Andrea Weinrich
Senior Customer Success Manager at Joblift- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
English Professional working proficiency
-
German Native or bilingual proficiency
Topline Score
Bio
Mark Teering
Efficient, social and a real team player are the words that comes to mind when I think about Andrea. I’ve had the pleasure of knowing Andrea for more than a year. Andrea is an efficient manager who is also a coach for her team. I know Andrea would be a real asset for each team
LinkedIn User
I chose Andrea to assist with a project for recruitment within in Apple, specifically reviewing the technical abilities of potential hires. Andrea was the ideal choice as she was efficient, self managing, and completed all the work we directed her way well within the required time frame. Her positivity made her a joy to work with, and I would be glad of the opportunity to work with her again in the future.
Mark Teering
Efficient, social and a real team player are the words that comes to mind when I think about Andrea. I’ve had the pleasure of knowing Andrea for more than a year. Andrea is an efficient manager who is also a coach for her team. I know Andrea would be a real asset for each team
LinkedIn User
I chose Andrea to assist with a project for recruitment within in Apple, specifically reviewing the technical abilities of potential hires. Andrea was the ideal choice as she was efficient, self managing, and completed all the work we directed her way well within the required time frame. Her positivity made her a joy to work with, and I would be glad of the opportunity to work with her again in the future.
Mark Teering
Efficient, social and a real team player are the words that comes to mind when I think about Andrea. I’ve had the pleasure of knowing Andrea for more than a year. Andrea is an efficient manager who is also a coach for her team. I know Andrea would be a real asset for each team
LinkedIn User
I chose Andrea to assist with a project for recruitment within in Apple, specifically reviewing the technical abilities of potential hires. Andrea was the ideal choice as she was efficient, self managing, and completed all the work we directed her way well within the required time frame. Her positivity made her a joy to work with, and I would be glad of the opportunity to work with her again in the future.
Mark Teering
Efficient, social and a real team player are the words that comes to mind when I think about Andrea. I’ve had the pleasure of knowing Andrea for more than a year. Andrea is an efficient manager who is also a coach for her team. I know Andrea would be a real asset for each team
LinkedIn User
I chose Andrea to assist with a project for recruitment within in Apple, specifically reviewing the technical abilities of potential hires. Andrea was the ideal choice as she was efficient, self managing, and completed all the work we directed her way well within the required time frame. Her positivity made her a joy to work with, and I would be glad of the opportunity to work with her again in the future.
Credentials
-
Apple Product Professional
AppleMay, 2015- Sep, 2024 -
edX Honor Code Certificate for Inclusive Leadership Training: Becoming a Successful Leader
edX
Experience
-
Joblift
-
Germany
-
Technology, Information and Internet
-
1 - 100 Employee
-
Senior Customer Success Manager
-
Aug 2023 - Present
-
-
Customer Success Manager
-
Apr 2022 - Jul 2023
-
-
-
Alvar Pet
-
Finland
-
Pet Services
-
1 - 100 Employee
-
Customer Service Specialist
-
Jan 2021 - Mar 2022
-
-
-
Webasto Group
-
Germany
-
Motor Vehicle Manufacturing
-
700 & Above Employee
-
Human Resources Development Specialist
-
Jun 2019 - Dec 2020
-Organization of internal trainings and maintenance of employee records -Assistance to project management (e.g. Sales, TalentManagement) -Guide and support employees in using SAP Success Factors -Organization of internal trainings and maintenance of employee records -Assistance to project management (e.g. Sales, TalentManagement) -Guide and support employees in using SAP Success Factors
-
-
-
-
Team Manager
-
Oct 2017 - Jun 2019
-Supervision of customer service teams for backoffice and inbound calls -Oversight of projects for eMail and Social Media -Monitoring and achievement of KPI targets -Supervision of customer service teams for backoffice and inbound calls -Oversight of projects for eMail and Social Media -Monitoring and achievement of KPI targets
-
-
-
Apple
-
Indonesia
-
Software Development
-
1 - 100 Employee
-
Team Manager
-
Feb 2016 - Feb 2017
-
-
Technical Advisor
-
Jul 2014 - Feb 2016
Chat Support for iOS and OS X devices as well as Beats headphones and Apple Watch. Prepared and held presentations during team meetings. Mentored other advisors. Reviewed technical tests for Human Resources.
-
-
-
-
Student Assistant for Subscriptions Abroad
-
Sep 2012 - Jul 2013
Renewing and cancelling subscriptions. Coordinating with customers and publishers via email and phone. Price and availability research. Renewing and cancelling subscriptions. Coordinating with customers and publishers via email and phone. Price and availability research.
-
-
-
Pizza Hut
-
Accounting
-
1 - 100 Employee
-
Waitress, Kitchen Staff
-
Dec 2009 - Aug 2011
Prepared meals, kept stock of supplies, and ensured product quality. Trained and supervised other employees. Welcomed and looked after guests. Prepared meals, kept stock of supplies, and ensured product quality. Trained and supervised other employees. Welcomed and looked after guests.
-
-
-
Aupair In America
-
United States
-
1 - 100 Employee
-
AuPair
-
Aug 2008 - Oct 2009
Took care of altogether three five-year old children. Supervised homework, prepared meals, drove to and from after school activities, and cleaned. Took care of altogether three five-year old children. Supervised homework, prepared meals, drove to and from after school activities, and cleaned.
-
-
Education
-
2010 - 2014
Universität Leipzig
Bachelor of Arts, Amerikanistik -
2013 - 2013
Hobart and William Smith Colleges
None, American Studies
Community
