Experience

Foreign and Commonwealth Office

• United Kingdom
• Government Administration
• 700 & Above Employee

• Communication Professional

  • Jul 2019 - Present

• Special Correspondent

  • Sep 2018 - Jul 2019

  • Supporting the mission to deliver a world-class customer service• Registering customers requests promptly within the set time frames• Identifying safeguarding issues in order to sort or report them accordingly to ensure that all data are protected.• Securely handling customers supporting documentation and retaining appropriate data as per regulations. • Taking actions and assisting between the Visa Application Centres and the Home Office in accordance with agreed network targets of 98% accuracy.• Maintaining a high level of compliance by ensuring that the information on visa applications is accurate and kept confidential at all times, in adherence with the Immigration and National Act.• Conducting reference checks on suspect documents



African Child Trust (ACT)

• United Kingdom
• Civic and Social Organizations
• 1 - 100 Employee

• Project Management Intern

  • Jan 2016 - Sep 2018

  • Work on new innovative ways to diversify the type of fundraising activities African Child Trust part-take in, such as bag packing in a super market with the National Citizen Service project. • Part of a team that recently returned from East Africa (Zambia) for the audit of the current site and work with local team for areas of improvements in their day-to-day activities in the office.• Work as a part of team in charge of finding alternative source of solutions for the different on-going projects and contingencies.• Providing project support to development and project managers.• Supported as a key link between Project Managers and Internal / External Partners.• Managed projects and databases, including data input, file management and report generation



Currys PC World Business

• Administrative Assistant

  • Mar 2012 - Feb 2016

  • Handling day to day cash flow and paperwork, ensuring data collected are correct.• Supporting office teams in large monetary transactions, and relevant documentations• Writing and proof reading documents to ensure accurate details are passed on to correct parties• Ensuring the smooth running of the store’s operations• Processing returns and refunds accurately, as required with the company’s procedure