Andrea Moroni
Team Coordinator - Customized Service Desk at Orange Business Services- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Germany, DE
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Experience
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Orange Business Services
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France
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IT Services and IT Consulting
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700 & Above Employee
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Team Coordinator - Customized Service Desk
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Apr 2018 - Present
Team Coordinator Coordinating a Customized Service Desk providing the first level IT technical supportfor several services like , Cloud, Voice, Network, Satellite Connection, Switch, CUCM and managing second and third level support based on ITIL patterns .
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Incident Specialist
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Apr 2008 - Dec 2018
Agent in Customized Service Desk Providing the first level IT technical support for dedicated Customer with several services like , Cloud, Voice, Network, Satellite Connection, Switch, CUCM
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Community
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