Experience

Warehouse Demo Services

• Advertising Services
• 1 - 100 Employee

• Product Demonstrator

  • 2010 - Present

  • Greet customers upon approach then promote daily featured items and converse while item is being prepared. • Gather knowledge of products and then recommend ideas to customers while answering any questions. • Manage break and lunch periods for team members and ensure timeliness return. • Responsible for training and educating new hires on proper demonstrating techniques and policies. • Follow strict food handling requirements while maintaining a professional and sanitary environment. • Exceed daily sales quotas of demonstrated products. Show less



Veritude

• Staffing and Recruiting
• 100 - 200 Employee

• Customer Service

  • 2006 - 2007

  • Answer inbound phone calls regarding account balances, transfers, statements, stocks and quotes. • Received multiple acknowledgements and awards for professionally calming and assisting upset and frustrated customers. • Report settlement values of stocks and mutual funds to customers. • Direct customers to the appropriate department if unable to answer requests. • Developed strong relationships with established accounts while acquiring new accounts. • Answer inbound phone calls regarding account balances, transfers, statements, stocks and quotes. • Received multiple acknowledgements and awards for professionally calming and assisting upset and frustrated customers. • Report settlement values of stocks and mutual funds to customers. • Direct customers to the appropriate department if unable to answer requests. • Developed strong relationships with established accounts while acquiring new accounts.



Discover Card

• United States

• Account Manager

  • 2006 - 2006

  • Assist customer’s inquires regarding status of account, inform them on any errors and resolved issues or escalated to management. • Inform, educate and promote additional services to existing customers to increase revenue. • Assist angry customers in a friendly, honest and professional manner until issues could be resolved to the best of their ability. • Frequently one of the top sales people on my team and continually met company’s requirements in sales, call times and hours. • Assist customer’s inquires regarding status of account, inform them on any errors and resolved issues or escalated to management. • Inform, educate and promote additional services to existing customers to increase revenue. • Assist angry customers in a friendly, honest and professional manner until issues could be resolved to the best of their ability. • Frequently one of the top sales people on my team and continually met company’s requirements in sales, call times and hours.