Andrea Lane

Corporate Services - Municipal Government - Customer Service Manager at The Corporation of the City of Sarnia
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Contact Information
us****@****om
(386) 825-5501
Location
Sarnia, Ontario, Canada, CA
Skills

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Bio

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Credentials

  • Foundations in Client & Customer Service
    Sault College Corporate Training Institute
    Nov, 2021
    - Nov, 2024
  • Foundations in Client & Customer Service
    Sault College Corporate Training Institute
    Nov, 2021
    - Nov, 2024

Experience

  • The Corporation of the City of Sarnia
    • Canada
    • Government Administration
    • 1 - 100 Employee
    • Corporate Services - Municipal Government - Customer Service Manager
      • Jan 2013 - Present

      Corporate Customer Service Manager Traditional & Crisis Communications Employee Engagement Policy Development Contact Centre Report Writing Budgeting Recruitment & Performance Reviews Municipal Administration Program / System Implementation Strategic thinking RFP’s & Contracts Lottery Licensing Teamwork & Collaboration Staff Training creation and implementation Municipal Policy & Governance Corporate Communication Strategic Initiatives & Engagement Social Media Business Licensing Property Tax Systems Telecommunications Service Delivery & Improvements Cash Management Merchant Services Donations Project Management Website Development Software Training & Implementation Commissioner of Oath Civil Marriage Ceremony Officiant https://theobserver.ca/news/local-news/online-dog-licensing-introduced-in-sarnia https://sarnia.civicweb.net/FileStorage/884C303EE76647CAB20A31BCD2B51C79-21-01-21%20-%20Non%20Agenda%20-2020%20Social%20Media%20Year-End%20.pdf https://theobserver.ca/news/interpretation-service-added-at-city-hall Show less

  • OLG
    • Canada
    • Entertainment Providers
    • 700 & Above Employee
    • Customer Relations
      • May 2007 - Apr 2012

  • OLG
    • Canada
    • Entertainment Providers
    • 700 & Above Employee
    • Marketing Department
      • 2003 - 2007

Education

  • Western University
    Project Management
    2020 - 2020
  • Lambton College
    Business Administration, Marketing-Honours
    2001 - 2005

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