Experience

Diamond Residential Mortgage Corporation

• Financial Services
• 100 - 200 Employee

• Pricing Desk Administrator

  • Jun 2023 - Present

  • Use knowledge and experience to maximize profitability of each loan by being responsive to an ever-changing, unpredictable set of circumstances. • Review and confirm all lock requests within posted time frame in efficient and accurate manner. • Generate daily rate sheets with pricing model and margins provided by management. • Modify and extend mortgage commitments; as well as verify pricing on all lock requests and confirmations. • Commit loans with third party investors via internet, phone or email prior to daily investor deadlines. • Watch the bond market and generate updated rate sheets as needed. • Act as primary contact for mandatory pricing and assist inbound callers with pricing registration questions and procedures. • Provide price quotes for rates not published on rate sheets, resolving price discrepancies at the time of the lock and again at time of loan purchase. Show less



Old National Bank

• United States
• Banking
• 700 & Above Employee

• Mortgage Operations - Investor Delivery

  • Mar 2021 - Aug 2022

  • Audited all closed file documentation, reviewed funding with Bank and investor. • Prepared and deliveried electronic files via data delivery; meeting investor specifics. • Prepared final QC audit to ensure compliance with all Bank, regulatory and investor requirements. • Requested and reviewed funding requirements and purchase reconciliations. • Prepared DMI report releasing mortgage files to servicer. • Transfered MERS and issued Notice of Service Transfer. • Reviewed daily purchase reports and initiated wires. Show less



Libertyville Bank and Trust

• United States
• Financial Services
• 1 - 100 Employee

• Branch Manager VP - Branch Operations

  • Apr 2019 - Mar 2021

  • Oversaw branch operations, including hiring, training, scheduling, and facility management. • Managed the sales performance of the banking center staff by conducting coaching sessions, overseeing staff development, and addressing employee performance issues as needed. • Oversaw customer interactions with staff; and resolved customer issues. • Established and enhanced the bank's presence in the local community by participating in networking events and initiating efforts to drive branch sales. Show less



Huntington National Bank

• United States
• Banking
• 700 & Above Employee

• Branch Operations Service Manager

  • Jan 2018 - Apr 2019

  • Motivated, coached and developed colleagues while employing a disciplined performance management process. • Maintained and assured adherence to all operational, security, risk and regulatory policies and procedures. • Ensured the branch delivered superior customer service in all aspects of operational activities, by proactively managing the branch workflow and staff. • Oversaw customer interactions with staff; resolving customer issues. • Found and selected top talent for the branch that were well suited for Huntington's culture Show less



Credit Union 1

• United States
• Financial Services
• 200 - 300 Employee

• Branch Manager - Loan Officer

  • Sep 2012 - Dec 2017

  • Examined, developed and coordinated branch staff for an efficient, productive operation. • Established and maintained ongoing training implementing a sales culture. • Reviewed staff development and prepared annual evaluations. • Coaching and mentoring of staff. • Performed processing, underwriting, document preparation, closing and funding of all consumer loans. • Processed 1st mortgage refinances. • Auditing of loan files and appropriate follow up. • Monitored and maintained branch security; providing security training to staff. • Provided oversight of all office building/property and equipment maintenance. • Vendor contact for maintenance bids and handling of all branch contracts. • Actively worked to meet Credit Union 1 and branch goals. • Daily balancing of vault and branch as a whole. • Ran a teller drawer as needed. • ADP experience. NMLS registered. Show less



Great Lakes Credit Union

• United States
• Banking
• 100 - 200 Employee

• Special Accounts Advisor, Financial Service Advisor, Funder/Processor - *Multiple Positions

  • Jun 2009 - Sep 2012

  Special Accounts Advisor • Oversaw all Special and deceased accounts for entire credit union. • Processed all social security and pension reclamations. • Offered guidance with IRA's, Trusts, Custodial and all other special accounts, such as Health Savings, Education Savings, etc. • Verified and maintained the accuracy of all IRA documents/records for entire credit union. • Verified accuracy of imported IRA accounts received during acquisitions. • Completed monthly reports for IRA RMD's. • Year end and other reporting to the Federal government (1099R, 5498, etc.). • Trained other staff in special accounts, procedures and IRA’s. • NMLS registered. Financial Service Advisor • Met with members or prospects identifying needs and referred appropriate products/services to achieve their financial objectives. • Performed loan interviews, processed, closed and funded loan applications. • Established new relationships, cross selling additional products/services. • Maintained or exceeded established sales and service goals. Funder/Processor • Balanced and disbursed funds held in escrow while ensuring loan closed according to guidelines. • Recorded deeds, mortgages, and other transfer instruments. • Evaluated escrow files to ensure all documents properly executed. • Processed Home Equities when funding responsibilities were completed. Show less



Marathon Title

• Greater Chicago Area

• Escrow Closer/Funder

  • Mar 2007 - Nov 2008

  • Prepared HUDs, as well as other closing documents. • Balanced and disbursed funds held in escrow, while ensuring loans closed according to specific bank guidelines. • Recorded deeds, mortgages, and other transfer instruments incident to the transaction. • Evaluated escrow files to ensure all required documents were present and properly executed. • Worked with lenders to ensure turn times were met in return of closing packages. • Post closing functions as well. • Prepared HUDs, as well as other closing documents. • Balanced and disbursed funds held in escrow, while ensuring loans closed according to specific bank guidelines. • Recorded deeds, mortgages, and other transfer instruments incident to the transaction. • Evaluated escrow files to ensure all required documents were present and properly executed. • Worked with lenders to ensure turn times were met in return of closing packages. • Post closing functions as well.



NTSCU

• Greater Chicago Area

• Loan Officer/Asst. to VP of Lending

  • Feb 2005 - Feb 2007

  • Assisted VP of Lending with all aspects of loan dept. • Worked up monthly reports for board meetings, etc. • Responsible for the accurate maintenance and balancing of all 1st mortgage GL's. • Performed processing, underwriting, document preparation, closing and funding of all types of consumer loans and home equity products. • Assisted VP of Lending with all aspects of loan dept. • Worked up monthly reports for board meetings, etc. • Responsible for the accurate maintenance and balancing of all 1st mortgage GL's. • Performed processing, underwriting, document preparation, closing and funding of all types of consumer loans and home equity products.



Washington Mutual

• Greater Chicago Area

• Loan Coordinator, Loan Specialist, Investor Reporting Analyst - *Multiple Positions

  • Jul 2001 - Nov 2004

  Loan Coordinator • Performed underwriting, signed off on loan conditions. • Calculated income, funds to close and other assets and liabilities. • Reviewed and verified credit report identifying potential fraudulent information. • Ordered title, flood and appraisals. • Cleared and conveyed title, accurately documenting file, reviewed final conditions for compliance. Loan Specialist II • Setup GNMA pools. • Prepared files for resale on the secondary market. Investor Reporting Analyst • Responsible for accurately analyzing data reported and remitted on the mortgage servicing loan portfolio for investors. • Reviewed and confirmed loan sales to investors were setup correctly. • Analyzed and resolved discrepancies between investors and internal reports in a timely manner. • Maintained control and updated the various systems for investor changes. • Monthly reconciliations. Show less



ALEC

• United States
• Financial Services
• 1 - 100 Employee

• Branch Manager, Share Draft Coordinator, New Account Rep, Teller Supervisor - *Multiple Positons

  • Nov 1997 - Jul 2001

  Branch Manager • Evaluated and prepared performance reviews for all staff. • Cross trained staff for efficient operation and future promotions. • Completed all End of Month Reports. • Audited teller drawers, vault and all negotiable items. • Ordered, accepted and verified currency, in addition to all negotiable items. • End of day branch balancing. • Established new relationships, processed consumer loans, prepared closing documents and funding. • Maintained, balanced and corrected issues daily for the ATM. Share Draft Coordinator • Processed all share drafts for the credit union. • Assisted members via phone with transactions, questions, etc. • Corrected any clearing differences. • Monitored negative accounts, correcting negative balance or initiated letter of intent to close. • Cross trained for the ATM Coordinator’s position. New Accounts Representative • Established new relationships, cross selling of products and services. • Assisted Branch Manager in End of Month Reports. • Assisted teller line when needed. • Maintained file of nominated members. • Also was appointed to the Y2K committee for testing of all systems; preparing the credit union for the year 2000. Show less