Andrea Dossena
Help Desk Manager at NHOA- Claim this Profile
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Bio
Experience
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NHOA
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Italy
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Electric Power Transmission, Control, and Distribution
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100 - 200 Employee
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Help Desk Manager
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Feb 2022 - Present
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IT Specialist
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Jul 2021 - Feb 2022
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Engie EPS
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France
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Renewable Energy Semiconductor Manufacturing
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IT Specialist
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Jan 2020 - Jul 2021
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Executive Assistant, IT Technician
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Nov 2017 - Dec 2019
IT and administrative support, prepare reports, arrange meetings and travels, record database management. Great accuracy and problem solving skills. IT and administrative support, prepare reports, arrange meetings and travels, record database management. Great accuracy and problem solving skills.
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Executive Assistant, IT Technician
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Jul 2015 - Nov 2017
Planned meetings, processed around 50 telephone calls and requests daily. IT support in hardware and software installation and configuration, first line and second line support. Responsible for the Embassy’s website. Improved multitasking and worked well under pressure. Planned meetings, processed around 50 telephone calls and requests daily. IT support in hardware and software installation and configuration, first line and second line support. Responsible for the Embassy’s website. Improved multitasking and worked well under pressure.
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Bartender, Buyer, Database Administrator
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Oct 2007 - Jun 2012
Dealt with around 600 customers daily, developed abilities such as teamwork, time management, prioritisation, customer awareness and great communication skills (listening, empathy, respect). Dealt with around 600 customers daily, developed abilities such as teamwork, time management, prioritisation, customer awareness and great communication skills (listening, empathy, respect).
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Whirlpool Corporation
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United States
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Manufacturing
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700 & Above Employee
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Material manager, DB Administrator
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Jan 2005 - Dec 2005
Updated internal database, planned deliveries from other factories all over Europe, production control. Developed great teamwork and collaboration skills, problem solving and prioritisation. Updated internal database, planned deliveries from other factories all over Europe, production control. Developed great teamwork and collaboration skills, problem solving and prioritisation.
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Education
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Stanford University
Diploma, Computer Networks -
Stockholms universitet
Computer science -
Stockholms universitet
Diploma, Swedish -
ITIS Gazzada Schianno(Italy)
Technical Diploma, Computer science