Andrea Christenson
Program Manager at The Phoenix Residence, Inc.- Claim this Profile
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Topline Score
Bio
Credentials
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Adult Foster Care Mental Health Certification
Commissioner, Department of Human ServicesMay, 2013- Oct, 2024 -
Community Health Worker
State of MinnesotaAug, 2008- Oct, 2024
Experience
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Program Manager
• Manage supports and services for 6 individuals with disabilities at a ICF home • Provide guidance to staff with supervision, support and training of a team of 19, coordinate schedule, and complete payroll duties. • Health care needs: Schedules, maintaining Insurance and Social Security • 245D Licensing compliance • Safe food practices and training • Maintaining the finances of the individual's • Program development - Writing Individual Support Plans and assessments, make necessary changes to data-collection criteria to produce accurate results. • Meet strict weekly, monthly and annual deadlines.
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Dungarvin
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United States
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Individual and Family Services
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700 & Above Employee
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Program Manager
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Jun 2015 - Present
• Supervise and communicate with 35 employees, of three adult foster homes • Develop behavior management plans, ensuring input and approval from all involved parties; train staff in all areas of program implementation • Ensure the atmosphere of the overall program is therapeutic, providing optimal growth for individuals while preserving individuals’ dignity and self-worth • Approving payroll weekly of employees • Management of all health care and psychiatric appointments and hospitalizations, assuring implementation of all physicians orders • Communicate with community support services and day programs or jobs. • Maintain medical insurance, Social Security and other coverage for the persons’ we serve • Ensuring accurate budgeting, spending and accounting of household finances
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Living Well Disability Services
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United States
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Individual and Family Services
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1 - 100 Employee
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Program Manager
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Dec 2016 - Jan 2018
• Supervise 14 staff in a Hybrid home for high medical need individuals • Oversee, maintain and track house and individual financials • Monitor and confirm employees have met the required training hours per 245D requirements • Write, train and monitor for implementation of the Coordinated Service and Supports Plan and Addendum, Individual Abuse Prevention Plan, Self-Management Assessment and Individual Support Programs • Supervised 16 staff in an ICF home with high medical need individuals • Initiate community involvement • Coordinate schedule, complete payroll duties, facilitate training and development. • Develop programs to track data for multiple projects using Therap Software.
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Consumer Choice Services Inc
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United States
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Retail Art Supplies
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Personal Care Attendent
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Sep 2014 - Jun 2015
• Coordinate medical and psychological care services • Assist with daily cares • Provide calm intervention during any crisis situation according to client care plan • Coordinate medical and psychological care services • Assist with daily cares • Provide calm intervention during any crisis situation according to client care plan
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Lifeworks Services, Inc.
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United States
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Individual and Family Services
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200 - 300 Employee
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Personal Care Attendent
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May 2011 - Sep 2014
• Coordinate medical and psychological care services • Assist with daily cares • Provide calm intervention during any crisis situation according to client care plan • Coordinate medical and psychological care services • Assist with daily cares • Provide calm intervention during any crisis situation according to client care plan
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Northeast Residence Inc
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Direct Support Staff
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Aug 2009 - May 2014
• Coordinate daily outings, and activities for individuals • Implement Risk Management Plans • Assist clients with daily care and adaptive skills for daily living • Communicate with parents about changes in behavior, positive accomplishments and/or other incidents each day • Provide medications as directed and/or needed according to personal care plan • Coordinate daily outings, and activities for individuals • Implement Risk Management Plans • Assist clients with daily care and adaptive skills for daily living • Communicate with parents about changes in behavior, positive accomplishments and/or other incidents each day • Provide medications as directed and/or needed according to personal care plan
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Education
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Metro State University of Minnesota
Human Development, Family Studies, and Related Services -
Minneapolis Community and Technical College
Certification, Community Health Worker