Andrea Smith
Volunteer Project Manager at Forever Balboa Park- Claim this Profile
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Bio
Experience
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Forever Balboa Park
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United States
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Non-profit Organizations
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1 - 100 Employee
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Volunteer Project Manager
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Jul 2021 - Present
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San Diego Zoo Safari Park
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United States
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Zoos and Botanical Gardens
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1 - 100 Employee
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Walking Tour Guide
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Mar 2021 - Jun 2021
-Provide quality interpretation about animals at the Safari Park -Work as a team member that facilitates the successful running of the Roar and Snore Program -Ensures visitors are following all safety measures -Provide great customers service to all visitors -Direct visitors through the park -Provide quality interpretation about animals at the Safari Park -Work as a team member that facilitates the successful running of the Roar and Snore Program -Ensures visitors are following all safety measures -Provide great customers service to all visitors -Direct visitors through the park
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Ocean Institute
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United States
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Museums, Historical Sites, and Zoos
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1 - 100 Employee
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Volunteer and Weekend Manager
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Feb 2016 - Jun 2021
-Managed 300+ regular volunteers and 1000+ temporary volunteers, including but not limited too – recruitment, training, appreciation, scheduling, communications, and statistics -Restructured the volunteer program to make it more efficient for all involved -Managed entire facility on weekends -Assisted in planning and implementing new Public Programming and Volunteer Crew including planning major events such as Family Movie Night and The Tallships Festival -Presented at CAM's annual conference about creating and maintaining a successful youth volunteer program -Guest Speaker for Kanu Hawaii Volunteer Coordinator as an expert on volunteer recruitment and retention Show less
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The History Museum of Hood River County
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United States
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Museums, Historical Sites, and Zoos
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1 - 100 Employee
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Education and Volunteer Coordinator
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Aug 2014 - Feb 2016
Featured in an Edutopia project pertaining to place based learning https://www.edutopia.org/practice/community-partners-making-student-learning-relevant -Recruit, interview, train, and schedule volunteer staff of 90 -Host volunteer appreciation events -Create an original volunteer incentive program -Create and execute a volunteer survey to evaluate the level of satisfaction among volunteers -Resolve any issues the volunteer staff may have -Wrote volunteer E-Newsletter monthly -Tracked volunteer hours in Microsoft Excel -Created, developed, and executed original educational programming including Munchkins @ the Museum, Recycled Day Camp, and DIY Night -Updated educational activities and interactives within the museums every 2 months -Ran all social media for the museum -Wrote all press releases -Designed flyers, posters, and handouts -Wrote monthly reports to the Heritage Council documenting my progress Show less
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Arizona Science Center
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United States
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Museums, Historical Sites, and Zoos
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1 - 100 Employee
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Membership Staff
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Mar 2012 - Aug 2014
I began in guest sales and services and have since moved to the membership team. I compile and organize data from over 16,000 member households. I create membership packets, renewal notices, and sell membership on location. I also have experience with customer service, development, and social media in this position. -Train staff and volunteers on proper procedures I began in guest sales and services and have since moved to the membership team. I compile and organize data from over 16,000 member households. I create membership packets, renewal notices, and sell membership on location. I also have experience with customer service, development, and social media in this position. -Train staff and volunteers on proper procedures
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MIM, Musical Instrument Museum
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United States
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Museums, Historical Sites, and Zoos
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1 - 100 Employee
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Education Intern
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May 2013 - Dec 2013
-Assisted the Education staff with any and all needs -Worked closely with many other departments including but not limited to Public Programs, Volunteer Department, IT, Curatorial, Marketing, and Security. -Created and carried out original educational programming -Worked with the Recycled Orchestra and Landfill Harmonic Documentary Crew in educational programming -Ran Volgistics (volunteer organizational program) -Assisted the Education staff with any and all needs -Worked closely with many other departments including but not limited to Public Programs, Volunteer Department, IT, Curatorial, Marketing, and Security. -Created and carried out original educational programming -Worked with the Recycled Orchestra and Landfill Harmonic Documentary Crew in educational programming -Ran Volgistics (volunteer organizational program)
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GLEN CANYON NATURAL HISTORY ASSOCIATION
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United States
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Museums, Historical Sites, and Zoos
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1 - 100 Employee
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Information Specialist I
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Oct 2011 - Apr 2012
-Assisted visitors in finding proper resources within the book store -Provided direction to visitors -Inventory -Daily opening and closing procedures -Cashier responsibilities -Daily housekeeping -Assisted in hosting special events such as guest speakers, author signings, and annual meetings -Assisted visitors in finding proper resources within the book store -Provided direction to visitors -Inventory -Daily opening and closing procedures -Cashier responsibilities -Daily housekeeping -Assisted in hosting special events such as guest speakers, author signings, and annual meetings
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National Park Service
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United States
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Government Administration
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700 & Above Employee
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Interpretive Park Ranger
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Apr 2010 - Oct 2011
I was a seasonal interpretive park ranger for the national park service for two seasons. I researched, developed, and presented original programs on various subject including archaeology, biology, and safety. This position included staffing an information desk, guiding hikers, and various administrative duties.
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Interdiction Park Ranger
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Aug 2008 - Apr 2010
I informed the visitors about aquatic invasive species on a daily basis. Boat inspection, decontamination, and quarantine was a routine part of this position.
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Education
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Arizona State University
Master of Arts (M.A.), Museum Studies -
Northern Arizona University
Bachelor of Arts (B.A.), Anthropology and Biology