Graduate Secretary

• Dec 2022 - Present

Office Manager

• Apr 2018 - Dec 2022

Responsible for maintenance, mailing, shipping, supplies, equipment, bills, and errands. Organize and schedule meetings and appointments. Organize office operations and procedures. Manage price negotiations with office vendors, service providers, and customers. Provide general support to visitors. Responsible for managing office services by ensuring office operations and procedures are organized, correspondence and filing systems are designed, supply requisitions are reviewed and approved, and clerical functions are properly assigned and monitored. Ensure office efficiency is maintained by planning and executing equipment procurement, layouts, and office systems. Responsible for developing and implementing office policies by setting up procedures and standards to guide the operation of the office. Ensure that results are measured against standards while making necessary changes along the way. Assign and monitor clerical, administrative, and secretarial responsibilities and tasks among office staff. Determine current trends and provide a review to management to act on. Responsible for providing orientation and training to new employees. Ensure the top performance of office staff by providing them with adequate coaching and guidance. Remain updated on technical and professional knowledge by attending educational workshops, joining professional associations, building networks with fellow professionals, and reviewing industry publications. Responsible for ensuring office financial objectives are met by preparing the annual budget for the office, planning the expenditures, analyzing variances, and carrying out necessary corrections that may arise. Responsible for developing standards and promoting activities that enhance operational procedures Ensure the security, integrity, and confidentiality of data. Handle customer inquiries and complaints. Show less