubleshoot freezer emergencies and failures- Inventory material and place into BSI inventory management system- Train interns on proper execution of SOPs and assign tasks as needed



Hill Creek Veterinary Hospital

• Veterinary Receptionist

  • Sep 2013 - Sep 2014

  Served as the public face of a local veterinary practice- Manage incoming telephone calls and emails- Maintain paper record system- Clean patient rooms and front desk areas Served as the public face of a local veterinary practice- Manage incoming telephone calls and emails- Maintain paper record system- Clean patient rooms and front desk areas



Renhill Companies

• Classroom Assistant

  • Jan 2010 - Jun 2013

  - Assist teachers with educational activities. - Help students that need one on one assistant during restroom, lunch, and recess times. - Assist teachers with educational activities. - Help students that need one on one assistant during restroom, lunch, and recess times.



Perinatology Research Branch of the Nih

• Lab Assistant

  • Dec 2011 - Jul 2012

  - Processed blood, urine, and vaginal swabs- Received and dissected/preserved placentas for research and histology purposes- Assisted histology technician with tissue embedding and maintaining histology machines - Kept lab clean and orderly - Organized backlog of histology slides for further study - Processed blood, urine, and vaginal swabs- Received and dissected/preserved placentas for research and histology purposes- Assisted histology technician with tissue embedding and maintaining histology machines - Kept lab clean and orderly - Organized backlog of histology slides for further study



Animal Emergency and Critical Care of Toledo

• Front Desk Receptionist

  • Jan 2009 - Dec 2009

  Answer phones, check in appointments, inventory. Answer phones, check in appointments, inventory.