Experience

Kiln

• United States
• Hospitality
• 1 - 100 Employee

• Community Manager

  • Jul 2023 - Present



Kung Fu Tea

• United States
• Food and Beverage Services
• 300 - 400 Employee

• Shift Lead

  • Dec 2019 - Present

  Responsibilities as a shift lead include supervising employees during assigned shifts when manager is not present, assigning and executing daily shop activities and operations (timesheets, shop inventory, customer service), as well as possessing strong knowledge of products, drink recipes, and shop procedures. I also have taken on the responsibility of conceptualizing, filming, and editing videos for new, limited edition drinks to post on shop's social media for promotional purposes. Responsibilities as a shift lead include supervising employees during assigned shifts when manager is not present, assigning and executing daily shop activities and operations (timesheets, shop inventory, customer service), as well as possessing strong knowledge of products, drink recipes, and shop procedures. I also have taken on the responsibility of conceptualizing, filming, and editing videos for new, limited edition drinks to post on shop's social media for promotional purposes.



Go Social

• United States
• Public Relations and Communications Services
• 1 - 100 Employee

• Community Manager

  • Apr 2022 - May 2022

  As a community manager, I worked on the social media management of assigned clients' accounts. My main focus was the social growth, engagement, scheduling, and community management of my accounts. I also worked on monthly reports that included data on Instagram, Facebook, and Twitter engagement, interactions, and impressions. As a community manager, I worked on the social media management of assigned clients' accounts. My main focus was the social growth, engagement, scheduling, and community management of my accounts. I also worked on monthly reports that included data on Instagram, Facebook, and Twitter engagement, interactions, and impressions.



Forever 21

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Brand Ambassador

  • May 2019 - Feb 2020

  As a brand ambassador, my responsibilities included ensuring great customer service by assisting in the location, availability, and selection of merchandise. I assisted in daily store recovery before, during, or after store operating hours as well as accompanied customers by offering style advice through understanding the customer's personal style. Duties in this role took place at cash register, sales floor, stockroom for sorting products, as well as fitting room. As a brand ambassador, my responsibilities included ensuring great customer service by assisting in the location, availability, and selection of merchandise. I assisted in daily store recovery before, during, or after store operating hours as well as accompanied customers by offering style advice through understanding the customer's personal style. Duties in this role took place at cash register, sales floor, stockroom for sorting products, as well as fitting room.



Aéropostale

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Oct 2017 - Feb 2019

  As a sales associate, my responsibilities included greeting customers, ringing up purchases, providing customer assistance, and offering product knowledge. I maintained store selling floor, fitting rooms, visual displays, presentation and conditions. Another part of my role as a sales associate was to reach daily sales goals for customer acquisition (email signups). As a sales associate, my responsibilities included greeting customers, ringing up purchases, providing customer assistance, and offering product knowledge. I maintained store selling floor, fitting rooms, visual displays, presentation and conditions. Another part of my role as a sales associate was to reach daily sales goals for customer acquisition (email signups).