Andrea Galbiati
CRM Functional Manager at Atlantic Technologies- Claim this Profile
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Inglese -
Topline Score
Bio
Credentials
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Salesforce Certified Platform App Builder
SalesforceMar, 2018- Nov, 2024 -
Salesforce Accredited Sales Professional
SalesforceJan, 2018- Nov, 2024 -
Salesforce Certified Platform Developer I
SalesforceJul, 2017- Nov, 2024 -
Salesforce Certified Community Cloud Consultant
SalesforceApr, 2017- Nov, 2024 -
Salesforce.com Certified Service Cloud Consultant
SalesforceJan, 2015- Nov, 2024 -
Salesforce.com Certified Sales Cloud Consultant
salesforce.comJan, 2014- Nov, 2024 -
Salesforce.com Administrator Certification - ADM201
Salesforce.comSep, 2012- Nov, 2024 -
Salesforce.com Developer Certification - DEV401
salesforce.comMar, 2013- Nov, 2024
Experience
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Atlantic Technologies
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Italy
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IT Services and IT Consulting
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200 - 300 Employee
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CRM Functional Manager
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Jul 2017 - Present
- Coordinator of the Functional Team: responsible for the professional growth of the Business Analysts, Experienced Business Analysts, Senior Business Analysts and Solution Engineers in the CRM Team- Responsible of the presales activities on Salesforce solutions- Project manager: manage Salesforce.com implementations in terms of time, costs, relation with the customer and design the solution- Collaboration in various internal projects (Intranet, Talent acquisition, Continuous innovation)
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Salesforce Solution Engineer
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Sep 2015 - Jul 2017
- Responsible of presales activities (Salesforce.com)- Coordinate presales team- Demo- Definition of the correct solution for each customer- Responsible of Assessment activities for the introduction of the CRM in international companies
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CRM Senior Consultant
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Jan 2015 - Jul 2017
- Responsible of Business Analysis activities- Responsible of Design and Configurazione of Salesforce.com projects - Coordination of Business analyst teams and devlopers- Manage UAT activities- Training courses for End Users and System administratior- Manage rollout activities on Branch companies (USA, UK, Spain, Germany, France...)- Manage the relation with the customer and its Project team - Plan project activities
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CRM Consulting
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Jul 2012 - Dec 2014
- Business Analysis- Design and configuration - Salesforce.com- Testing and UAT definition- Training courses for End Users and System Administrators- Rollout activities on european countries (Spain, Germany , France, UK...)
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Education
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2010 - 2012
Politecnico di Milano
Master of Science Degree in Management Engineering, ICT and business management -
2007 - 2010
Politecnico di Milano
Bachelor of Science Degree in Management and Production Engineering, Management
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