Andrea Hall

Customer Support Representative at Qualia
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Austin, Texas, United States, US
Languages
  • English -

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Credentials

  • Qualia Certified User
    Qualia
    Jul, 2023
    - Nov, 2024

Experience

  • Qualia
    • United States
    • Software Development
    • 300 - 400 Employee
    • Customer Support Representative
      • Jul 2023 - Present

  • AiRCO Mechanical Ltd.
    • United States
    • Construction
    • 1 - 100 Employee
    • Lead Dispatcher
      • Mar 2020 - Jul 2023

      • Maintain customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. Answer customer telephone calls and emails promptly to avoid wait times. Consult with outside parties to resolve discrepancies and create effective solutions. Communicate with vendors regarding backorder availability, future inventory and special orders. Offer advice and assistance to customers, paying close attention to special needs or wants. • Maintain customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. Answer customer telephone calls and emails promptly to avoid wait times. Consult with outside parties to resolve discrepancies and create effective solutions. Communicate with vendors regarding backorder availability, future inventory and special orders. Offer advice and assistance to customers, paying close attention to special needs or wants.

Community

You need to have a working account to view this content. Click here to join now