Experience

Spafax

• Entertainment Providers
• 100 - 200 Employee

• Content Programming Coordinator

  • Feb 2022 - Present

  ● Assisted with data analysis, content review and editorial selection. ● Provided support to the Account Manager and operations team for accurate and on-time delivery of content ● Work in close collaboration with key cross-function departments including Sales, Marketing and Operations ● Evaluate success metrics and drive campaign performance using data ● Ensured content scheduled is accurately presented in relevant edit run sheets for the technical services team and associated document ● Supported competitive benchmarking and data usage analysis for Qatar Airways, in conjunction with the Account Director and Programming Managers. ● Liaised with the content Library team to ensure that content is screened technically and entered into the Content Library correctly for scheduling and programming. ● Established the selection, compliance and editing requirements of Hollywood Movies, TV and World content for the onboard systems, according to editorial guidelines and standard



The Tavistock and Portman NHS Foundation Trust

• United Kingdom
• Mental Health Care
• 300 - 400 Employee

• Clinical Administrator

  • Mar 2020 - Feb 2022

  ● Provide admin support as required to support the management of Medical Records by data protection policies, incorporating efficient filing processes, access to records and adherence to audit requirements ● Responsibility for ensuring that the administrative processes for providing consultants and staff with all relevant clinical correspondence and diagnostic results are delivered effectively and promptly ● Organising appointments and diary management daily ● Maintained confidentiality and compliance standards for optimised patient care ● Be the first point of contact within the single point of access for various enquiries or referrals ● To carry out general office duties including filing, dealing with telephone and email enquiries ● To maintain a comprehensive knowledge and understanding of the services provided by the hospital and be able to liaise with consultants, finance, clinical, teams, secretaries and hospital teams as required



Care UK

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Health Advisor

  • Apr 2019 - Feb 2020

  ● Crucial first point of contact for people experiencing illness and seeking NHS help ● Handling calls from patients and healthcare professionals ● Assessed patient illness and symptoms to determine the best level of care ● Work quickly and accurately under pressure ● Be committed to excellence for all patients ● Caring and understanding ● Good communication skills ● Commitment to Quality ● Crucial first point of contact for people experiencing illness and seeking NHS help ● Handling calls from patients and healthcare professionals ● Assessed patient illness and symptoms to determine the best level of care ● Work quickly and accurately under pressure ● Be committed to excellence for all patients ● Caring and understanding ● Good communication skills ● Commitment to Quality



Homerton Healthcare NHS Foundation Trust

• Hospitals and Health Care
• 700 & Above Employee

• Office Administrator

  • Nov 2017 - Dec 2018

  ● Contribute to the smooth running of the patient administrative process throughout the patient journey. Ensure all processes are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff. All patient queries are dealt with efficiently and professionally. ● First point of contact for all persons attending the hospital, including patients, staff, visitors, Consultants, contractors ● Day-to-day management of the referrals from the Referral Management Centre, including triage and adherence