Programs and Operations Manager

• Jun 2022 - Present

Operations Lead | Program Coordinator

• Jan 2022 - Sep 2022

At V1 Studio we are on a mission to give every researcher in Canada a touch point with entrepreneurship In my role I manage and lead programs for scientists and researchers exploring entrepreneurship; improve and implement operational processes, workflows and best practices; and evaluate, track and report the performance of initiatives to identify improvement areas and plan for future iterations and new projects.

Strategy & Operations Mentee - Winter 2022

• Jan 2022 - Mar 2022

Worked on an intensive data analysis project alongside a team with coaching from a mentor, culminating in presenting recommendations to senior stakeholders. Skillful is a skills-based mentorship program that teaches top talent the skills and industry fundamentals used by strategy & operations teams at high-growth tech companies. Intermediate-level use of SQL, Excel/Sheets and BI/data visualization tools including Google BigQuery, Redash and Tableau. Worked on an intensive data analysis project alongside a team with coaching from a mentor, culminating in presenting recommendations to senior stakeholders. Skillful is a skills-based mentorship program that teaches top talent the skills and industry fundamentals used by strategy & operations teams at high-growth tech companies. Intermediate-level use of SQL, Excel/Sheets and BI/data visualization tools including Google BigQuery, Redash and Tableau.

Director of Facilitator Training & Engagement

• May 2021 - Jan 2022

Designed and delivered an experiential learning program that helped 70+ volunteers become confident and effective communicators in online spaces.Engaged and grew the volunteer facilitator community across cohorts impacting over 600+ students in the YE program across Canada.Oversaw all operations of the FTP, from planning and execution to evaluation and monitoring of KPIs.

Programs Success Lead & Coach

• Aug 2020 - May 2021

Helped lead the organizational pivot from in-person event-based programs to online hybrid learning experiences in response to the Covid-19 pandemic. Main accomplishment: Developed and spearheaded brand development through community engagement and the creation of the Facilitator Training Program, a unique cohort-based-course at the intersection of experiential learning, volunteerism, and community building.Managed multiple responsibilities including curriculum development and program delivery, liaising with schools for sales and logistics processes and with teachers during program implementation, ensuring efficient delivery and program evaluation.

D3 Resident - Consultant for startups and innovation projects

• May 2020 - Aug 2020

Supported startups in D3’s validation program by leading the assessment of their product-market fit, performing market research and customer discovery interviews.Used scrum and agile methodologies to execute innovation projects in a team setting.Led the preparation of professional presentations and the synthesis of data for diverse stakeholders in acollaborative environment.Applied training in Figma and UX design, SEO and Digital Marketing for different innovation projects. Supported startups in D3’s validation program by leading the assessment of their product-market fit, performing market research and customer discovery interviews.Used scrum and agile methodologies to execute innovation projects in a team setting.Led the preparation of professional presentations and the synthesis of data for diverse stakeholders in acollaborative environment.Applied training in Figma and UX design, SEO and Digital Marketing for different innovation projects.

Coach / Lead Facilitator

• Nov 2019 - May 2020

As a Lead Facilitator I visited schools across the Montreal island and delivered UpstartEd's upGen program curriculum to students between 11-18 years old. Subjects include: design thinking, technology enabled social innovation and the UN's Sustainable Development Goals. In the framework of the upGen bootcamp 2020, a social innovation competition, I guided youth through the process of creating their own social innovation ventures. As a Lead Facilitator I visited schools across the Montreal island and delivered UpstartEd's upGen program curriculum to students between 11-18 years old. Subjects include: design thinking, technology enabled social innovation and the UN's Sustainable Development Goals. In the framework of the upGen bootcamp 2020, a social innovation competition, I guided youth through the process of creating their own social innovation ventures.

Master Of Science

• Jan 2017 - Oct 2019

Key Responsibilities• Collect and synthesize relevant literature on ongoing research projects• Present research results to diverse local and international audiences • Design, plan and execute experiments • Manage, delegate and oversee work performed by undergraduate students• Teach, assist and guide colleagues in collaborative projects using experimental systems • Collect, analyze and interpret experimental results• Create user-friendly manuals for laboratory equipment• Prepare detailed protocol documents for laboratory procedures and experimental techniques• Liaise with internal and external stakeholders regarding lab-equipment requests and maintenance

Customer Service Representative

• Jul 2015 - Feb 2018

Delivered top ranking customer service experience through client-focused care. Excelled at establishing and maintaining strong relationships with clients. Trained and coached new colleagues on the bank’s operating software and procedures, as well as client interactions for relationship-building and sales. Delivered top ranking customer service experience through client-focused care. Excelled at establishing and maintaining strong relationships with clients. Trained and coached new colleagues on the bank’s operating software and procedures, as well as client interactions for relationship-building and sales.

Sales Associate

• Jul 2013 - Jan 2016

Undergraduate Researcher

• Dec 2014 - Aug 2015

Planned, designed and executed all parts of an honours research project investigating the role of the melatonin MT2 receptor in the brain Planned, designed and executed all parts of an honours research project investigating the role of the melatonin MT2 receptor in the brain

Research Intern

• Jun 2014 - Aug 2014