Andrea Ercoli
at Six Senses Hotels Resorts Spas- Claim this Profile
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Bio
Experience
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Six Senses Hotels Resorts Spas
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Thailand
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Hospitality
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700 & Above Employee
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Mar 2023 - Present
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Sep 2022 - Mar 2023
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Mutika EMC
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Events Services
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1 - 100 Employee
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Mar 2022 - Sep 2022
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Nov 2020 - Sep 2022
This project I have been leading fully rapresents my idea of suistainable tourism.We have purchased Modica's properties, called "Dammusi", once abandoned, wehave restored them and furnished them as a 5-star hotel, with premium facilitiesand design elements.The opening of a scattered hotel does not need the construction of newbuildings and enables you to operate in full respect of the territory.Main Goal: to offer our Guests a unique experience and at the same time we give new lightto the city of Modica, in Sicily. Show less
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Park Hyatt Milano
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Italy
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Hospitality
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1 - 100 Employee
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Front Desk Host
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Sep 2019 - Sep 2020
• Demonstrating solid time management, communication, and multitasking skills to excel within fast-paced, customer-facing environments. • Up-sell rooms. • Welcome and check in guests while providing remarkable arrival experiences. • Allocate rooms according to guest's requests. • Handle any complaint and guest problems • Work occasionally on night shifts: run the night audit and prepare all the reports. • Prepare projects delegated by the Front Office Manager and the Hotel Management. Show less
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Rocco Forte Hotels
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United Kingdom
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Hospitality
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700 & Above Employee
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Front Desk Agent
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May 2019 - Sep 2019
• Focus on PMS’s Opera and Protel • Check/in- Check/out, welcoming guest and escort them to their roooms • Create reports for the following daily meeting • Focus on PMS’s Opera and Protel • Check/in- Check/out, welcoming guest and escort them to their roooms • Create reports for the following daily meeting
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Forte Village Resort
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Italy
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Hospitality
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200 - 300 Employee
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Graduate Management Trainee
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Jan 2019 - Apr 2019
• A deep acknowledgement of simultaneous departments in a Five Stars Luxury Hotel resorts Cross-Training (MICE (Event and Sales Management), Sales&Marketing, Service and Leisure, F&B, Rooms Division) • A deep acknowledgement of simultaneous departments in a Five Stars Luxury Hotel resorts Cross-Training (MICE (Event and Sales Management), Sales&Marketing, Service and Leisure, F&B, Rooms Division)
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Education
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University of West London
BA (HONOURS) International Hotel Management, Hotel/Motel Administration/Management -
Luiss Guido Carli University
Master's degree, FIVE STARS HOTEL MANAGEMENT