Andrea Dossena

Help Desk Manager at NHOA
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Milan Metropolitan Area, IT

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Bio

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Experience

    • Italy
    • Electric Power Transmission, Control, and Distribution
    • 100 - 200 Employee
    • Help Desk Manager
      • Feb 2022 - Present

    • IT Specialist
      • Jul 2021 - Feb 2022

    • France
    • Renewable Energy Semiconductor Manufacturing
    • IT Specialist
      • Jan 2020 - Jul 2021

    • Executive Assistant, IT Technician
      • Nov 2017 - Dec 2019

      IT and administrative support, prepare reports, arrange meetings and travels, record database management. Great accuracy and problem solving skills. IT and administrative support, prepare reports, arrange meetings and travels, record database management. Great accuracy and problem solving skills.

    • Executive Assistant, IT Technician
      • Jul 2015 - Nov 2017

      Planned meetings, processed around 50 telephone calls and requests daily. IT support in hardware and software installation and configuration, first line and second line support. Responsible for the Embassy’s website. Improved multitasking and worked well under pressure. Planned meetings, processed around 50 telephone calls and requests daily. IT support in hardware and software installation and configuration, first line and second line support. Responsible for the Embassy’s website. Improved multitasking and worked well under pressure.

    • Bartender, Buyer, Database Administrator
      • Oct 2007 - Jun 2012

      Dealt with around 600 customers daily, developed abilities such as teamwork, time management, prioritisation, customer awareness and great communication skills (listening, empathy, respect). Dealt with around 600 customers daily, developed abilities such as teamwork, time management, prioritisation, customer awareness and great communication skills (listening, empathy, respect).

    • United States
    • Manufacturing
    • 700 & Above Employee
    • Material manager, DB Administrator
      • Jan 2005 - Dec 2005

      Updated internal database, planned deliveries from other factories all over Europe, production control. Developed great teamwork and collaboration skills, problem solving and prioritisation. Updated internal database, planned deliveries from other factories all over Europe, production control. Developed great teamwork and collaboration skills, problem solving and prioritisation.

Education

  • Stanford University
    Diploma, Computer Networks
    2018 - 2019
  • Stockholms universitet
    Computer science
    2014 - 2015
  • Stockholms universitet
    Diploma, Swedish
    2012 - 2014
  • ITIS Gazzada Schianno(Italy)
    Technical Diploma, Computer science
    1999 - 2005

Community

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