Field Technician

• Jan 2023 - Present

Residential Installation Technician

• Nov 2020 - Present

• Install residential security technology, such as ADT and Google cameras and access control systems • Demonstrate experience using closed-circuit television (CCTV) and wired and wireless security • Address specific customer concerns and troubleshoot issues with alarm and automation systems • Complete work orders in a timely fashion and manage multiple appointments scheduled daily • Serve as the Lead Technician by onboarding new employees and training new and existing employees • Install residential security technology, such as ADT and Google cameras and access control systems • Demonstrate experience using closed-circuit television (CCTV) and wired and wireless security • Address specific customer concerns and troubleshoot issues with alarm and automation systems • Complete work orders in a timely fashion and manage multiple appointments scheduled daily • Serve as the Lead Technician by onboarding new employees and training new and existing employees

Communications Technician (Voice, Internet, Video Installation)

• Sep 2016 - Sep 2019

• Installed Phone, Cable TV, and Internet equipment to residences or commercial facilities • Demonstrated the skills and knowledge involved with performing tasks related to broadband technology • Ensured a positive customer experience by guaranteeing that all products and services functioned properly • Displayed strong problem-solving skills by analyzing and addressing customer inquiries and concerns • Installed Phone, Cable TV, and Internet equipment to residences or commercial facilities • Demonstrated the skills and knowledge involved with performing tasks related to broadband technology • Ensured a positive customer experience by guaranteeing that all products and services functioned properly • Displayed strong problem-solving skills by analyzing and addressing customer inquiries and concerns

Emergency Medical Technician

• Sep 2010 - Sep 2016

• Provided emergency medical treatment for life-threatening and non-life-threatening conditions • Identified the nature or extent of a patient’s condition before administering the appropriate medical care • Stabilized patient’s conditions and minimized discomfort under reasonable circumstances • Maintained a clear, level-head while working with a team during an emergency or chaotic situations • Provided emergency medical treatment for life-threatening and non-life-threatening conditions • Identified the nature or extent of a patient’s condition before administering the appropriate medical care • Stabilized patient’s conditions and minimized discomfort under reasonable circumstances • Maintained a clear, level-head while working with a team during an emergency or chaotic situations