Director of Sales and Operations

• May 2023 - Present

Human Resources Manager

• Apr 2021 - Jun 2023

Human Resources Manager

• Dec 2016 - Nov 2022

-Identify & assess human relations or work performance problems with staffing company & advise on remediation techniques including job skill training, personal intervention & productivity seminars. -Plan, organize & develop strategies for increasing work performance & improving human relations based on the needs of employees & budgetary constraints Ensure proper on boarding of employee documents to software and train on implementation. Coordinate with management to ensure that… Show more -Identify & assess human relations or work performance problems with staffing company & advise on remediation techniques including job skill training, personal intervention & productivity seminars. -Plan, organize & develop strategies for increasing work performance & improving human relations based on the needs of employees & budgetary constraints Ensure proper on boarding of employee documents to software and train on implementation. Coordinate with management to ensure that human resources strategies are well implemented and modify the strategies as needed. -Develop & conduct training programs for supervisors in interpersonal skills including conflict resolution, group interaction & effective communication. -Read publications, attend seminars & consult with management personnel in order to stay current in human resources techniques. -Evaluate the effectiveness of human resources programs including management training. Consult contracts as well as maintain communication with client facility to ensure proper clearances and compliance. -Provide daily and weekly reports to CEO Participate in regular recruitment activities such as: seeking candidates for positions throughout the nation using online means; developing job descriptions; scheduling/conducting candidate screenings and interviews. Show less -Identify & assess human relations or work performance problems with staffing company & advise on remediation techniques including job skill training, personal intervention & productivity seminars. -Plan, organize & develop strategies for increasing work performance & improving human relations based on the needs of employees & budgetary constraints Ensure proper on boarding of employee documents to software and train on implementation. Coordinate with management to ensure that… Show more -Identify & assess human relations or work performance problems with staffing company & advise on remediation techniques including job skill training, personal intervention & productivity seminars. -Plan, organize & develop strategies for increasing work performance & improving human relations based on the needs of employees & budgetary constraints Ensure proper on boarding of employee documents to software and train on implementation. Coordinate with management to ensure that human resources strategies are well implemented and modify the strategies as needed. -Develop & conduct training programs for supervisors in interpersonal skills including conflict resolution, group interaction & effective communication. -Read publications, attend seminars & consult with management personnel in order to stay current in human resources techniques. -Evaluate the effectiveness of human resources programs including management training. Consult contracts as well as maintain communication with client facility to ensure proper clearances and compliance. -Provide daily and weekly reports to CEO Participate in regular recruitment activities such as: seeking candidates for positions throughout the nation using online means; developing job descriptions; scheduling/conducting candidate screenings and interviews. Show less

Assistant Manager Sales Marketing

• Sep 2014 - Jan 2017

Manage and supervise in all daily sales and administration tasks. Strategic planning and development of all current and new product content to major supporting network channels. Planning and curation of sales events and promotions to increase sales, maximize revenue. Monitoring and analyzing sales and product trends. Manage customer relationships by ensuring optimal product and brand image Manage and supervise in all daily sales and administration tasks. Strategic planning and development of all current and new product content to major supporting network channels. Planning and curation of sales events and promotions to increase sales, maximize revenue. Monitoring and analyzing sales and product trends. Manage customer relationships by ensuring optimal product and brand image

Customer Service Sales Representative

• Mar 2013 - Sep 2014

Assist in all customer service issues and inquiry. Handle all freight claims processing, including processing, filing, and resolution. Create sales orders and invoices using MAS. Evaluate employee self-evlauation survey and forms. Assist in hiring processes with creation of new hire assessment survey form. Create detailed product specification sheets for new online customer accounts. Assist in all customer service issues and inquiry. Handle all freight claims processing, including processing, filing, and resolution. Create sales orders and invoices using MAS. Evaluate employee self-evlauation survey and forms. Assist in hiring processes with creation of new hire assessment survey form. Create detailed product specification sheets for new online customer accounts.

Cook

• Sep 2010 - Mar 2013

Cashier

• Aug 2005 - Aug 2007