Andrea van Beek-Nagy
Customer Success Manager at Railnova- Claim this Profile
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Dutch Professional working proficiency
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German Full professional proficiency
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Hungarian Native or bilingual proficiency
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English Full professional proficiency
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Italian Elementary proficiency
Topline Score
Bio
Experience
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Railnova
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Belgium
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IT Services and IT Consulting
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1 - 100 Employee
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Customer Success Manager
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Jun 2022 - Present
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Alpha Trains Group
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Luxembourg
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Rail Transportation
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1 - 100 Employee
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Logistics & Purchasing Manager
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Aug 2019 - Jun 2022
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Planning and Operations Manager
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Aug 2018 - Aug 2019
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Planning and Operations Assistant
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Oct 2014 - Aug 2018
Performing daily activities in Dutch, English and GermanRegistration of locomotives in different countries (Belgium, Netherlands, Luxembourg, Spain, Italy, Germany, Poland, Switzerland and Norway)Arranging for international transport of spare partsArranging for international transport of locomotivesDaily overview of costs and their located budgetIncoming invoicing and follow up on internal approval and payment processesCreating a weekly overview of deliveries and redeliveries of locomotives Show less
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Application Supporter & Database Administrator
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Feb 2012 - Oct 2014
Telecommuter function. Development of the database. Database management and maintenance. Administrative run. Expansion of the installed software. Telecommuter function. Development of the database. Database management and maintenance. Administrative run. Expansion of the installed software.
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NATO Support and Procurement Agency (NSPA)
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Luxembourg
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Defense and Space Manufacturing
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700 & Above Employee
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Blog maintanence & administrator
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Jul 2011 - Aug 2014
Website for the international NATO community in Hungary. Administrative tasks, posting information online. Maintenance and development of the blog. Liaison person for international families living in Hungary (translations from private every-day issues to official documents). Website for the international NATO community in Hungary. Administrative tasks, posting information online. Maintenance and development of the blog. Liaison person for international families living in Hungary (translations from private every-day issues to official documents).
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Econtel Hotel München
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Munich Area, Germany
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Customer Service & Receptionist
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Jul 2010 - Jul 2011
Customer service and guest relation at the reception desk and bar. Event and congress management. Reservations, check in and check out. Operation of the hotel bar. Handling guest complaints Customer service and guest relation at the reception desk and bar. Event and congress management. Reservations, check in and check out. Operation of the hotel bar. Handling guest complaints
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Education
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Technische Universiteit Delft
Course, Railway Engineering -
University of Antwerp
Course, Antwerp Rail School -
Budapest Business School
Bachelor of Arts (BA), Economy of Tourism and Gastronomy