Experience

HOMELINK/The VGM Group

• United States
• Insurance
• 100 - 200 Employee

• Records Management Analyst

  • Mar 2001 - Present

  Processing requests for patient records from attorneys and/or others. This includes possible communication with the requestor by email, phone or fax. Answering calls regarding system issues from fellow associates and working with them to resolve the issue(s) they call about. Patient database maintenance. Past experience(15years)Testing database updates or changes prior to and after released by the programming team and communicating those updates/changes to my fellow associates by email.… Show more Processing requests for patient records from attorneys and/or others. This includes possible communication with the requestor by email, phone or fax. Answering calls regarding system issues from fellow associates and working with them to resolve the issue(s) they call about. Patient database maintenance. Past experience(15years)Testing database updates or changes prior to and after released by the programming team and communicating those updates/changes to my fellow associates by email. Receptionist duties. Switchboard operator. Patient database maintenance. Communicate with outside individuals by email or phone. Show less Processing requests for patient records from attorneys and/or others. This includes possible communication with the requestor by email, phone or fax. Answering calls regarding system issues from fellow associates and working with them to resolve the issue(s) they call about. Patient database maintenance. Past experience(15years)Testing database updates or changes prior to and after released by the programming team and communicating those updates/changes to my fellow associates by email.… Show more Processing requests for patient records from attorneys and/or others. This includes possible communication with the requestor by email, phone or fax. Answering calls regarding system issues from fellow associates and working with them to resolve the issue(s) they call about. Patient database maintenance. Past experience(15years)Testing database updates or changes prior to and after released by the programming team and communicating those updates/changes to my fellow associates by email. Receptionist duties. Switchboard operator. Patient database maintenance. Communicate with outside individuals by email or phone. Show less