Andrea Christenson

Program Manager at The Phoenix Residence, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Bio

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Credentials

  • Adult Foster Care Mental Health Certification
    Commissioner, Department of Human Services
    May, 2013
    - Oct, 2024
  • Community Health Worker
    State of Minnesota
    Aug, 2008
    - Oct, 2024

Experience

    • Program Manager

      • Manage supports and services for 6 individuals with disabilities at a ICF home • Provide guidance to staff with supervision, support and training of a team of 19, coordinate schedule, and complete payroll duties. • Health care needs: Schedules, maintaining Insurance and Social Security • 245D Licensing compliance • Safe food practices and training • Maintaining the finances of the individual's • Program development - Writing Individual Support Plans and assessments, make necessary changes to data-collection criteria to produce accurate results. • Meet strict weekly, monthly and annual deadlines.

    • United States
    • Individual and Family Services
    • 700 & Above Employee
    • Program Manager
      • Jun 2015 - Present

      • Supervise and communicate with 35 employees, of three adult foster homes • Develop behavior management plans, ensuring input and approval from all involved parties; train staff in all areas of program implementation • Ensure the atmosphere of the overall program is therapeutic, providing optimal growth for individuals while preserving individuals’ dignity and self-worth • Approving payroll weekly of employees • Management of all health care and psychiatric appointments and hospitalizations, assuring implementation of all physicians orders • Communicate with community support services and day programs or jobs. • Maintain medical insurance, Social Security and other coverage for the persons’ we serve • Ensuring accurate budgeting, spending and accounting of household finances

    • United States
    • Individual and Family Services
    • 1 - 100 Employee
    • Program Manager
      • Dec 2016 - Jan 2018

      • Supervise 14 staff in a Hybrid home for high medical need individuals • Oversee, maintain and track house and individual financials • Monitor and confirm employees have met the required training hours per 245D requirements • Write, train and monitor for implementation of the Coordinated Service and Supports Plan and Addendum, Individual Abuse Prevention Plan, Self-Management Assessment and Individual Support Programs • Supervised 16 staff in an ICF home with high medical need individuals • Initiate community involvement • Coordinate schedule, complete payroll duties, facilitate training and development. • Develop programs to track data for multiple projects using Therap Software.

    • United States
    • Retail Art Supplies
    • Personal Care Attendent
      • Sep 2014 - Jun 2015

      • Coordinate medical and psychological care services • Assist with daily cares • Provide calm intervention during any crisis situation according to client care plan • Coordinate medical and psychological care services • Assist with daily cares • Provide calm intervention during any crisis situation according to client care plan

    • United States
    • Individual and Family Services
    • 200 - 300 Employee
    • Personal Care Attendent
      • May 2011 - Sep 2014

      • Coordinate medical and psychological care services • Assist with daily cares • Provide calm intervention during any crisis situation according to client care plan • Coordinate medical and psychological care services • Assist with daily cares • Provide calm intervention during any crisis situation according to client care plan

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Direct Support Staff
      • Aug 2009 - May 2014

      • Coordinate daily outings, and activities for individuals • Implement Risk Management Plans • Assist clients with daily care and adaptive skills for daily living • Communicate with parents about changes in behavior, positive accomplishments and/or other incidents each day • Provide medications as directed and/or needed according to personal care plan • Coordinate daily outings, and activities for individuals • Implement Risk Management Plans • Assist clients with daily care and adaptive skills for daily living • Communicate with parents about changes in behavior, positive accomplishments and/or other incidents each day • Provide medications as directed and/or needed according to personal care plan

Education

  • Metro State University of Minnesota
    Human Development, Family Studies, and Related Services
    2013 - 2017
  • Minneapolis Community and Technical College
    Certification, Community Health Worker
    2008 - 2009

Community

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