Andrea Ercoli

at Six Senses Hotels Resorts Spas
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Contact Information
us****@****om
(386) 825-5501
Location
Rome, Latium, Italy, IT

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Experience

    • Thailand
    • Hospitality
    • 700 & Above Employee
      • Mar 2023 - Present

      • Sep 2022 - Mar 2023

    • Events Services
    • 1 - 100 Employee
      • Mar 2022 - Sep 2022

      • Nov 2020 - Sep 2022

      This project I have been leading fully rapresents my idea of suistainable tourism.We have purchased Modica's properties, called "Dammusi", once abandoned, wehave restored them and furnished them as a 5-star hotel, with premium facilitiesand design elements.The opening of a scattered hotel does not need the construction of newbuildings and enables you to operate in full respect of the territory.Main Goal: to offer our Guests a unique experience and at the same time we give new lightto the city of Modica, in Sicily. Show less

    • Italy
    • Hospitality
    • 1 - 100 Employee
    • Front Desk Host
      • Sep 2019 - Sep 2020

      • Demonstrating solid time management, communication, and multitasking skills to excel within fast-paced, customer-facing environments. • Up-sell rooms. • Welcome and check in guests while providing remarkable arrival experiences. • Allocate rooms according to guest's requests. • Handle any complaint and guest problems • Work occasionally on night shifts: run the night audit and prepare all the reports. • Prepare projects delegated by the Front Office Manager and the Hotel Management. Show less

    • United Kingdom
    • Hospitality
    • 700 & Above Employee
    • Front Desk Agent
      • May 2019 - Sep 2019

      • Focus on PMS’s Opera and Protel • Check/in- Check/out, welcoming guest and escort them to their roooms • Create reports for the following daily meeting • Focus on PMS’s Opera and Protel • Check/in- Check/out, welcoming guest and escort them to their roooms • Create reports for the following daily meeting

    • Italy
    • Hospitality
    • 200 - 300 Employee
    • Graduate Management Trainee
      • Jan 2019 - Apr 2019

      • A deep acknowledgement of simultaneous departments in a Five Stars Luxury Hotel resorts Cross-Training (MICE (Event and Sales Management), Sales&Marketing, Service and Leisure, F&B, Rooms Division) • A deep acknowledgement of simultaneous departments in a Five Stars Luxury Hotel resorts Cross-Training (MICE (Event and Sales Management), Sales&Marketing, Service and Leisure, F&B, Rooms Division)

Education

  • University of West London
    BA (HONOURS) International Hotel Management, Hotel/Motel Administration/Management
    2013 - 2017
  • Luiss Guido Carli University
    Master's degree, FIVE STARS HOTEL MANAGEMENT
    2018 - 2020

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