Andrea Smith

Volunteer Project Manager at Forever Balboa Park
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Capistrano Beach, California, United States, US

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
You need to have a working account to view this content.

Experience

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Volunteer Project Manager
      • Jul 2021 - Present

    • United States
    • Zoos and Botanical Gardens
    • 1 - 100 Employee
    • Walking Tour Guide
      • Mar 2021 - Jun 2021

      -Provide quality interpretation about animals at the Safari Park -Work as a team member that facilitates the successful running of the Roar and Snore Program -Ensures visitors are following all safety measures -Provide great customers service to all visitors -Direct visitors through the park -Provide quality interpretation about animals at the Safari Park -Work as a team member that facilitates the successful running of the Roar and Snore Program -Ensures visitors are following all safety measures -Provide great customers service to all visitors -Direct visitors through the park

    • United States
    • Museums, Historical Sites, and Zoos
    • 1 - 100 Employee
    • Volunteer and Weekend Manager
      • Feb 2016 - Jun 2021

      -Managed 300+ regular volunteers and 1000+ temporary volunteers, including but not limited too – recruitment, training, appreciation, scheduling, communications, and statistics -Restructured the volunteer program to make it more efficient for all involved -Managed entire facility on weekends -Assisted in planning and implementing new Public Programming and Volunteer Crew including planning major events such as Family Movie Night and The Tallships Festival -Presented at CAM's annual conference about creating and maintaining a successful youth volunteer program -Guest Speaker for Kanu Hawaii Volunteer Coordinator as an expert on volunteer recruitment and retention Show less

    • United States
    • Museums, Historical Sites, and Zoos
    • 1 - 100 Employee
    • Education and Volunteer Coordinator
      • Aug 2014 - Feb 2016

       Featured in an Edutopia project pertaining to place based learning https://www.edutopia.org/practice/community-partners-making-student-learning-relevant -Recruit, interview, train, and schedule volunteer staff of 90 -Host volunteer appreciation events -Create an original volunteer incentive program -Create and execute a volunteer survey to evaluate the level of satisfaction among volunteers -Resolve any issues the volunteer staff may have -Wrote volunteer E-Newsletter monthly -Tracked volunteer hours in Microsoft Excel -Created, developed, and executed original educational programming including Munchkins @ the Museum, Recycled Day Camp, and DIY Night -Updated educational activities and interactives within the museums every 2 months -Ran all social media for the museum -Wrote all press releases -Designed flyers, posters, and handouts -Wrote monthly reports to the Heritage Council documenting my progress Show less

    • United States
    • Museums, Historical Sites, and Zoos
    • 1 - 100 Employee
    • Membership Staff
      • Mar 2012 - Aug 2014

      I began in guest sales and services and have since moved to the membership team. I compile and organize data from over 16,000 member households. I create membership packets, renewal notices, and sell membership on location. I also have experience with customer service, development, and social media in this position. -Train staff and volunteers on proper procedures I began in guest sales and services and have since moved to the membership team. I compile and organize data from over 16,000 member households. I create membership packets, renewal notices, and sell membership on location. I also have experience with customer service, development, and social media in this position. -Train staff and volunteers on proper procedures

    • United States
    • Museums, Historical Sites, and Zoos
    • 1 - 100 Employee
    • Education Intern
      • May 2013 - Dec 2013

      -Assisted the Education staff with any and all needs -Worked closely with many other departments including but not limited to Public Programs, Volunteer Department, IT, Curatorial, Marketing, and Security. -Created and carried out original educational programming -Worked with the Recycled Orchestra and Landfill Harmonic Documentary Crew in educational programming -Ran Volgistics (volunteer organizational program) -Assisted the Education staff with any and all needs -Worked closely with many other departments including but not limited to Public Programs, Volunteer Department, IT, Curatorial, Marketing, and Security. -Created and carried out original educational programming -Worked with the Recycled Orchestra and Landfill Harmonic Documentary Crew in educational programming -Ran Volgistics (volunteer organizational program)

    • United States
    • Museums, Historical Sites, and Zoos
    • 1 - 100 Employee
    • Information Specialist I
      • Oct 2011 - Apr 2012

      -Assisted visitors in finding proper resources within the book store -Provided direction to visitors -Inventory -Daily opening and closing procedures -Cashier responsibilities -Daily housekeeping -Assisted in hosting special events such as guest speakers, author signings, and annual meetings -Assisted visitors in finding proper resources within the book store -Provided direction to visitors -Inventory -Daily opening and closing procedures -Cashier responsibilities -Daily housekeeping -Assisted in hosting special events such as guest speakers, author signings, and annual meetings

    • United States
    • Government Administration
    • 700 & Above Employee
    • Interpretive Park Ranger
      • Apr 2010 - Oct 2011

      I was a seasonal interpretive park ranger for the national park service for two seasons. I researched, developed, and presented original programs on various subject including archaeology, biology, and safety. This position included staffing an information desk, guiding hikers, and various administrative duties.

    • Interdiction Park Ranger
      • Aug 2008 - Apr 2010

      I informed the visitors about aquatic invasive species on a daily basis. Boat inspection, decontamination, and quarantine was a routine part of this position.

Education

  • Arizona State University
    Master of Arts (M.A.), Museum Studies
    2012 - 2014
  • Northern Arizona University
    Bachelor of Arts (B.A.), Anthropology and Biology
    2004 - 2008

Community

You need to have a working account to view this content. Click here to join now