Experience

Milliken Chemical

• United States
• Chemical Manufacturing
• 300 - 400 Employee

• Key Account Manager EMEA Plastic Additives

  • Dec 2020 - Present

  Working as Key account manager for European chemical division headquartered in Ghent. Responsible for growth and development of assigned Key accounts in plastics and packaging industry in EMEA. Development and implementation of account specific strategies.-accomplishment of sales objectives within assigned key accounts-maintaining relationships with key accounts at all levels (R&D, TS, Marketing, Senior Management and Purchasing)-managing joint projects with key accounts from development stages up to commercialization-monitoring competitive activity within assigned territory-following market trends

• Account Manager Plastic Additives

  • Aug 2017 - Present

  Working as account manager for european chemical division headquartered in Ghent. Responsible for growth and development of customers in plastics and packaging industry in U.K., Ireland, Central Europe, Baltics and Scandinavia.-accomplishment of sales objectives within assigned customers-maintaining relationships with key accounts at all levels (R&D, TS, Marketing, Senior Management and Purchasing)-managing joint projects with customers from development stages up to commercialization-monitoring competitive activity within assigned accounts-following market trends



allnex

• Germany
• Chemical Manufacturing
• 700 & Above Employee

• Sales Account Manager

  • Aug 2016 - Jul 2017

  Working as sales account manager for Radiation Curing resins unit, and covering the selected countries in area of Eastern Europe and France. The responsibilities include:- Maintaining sales targets of volume, value and margin- Prospecting within the geographical area of responsibility- Handling customers affairs and following up on sales opportunities- Coordinating new projects with customers and technical department at Allnex

• Sales Representative

  • Oct 2015 - Jul 2016

  Working as sales representative for Radiation Curing resins unit, and covering the area of Eastern Europe with specific customer list in Germany and Benelux. The responsibilities include:- Maintaining sales targets of volume, value and margin- Prospecting within the geographical area of responsibility- Handling customers affairs and following up on sales opportunities- Coordinating new projects with customers and technical department at Allnex

• Inside Sales Representative

  • Nov 2014 - Sep 2015

  Operated from office to follow up existing accounts of Radiation Curing resins unit in Germany and Benelux to ensure regular flow of orders and to increase communication with customer base thus company business possibilities. The position was linked to sales budget based on customers activities and potential. Responsibilities included:- Maintaining sales targets of volume, value and margin- Preparing forecasts- Promoting products based on customer profile



Owens Corning

• United States
• Wholesale Building Materials
• 700 & Above Employee

• Customer Service Specialist

  • Nov 2011 - Oct 2014

  Handled accounts of Germany and Eastern Europe. Responsibilities included:- Customer interface and communication- Customers portfolio maintenance- Orders execution and follow up- Invoicing and documentation- Production and logistics coordination till order fulfillment- Handled all import related matters for specific products procured internally from USA and Russia facilities, including shipping coordination and customs clearance. Handled accounts of Germany and Eastern Europe. Responsibilities included:- Customer interface and communication- Customers portfolio maintenance- Orders execution and follow up- Invoicing and documentation- Production and logistics coordination till order fulfillment- Handled all import related matters for specific products procured internally from USA and Russia facilities, including shipping coordination and customs clearance.



Owens Corning Fiberglass

• United States
• Airlines and Aviation
• 1 - 100 Employee

• Customer Service Specialist

  • Dec 2009 - Oct 2011

  Handled accounts of Germany and Eastern Europe. Responsibilities included:- Customer interface and communication- Customers portfolio maintenance- Orders execution and follow up- Invoicing and documentation- Production and logistics coordination till order fulfillment Handled accounts of Germany and Eastern Europe. Responsibilities included:- Customer interface and communication- Customers portfolio maintenance- Orders execution and follow up- Invoicing and documentation- Production and logistics coordination till order fulfillment



Gefinco Ltd.

• Foreign Development Office Manager

  • Jun 2009 - Oct 2009

  Worked with a focus on business development of overseas accounts for typical Sicilian food products. The markets of focus were New Zealand and Australia to bring in business partners prospects like food importers, restaurants, supermarket chains etc. Worked with a focus on business development of overseas accounts for typical Sicilian food products. The markets of focus were New Zealand and Australia to bring in business partners prospects like food importers, restaurants, supermarket chains etc.



Subway

• Assistant Operations Manager

  • Feb 2009 - May 2009

  Worked at the Subway local office overseeing the operations of 2 stores. Duties included:- Sales follow up with stores- Preparing weekly sales and inventory reports- Resolving staff issues and concerns- Handling communication with Subway HQ- Customers complaint handling Worked at the Subway local office overseeing the operations of 2 stores. Duties included:- Sales follow up with stores- Preparing weekly sales and inventory reports- Resolving staff issues and concerns- Handling communication with Subway HQ- Customers complaint handling



Maidstone Golf Club

• Assistant manager

  • Jun 2006 - Oct 2006

  Organising events, coordinating and maintaining relationship and contact with suppliers, as well as following up on clients satisfaction levels with services provided. Organising events, coordinating and maintaining relationship and contact with suppliers, as well as following up on clients satisfaction levels with services provided.