Experience

Altice Media Solutions

• United States
• Broadcast Media Production and Distribution
• 1 - 100 Employee

• Traffic Coordinator III

  • Aug 2017 - Present

  Work with local and interconnect Account Executives providing customer service and maintaining accuracy on all accounts while delivering solutions as problems arise within assigned accounts. Return phone calls and emails within 3 hours, Maintain account accuracy for all assigned account executives, Maintain unplaced spots by dropping or moving as necessary by close of business daily, Maintain future oversell by dropping unplaced spots 4 weeks in the future, Assist in the distribution of work. Provide team updates as necessary. Facilitate the lead team meeting when required. Assist management with issues, mentoring, and evaluating tem members including completing monthly assessment for assigned team members. Provide One on One training with new hires. Work with management to provide accuracy on assigned political accounts. Keep informed on sports and special programming working with the inventory on inventory type and informing sales of upcoming noteworthy programming. Show less



Comcast Spotlight

• United States
• Advertising Services
• 700 & Above Employee

• Account Manager

  • Jan 2011 - Aug 2017

  Work very closely with internal and external customers to build professional relationships. Process sales orders, process make goods, assign copy to contracts that are pending. Contact clients on the account executives behalf. Direct contact between the Account Executive and the Clients. Work closely with the Account Executives to insure the client’s needs are being met at all times. Work close with vendors that come to the office. Work with billing and finance closely. Pull reports when needed and enter contracts into the traffic and billing system daily. Research and assess dropped revenue for patterns and partner with operations and sales to determine solutions to save revenue and maintain a 98% run rate for all Account Executives Show less



KAZH TV 57

• Traffic Manager

  • Sep 1999 - Jan 2011

  Coach direct reports through viable career development and professional development plan through the use of monthly connection meetings and goal setting. Foster collaboration among team members to reach those goals. Listen effectively and coach direct reports on owning their expectations and all business standards. Analyze workload for each direct report and evaluate their accountability of the expectations. Offer direction and guidance to individuals and teams. Evaluate and provide feedback on performance in an effort to refine individual skill sets. Coordinate training and evaluate the new hires need for additional training if necessary. Research and assess dropped revenue for patterns and partner with operations or sales to determine solutions to save revenue and maintain a 98% run rate for all DMA’s. Review inventory and partner with sales to determine solutions. Manage spots tracking and assess oversells notifying sales and providing available inventory or solutions. Develop, implement, evaluate, and facilitate operational workflows and standards on a daily basis. Seek feedback from high level specialists. Coach high level specialist on facilitating training sessions on new workflows, processes and procedures. Coach and facilitate the delivery of new/revised workflows to the team. Show less