Experience

HOLY REDEEMER CHRISTIAN ACADEMY

• United States
• Religious Institutions
• 1 - 100 Employee

• Administrative Liaison

  • Jul 2018 - Present

  Assist school administrator and educators with planning and carrying out school-related programs and events. Manage on-site meeting logistics, including managing registration check in and working with internal/external customers and supplier partners.Working on pre and during event days to assist with ensuring events are setup and run smoothly alongside managing administration.Responsible for second interviews of new students, insuring they understand what was presented to them about the program curricula.Responsible for enrolling students, student schedules and helping them with the enrollment processSet appointments for the prospective students to visit the campus for information sessions and giving them tour of the school.Help students develop academic plan in accordance with their skills, talents and strengths. Communicate with teachers, parents and administrators on an ongoing basis about behavioral and academic problems. Ensure services follow nutritional, safety, sanitation and quality standards, state and federal regulatory requirements Oversee, plan and direct the nutrition services program, reports, and order processingCollaborations with other departments with direct compliance issues to appropriate existing channels for investigation and resolution Responds to alleged violations of rules, regulations, policies, procedures, and Standards of Conduct by evaluating or recommending the initiation of investigative procedures. Show less

• Office Manager

  • Aug 2015 - Present

  Training new Admissions Representatives in making calls, how to set up appointments, handling prospective student’s questions and understanding the school complianceResponsible for second interviews of new students, insuring they understand what was presented to them about the program curricula, class schedule.Responsible for enrolling students and helping them with the enrollment processSet appointments for the prospective students to visit the campus for information sessions and giving them tour of the school.Calling over prospective students dailyResponsible for meeting the enrollment interview to enrollment conversion rate, lead to contact conversion rate and appointment to interview conversion rate.Attending Jobs Fair, to market the school to the events, to recruit new students Show less



Virtuosity Unplugged LLC

• Chief Executive Officer

  • Jan 2018 - Present

  Virtual Assistant Virtual Assistant



Anthem Education Group

• United States
• Education Administration Programs
• 200 - 300 Employee

• Admissions Representative

  • 2012 - 2015

  Assisted senior admissions representatives to verify submitted documents with applications and contacted student when necessary Conducted one-to-one discussion with students and understood their inclination towards a course Compiled and recorded all enrollment data in a single file, and maintained it separately year wise for each different Explained course programs and facilities provided by the university to teachers, parents, and educators Succeeded in providing accurate recommendations to 200 + students for the last academic year Provided placement services to graduate students, and improved admission rate. Conducted acceptance interviews for first-year students Show less



Time Warner Cable

• Telecommunications
• 700 & Above Employee

• Retention Representative

  • Feb 2014 - May 2014

  Identified customer needs through various probing steps that led to issue resolution Provided customer with technical assistance Met and exceeded budgeted retention goals consistently, in a highly-competitive, commission driven environment. Displayed courtesy and strong interpersonal skills with all customer interactions. Developed more efficient filing systems and customer database protocols. Composed memos, presentations, spreadsheets, letters, calendars, charts, and graphs using Microsoft Office. Developed highly empathetic client relationships and earned reputation for exceeding retention goals. Show less