Experience

Central Susquehanna Opportunities, Inc.

• United States
• Non-profit Organization Management
• 1 - 100 Employee

• Housing Supervisor

  • Aug 2020 - Present

• Housing Coordinator

  • Mar 2018 - Present

• Employer Services Representative/Job Developer

  • Sep 2014 - Present

  Serves as the primary liaison with employers.• Establishes and develops working relationships with employers to develop the use of PA Careerlink© services.• Contacts businesses in person or via phone to inquire about hiring.• Analyzes and addresses labor market needs.• Helps coordinate job fairs and recruitment events.• Assists and instructs employers and customers on the use of the PA Careerlink© system.• Enters job orders per employer instructions into the Commonwealth Workforce Development System (CWDS).• Compiles weekly report of hire information for the CareerLink Operating Committee (CLOC).• Compiles monthly labor market report for the Direct Service Team meeting. • Meets with adult and youth customers to develop job leads and supervise structured job search activities.• Conducts daily group meetings with customers to review job search skills and job leads.• Assists in resume review with customers.• Enters case progress notes into the CWDS system for all job seekers to track their progress.• Participates in several committees at the PA Careerlink©, including secretary of the Business Services Team, member of the Direct Service Team and chairperson of the Health and Safety Committee.• Teaches a once a month job searching workshop entitled “How to Job Search with a Criminal Background”.• Covers a Job Connections workshop, which connects job seekers to job leads, employers and networking opportunities.• Keeps up to date in current workforce development by attending trainings, including: Business Services 101, Career Coaching, Breaking Barriers: From Incarceration to Employment, Working with Difficult Customers and other employer and job seeker related trainings. Show less

• Workforce Specialist

  • Nov 2013 - Sep 2014

  Expedited employment through job preparation, development, placement and retention services.Identified customer barriers and helped develop strategies to reach solutions.Documented customer services and program statuses in case notes and CWDS.Created and maintained a strong rapport with customers, County Assistance Offices and local businesses.Informed and connected job seekers with career opportunities.Facilitated workforce connections by connecting talent and opportunities.Taught self promotion techniques, employability/soft skills and career awareness.Assist with resume review with customers. Show less



NHS Human Services, Building Bridges Residential Program for Girls

• Program Director

  • Sep 2011 - Aug 2013

  • Managed the daily operational functions of a 36 bed program for adjudicated dependent and delinquent females• Directly supervised a small professional Management Team as well as 30 plus direct care line staff • Coordinated individual, group and emergency clinical services• Developed and reviewed individual treatment plans, monthly assessments, court reports, discharge summaries and BARJ reports• Directly supervised a small professional team of Case Managers

• Case Management Supervisor

  • Feb 2005 - Sep 2011

  • Coordinated individual, group and emergency clinical services• Developed and reviewed individual treatment plans, monthly assessments, court reports, discharge summaries and BARJ reports• Directly supervised a small professional team of Case Managers



NHS Human Services, Northwestern Academy

• Education Administrative Assistant

  • Nov 1999 - Feb 2005

  • Implemented and updated quarterly Title 1 itemized billing and invoices • General Office Duties to include filing, typing proposals and reports, as well as various computer work (Windows, MS Word, Excel, Access and Power Point Presentations) • Administered all inventory for the Education Department • Implemented and updated quarterly Title 1 itemized billing and invoices • General Office Duties to include filing, typing proposals and reports, as well as various computer work (Windows, MS Word, Excel, Access and Power Point Presentations) • Administered all inventory for the Education Department