Experience

Lucidea

• Canada
• Software Development
• 1 - 100 Employee

• Senior Consultant Librarian

  • Dec 2016 - Present

• Consultant Librarian

  • Mar 2015 - Dec 2016



E.ON

• Germany
• Utilities
• 700 & Above Employee

• Content Manager

  • Nov 2012 - Mar 2015

  Manage and deliver day-to-day content across eonenergy.com to ensure a consistent customer experienceCreate new engaging content, working with stakeholders to meet the needs of customersReact to analytics and other markers to update content and ensure it remains relevant and usefulEnsure web best practice is followed across sites Manage and deliver day-to-day content across eonenergy.com to ensure a consistent customer experienceCreate new engaging content, working with stakeholders to meet the needs of customersReact to analytics and other markers to update content and ensure it remains relevant and usefulEnsure web best practice is followed across sites



E.ON UK

• United Kingdom
• Utilities
• 700 & Above Employee

• Knowledge Assistant

  • Jul 2010 - Nov 2012

  Create, manage and maintain Ratcliffe Sharepoint team site and external siteManage migration to and support of new Ratcliffe drawing management systemDevelop and implement information management strategy for hard copy and electronic documentsSupport “How to Engineering Guides” knowledge capture initiativeProvide ad hoc support to site and project with regards to information/knowledge management and project management systems Create, manage and maintain Ratcliffe Sharepoint team site and external siteManage migration to and support of new Ratcliffe drawing management systemDevelop and implement information management strategy for hard copy and electronic documentsSupport “How to Engineering Guides” knowledge capture initiativeProvide ad hoc support to site and project with regards to information/knowledge management and project management systems



E.ON Engineering

• Knowledge Management Graduate Trainee

  • 2008 - 2009

  Help to maintain, update and train on Knowledge Hub wiki siteAssist with managing content and keeping team portal pages up to dateCollaborate on weekly knowledge bulletinHandle incoming information queries, including British Library article and book requests Help to maintain, update and train on Knowledge Hub wiki siteAssist with managing content and keeping team portal pages up to dateCollaborate on weekly knowledge bulletinHandle incoming information queries, including British Library article and book requests