ANDREA DEORKSEN

Tourism Specialist at VIVID Tours
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Contact Information
us****@****om
(386) 825-5501
Location
Kelowna, British Columbia, Canada, CA

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Credentials

  • Certified Payroll Professional (CPP)
    The Canadian Payroll Association
    Apr, 2021
    - Nov, 2024

Experience

  • VIVID Tours
    • Canada
    • Travel Arrangements
    • 1 - 100 Employee
    • Tourism Specialist
      • Mar 2022 - Present

      Reservations + Tourism Specialist - Customer Service Professional - Class 4 Unrestricted License - Daily Vehicle Maintenance + Care - Efficient Communication Skills - Okanagan Local Reservations + Tourism Specialist - Customer Service Professional - Class 4 Unrestricted License - Daily Vehicle Maintenance + Care - Efficient Communication Skills - Okanagan Local

  • Instacart
    • United States
    • Technology, Information and Internet
    • 700 & Above Employee
    • Delivery Specialist
      • Aug 2022 - Present

      Shopping, pick up + delivery of grocery/food orders Successfully completed over 200 orders to date Providing timely + friendly communication with customers through chat function in apps Shopping, pick up + delivery of grocery/food orders Successfully completed over 200 orders to date Providing timely + friendly communication with customers through chat function in apps

  • King Taps
    • Canada
    • Restaurants
    • 1 - 100 Employee
    • Hospitality Specialist
      • Oct 2022 - Jan 2023

  • TKI Construction Ltd.
    • Canada
    • Construction
    • 1 - 100 Employee
    • Office Administrator
      • Aug 2021 - Feb 2022

      DAILY - Reception, Email/Phone Correspondence, Project Management Support, Payroll & Accounting Assistance, Office Inventory & Maintenance, Meeting Coordination, Mail/Courier Management, Filing, Photocopying, Invoicing, Reconciliation, Marketing Research WEEKLY/MONTHLY - Meeting Minutes, Documents and Reports (compose and distribute) and Event Planning & Execution TECHNOLOGY - Microsoft Office (Word, Excel, PowerPoint, Outlook & Teams), ADP & AutoDesk DAILY - Reception, Email/Phone Correspondence, Project Management Support, Payroll & Accounting Assistance, Office Inventory & Maintenance, Meeting Coordination, Mail/Courier Management, Filing, Photocopying, Invoicing, Reconciliation, Marketing Research WEEKLY/MONTHLY - Meeting Minutes, Documents and Reports (compose and distribute) and Event Planning & Execution TECHNOLOGY - Microsoft Office (Word, Excel, PowerPoint, Outlook & Teams), ADP & AutoDesk

  • CRAFT Beer Market
    • Canada
    • Hospitality
    • 200 - 300 Employee
    • Office & Events Manager
      • Jun 2019 - May 2020

      DAILY - Email/Phone Correspondence, Meeting Coordination, Office & Inventory Management, Filing, Photocopying, Invoicing, Management Team Support, Event Planning & Execution, Marketing, Journal Entries, Reconciliation, Time Sheets and Cash/Banking Management WEEKLY/MONTHLY - Payroll Submission, Document & Report Preparation, AP/AR Management and Expense Reporting/Processing TECHNOLOGY - Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams), Big Chip (In House System) & Squirrel Systems Show less

  • JOEY Restaurant Group
    • Canada
    • Restaurants
    • 700 & Above Employee
    • Office Manager
      • Jan 2019 - May 2019

      Established and implemented best administrative practices Email/phone correspondence, payroll and HR management, accounting (AP, AR, banking and invoicing), reconciliation, head office liaison and various other administrative duties Established and implemented best administrative practices Email/phone correspondence, payroll and HR management, accounting (AP, AR, banking and invoicing), reconciliation, head office liaison and various other administrative duties

  • Sunny's A Modern Diner
    • Canada
    • Restaurants
    • Restaurant Manager
      • May 2018 - Dec 2018

      Designed and applied efficient operation practices Excelled at employee development, scheduling, training, bookkeeping and creative problem solving Designed and applied efficient operation practices Excelled at employee development, scheduling, training, bookkeeping and creative problem solving

  • Cactus Club Cafe
    • Canada
    • Food and Beverage Services
    • 700 & Above Employee
    • Senior Lounge Server
      • Jun 2015 - Jan 2017

      Eight years of loyalty to a growing BC-based national companySelected to be a trainer for corporate openings

    • Senior Lounge Server
      • Oct 2015 - Feb 2016

      Relocated to Calgary to open a new restaurant location

    • Shift Lead/Senior Lounge Server
      • Feb 2014 - Jun 2015

      Promoted four times within a yearDeveloped and perfected transferable skills such as interviewing, hiring, training and team management

  • Cactus Club Cafe
    • Canada
    • Food and Beverage Services
    • 700 & Above Employee
    • Senior Lounge Server
      • Jul 2009 - Aug 2012

      Recognized for exceeding sales goals, positive customer feedback and awarded employee of the month numerous times Recognized for exceeding sales goals, positive customer feedback and awarded employee of the month numerous times

Education

  • Canadian Payroll Association
    PCP Certification, Payroll
    2020 - 2021
  • British Columbia Institute of Technology
    Bachelor of Business Administration (BBA), Business Administration and Management, General
    2014 - 2015
  • British Columbia Institute of Technology / BCIT
    Business Management Diploma, Business Management
    2012 - 2014

Community

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