Andrea Mohan

Account Manager at Infinity Employment Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Toronto Area, Canada, CA
Languages
  • English Full professional proficiency

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Credentials

  • Smart Serve
    Smart Serve Ontario
    Aug, 2020
    - Nov, 2024
  • First Aid and CPR HCP
    Lifesaver 101
    Sep, 2016
    - Nov, 2024

Experience

  • Infinity Employment Inc.
    • Canada
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Account Manager
      • Sep 2019 - Present

      •Act as the first point of contact for all Human Resources related issues including, but not limited to, policies and procedures, attendance management, employee relations and production related labour management.•Execute employee engagement and communication strategy for all tiers across the factory.•Support HR manager, Generalist and Front-Line Leaders with employee relations issues, thorough understanding of collective agreement, OHSA, and ESA.•Provide details to interact recruiting team the best placement by receiving job description to ensure the success of each project• Regularly check with current customers and maintain continuous communication, confirming their needs are met

  • Spartan Employment Services Inc
    • Canada
    • Human Resources
    • 1 - 100 Employee
    • Client Relations Manager
      • Jun 2015 - Sep 2019

      •Maintain a regular routine of soliciting new business through cold calling, flyers, letters and canvassing local area.•Provide details to interact recruiting team the best placement by receiving job description to ensure the success of each project• Regularly check with current customers and maintain a continuous communication, confirming their needs are met•Develop weekly recruiting reports •Maintain a regular routine of soliciting new business through cold calling, flyers, letters and canvassing local area.•Provide details to interact recruiting team the best placement by receiving job description to ensure the success of each project• Regularly check with current customers and maintain a continuous communication, confirming their needs are met•Develop weekly recruiting reports

  • CIBC
    • Canada
    • Banking
    • 700 & Above Employee
    • Sales and Service Representative
      • Jan 2015 - Jun 2015

      •Provide an exceptional experience for new and existing clients by identifying their needs through the utilization of CIBC Financial tools •Demonstrate a strong code of ethics while adhering to and protecting client privacy•Required to meet weekly sales, service and referral targets for personal and small business clients•Accountable for accurately capturing and validating clients’ personal and financial information, ensuringall documentation is completed in accordance with CIBC policies and procedures

  • Rogers Communications
    • Canada
    • Telecommunications
    • 700 & Above Employee
    • Customer Service Representative
      • Jul 2013 - Oct 2014

      •Connect and build rapport with a variety of customers by actively listening to our customers, asking the right questions and offering solutions (products and services) which cater to customer needs •Deliver reliable solutions to our customers with a sense of urgency and sound judgment •Drive the sale of Rogers products and services by consistently meeting/exceeding individual sales targets •Ability to upsell and cross sell products and services to customers based on their needs •Complete accurate transactions in a timely manner

Education

  • Seneca College of Applied Arts and Technology
    Practical Nursing
    2014 - 2019
  • Humber College
    Business Administration and Management, General
    2012 - 2014

Community

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