Andrea Bertelle
Customer Experience Manager at Mitsubishi Electric Hydronics & IT Cooling Systems S.p.A.- Claim this Profile
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English Full professional proficiency
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Italian Native or bilingual proficiency
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German Full professional proficiency
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Russian Limited working proficiency
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Bio
Simone Sasso
I worked with Andrea in order to develop an interesting, short and emotional project. Because of his in-depth background he was a punctual, very open minded and work oriented reference. The right
Simone Sasso
I worked with Andrea in order to develop an interesting, short and emotional project. Because of his in-depth background he was a punctual, very open minded and work oriented reference. The right
Simone Sasso
I worked with Andrea in order to develop an interesting, short and emotional project. Because of his in-depth background he was a punctual, very open minded and work oriented reference. The right
Simone Sasso
I worked with Andrea in order to develop an interesting, short and emotional project. Because of his in-depth background he was a punctual, very open minded and work oriented reference. The right
Credentials
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Bilingual Certificate from Province of Bozen level A
Provincia Autonoma di Bolzano - Autonome Provinz BozenAug, 2012- Nov, 2024 -
Email Marketing Certified
HubSpot AcademyApr, 2020- Nov, 2024 -
Inbound Marketing Certified
HubSpot AcademyApr, 2020- Nov, 2024
Experience
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Mitsubishi Electric Hydronics & IT Cooling Systems S.p.A.
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Italy
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Industrial Machinery Manufacturing
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300 - 400 Employee
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Customer Experience Manager
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Oct 2020 - Present
Leading Mitsubishi Electric Hydronics & IT Cooling Systems’ commitment to delivering value-adding experiences to our customers.
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Communications Manager
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Jan 2017 - Oct 2020
Planning and implementation of all communications for Mitsubishi Electric Hydronics & IT Cooling Systems and for the Climaveneta and RC brand.
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Climaveneta
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Industrial Machinery Manufacturing
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1 - 100 Employee
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Communications Manager
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Mar 2006 - Dec 2016
Planning and implementation of all communications for the brands Climaveneta and De Longhi Professional. Management of the communications team (4 people), reporting to the Head of Sales and Marketing. Planning and implementation of all communications for the brands Climaveneta and De Longhi Professional. Management of the communications team (4 people), reporting to the Head of Sales and Marketing.
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Clivet SpA
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Italy
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Machinery Manufacturing
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200 - 300 Employee
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Communications Specialist
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Jul 2002 - Mar 2006
Sales & marketing literature, web-site development and management, press releases, participation in the UN Global Compact. Sales & marketing literature, web-site development and management, press releases, participation in the UN Global Compact.
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Education
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Northwestern University
Certificate, Customer Experience Innovation -
MIT Sloan Executive Education
Certificate, Digital Marketing Analytics -
Università degli Studi di Trento
Laurea Triennale, European and Transnational Law -
Libera Università di Lingue e Comunicazione IULM
Laurea (Vecchio Ordinamento), Pubblic Relations