Experience

Mundus Representation

• United Kingdom
• Events Services
• 1 - 100 Employee

• Joint Managing Partner

  • May 2019 - Present

  London, United Kingdom Mundus – it’s a new, dynamic and innovative representation company, with 40 years combined experience working in our industry. We take our name from the Latin ‘The World’ and our philosophy is simple. We’re here to help support a specific set of clients and destinations, and represent the UK MICE industry. Our aim is to bring to market the World’s best Hotels and DMC’s. Strategically, Mundus exists to be the ‘go to’ destination experts, by delivering outstanding insight and… Show more Mundus – it’s a new, dynamic and innovative representation company, with 40 years combined experience working in our industry. We take our name from the Latin ‘The World’ and our philosophy is simple. We’re here to help support a specific set of clients and destinations, and represent the UK MICE industry. Our aim is to bring to market the World’s best Hotels and DMC’s. Strategically, Mundus exists to be the ‘go to’ destination experts, by delivering outstanding insight and market knowledge based around a personal bespoke service designed to ensure an increased market share, brand awareness, and most importantly revenue delivery to our partners. For our international clients we’re here to increase their exposure in one of the most important MICE markets in the world – The UK - ensuring that together we maximise their unique properties and distinct destinations. For the UK MICE market, we offer access to some of the World’s most creative solutions and experiences in a constantly shifting environment. Mundus Representation, Your World, Our passion We’re delighted to announce Mundus is launching with key representation for; United Arab Emirates and Oman with our DMC, Touch+971. India, Sri Lanka, Bhutan & Nepal with our DMC, Designer Incentives and Conferences. Contact Mundus for any assistance at; Andre Van Der Bijl, Join Managing Partner at Andre@mundusrepresentation.com Show less



Jumeirah Hotels & Resorts

• United Arab Emirates
• Hospitality
• 700 & Above Employee

• Director of Global Sales Groups - UK-Ireland and Scandinavia

  • Dec 2011 - May 2019

  London - Jumeirah Global Sales Office Reporting to Director of Global Sales, Western Europe and the Vice President of Sales and Marketing Europe, personally responsible for increasing multi- million $ Group Sales by 300% over 4 years and now performing an informal but key team leadership role. - Pro-active Groups sales for 24 hotels worldwide within the UK Ireland & Scandinavia market – main market the UK, maintaining client/agents relations, business development with new agents/accounts for both existing and new hotels. -… Show more Reporting to Director of Global Sales, Western Europe and the Vice President of Sales and Marketing Europe, personally responsible for increasing multi- million $ Group Sales by 300% over 4 years and now performing an informal but key team leadership role. - Pro-active Groups sales for 24 hotels worldwide within the UK Ireland & Scandinavia market – main market the UK, maintaining client/agents relations, business development with new agents/accounts for both existing and new hotels. - New business acquisitions via building of data active accounts and profiling key accounts for the company. - Maintain and develop Client/Agents and DMC/REP company’s relations - build Airline relations – Convention Bureaus and Tourism Boards. - Continuous communications with hotels – Support and develop annual sales and marketing plans on a regional basis – monthly sales reports – tracking business – sales calls, email promotions. - Familiarisation for clients and agents of our hotels – events - lunches and dinners – FAM trips with DMC’s/airlines overseas – sales missions in UK Ireland & Scandinavia with key hotels – annual road show in UK – tradeshows – network events. - Managing some leisure accounts and corporate accounts as part of my ongoing personal development plan. - Training and development of coordinator; to support day to day needs. Show less



Wyndham Grand London Chelsea Harbour

• Senior Sales Manager MICE

  • Mar 2008 - Dec 2011

  Pro-active MICE Sales for The Wyndham Grand London. UK and Worldwide specialised in Nordic – Benelux USA - Russian Group and MICE Sales – Weddings and special events, reporting directly to the Director of Sales. Conducting all sales activities - FAM – Road shows – Presentations – targeted sales appointments – Tradeshows (national and international) - Network events – MPI – HBAA - UK and overseas. Maintaining and building an extensive event database of existing and new clients and… Show more Pro-active MICE Sales for The Wyndham Grand London. UK and Worldwide specialised in Nordic – Benelux USA - Russian Group and MICE Sales – Weddings and special events, reporting directly to the Director of Sales. Conducting all sales activities - FAM – Road shows – Presentations – targeted sales appointments – Tradeshows (national and international) - Network events – MPI – HBAA - UK and overseas. Maintaining and building an extensive event database of existing and new clients and developing multiple relations within each company. Keeping clients up to date with all the future refurbishment - opportunities and maintaining awareness and the relationships alive of the hotel during this period. Training and developing new Sales standards and the computer systems (Dephi). Building and maintaining a strategic year ahead plan to ensure maximum exposure awareness and business opportunities all year round – working closely with Revenue and forecast and focus on the right business at the right time. Show less



Waldorf Hilton

• Events Sales Manager

  • Jun 2006 - Mar 2008

  Pro-active and re-active event Sales for The Waldorf Hilton Hotel and Hilton Hotels Corporation. Introducing high-end social events, award ceremonies and luxury incentive business to the Waldorf. Planning and organization of sales activities - FAM – Road shows – Presentations – targeted sales appointments and calls. Working and achieving an individual (£1.4 million) and hotel annual target. Working closely with the C&I team to maintain high standards to our clients and… Show more Pro-active and re-active event Sales for The Waldorf Hilton Hotel and Hilton Hotels Corporation. Introducing high-end social events, award ceremonies and luxury incentive business to the Waldorf. Planning and organization of sales activities - FAM – Road shows – Presentations – targeted sales appointments and calls. Working and achieving an individual (£1.4 million) and hotel annual target. Working closely with the C&I team to maintain high standards to our clients and efficient transactions. In addition working closely with the Hilton Account Directors ensuring maximum exposure of the hotel. Reporting directly to the Director of Sales and Regional Director of Sales. Show less



The Savoy Hotel - Savoy Group and Fairmont hotels

• Guest Relations Manager

  • Jun 2002 - Jun 2006

  Responsible for outstanding service delivery, looking after VIP and other guests and improving the guest amenities. Resolving guests complaints/queries effectively and efficiently. Assisting the Sales team with FAM trips and ensuring extra care and attention to new account guests. Ensuring guest history is captured accurately to deliver a more personal service. Manage the Front of House company change from Savoy Group to Fairmont hotels and resorts including new SOP… Show more Responsible for outstanding service delivery, looking after VIP and other guests and improving the guest amenities. Resolving guests complaints/queries effectively and efficiently. Assisting the Sales team with FAM trips and ensuring extra care and attention to new account guests. Ensuring guest history is captured accurately to deliver a more personal service. Manage the Front of House company change from Savoy Group to Fairmont hotels and resorts including new SOP and reward schemes. Duty Manager responsibilities. Leader for the operational management of Junkets – diplomatic visits and group visits - overseeing all needs for hig level events such as movies launches for Harry Potter - Calendar Girls and BAFTA TV Awards. Show less



St David's Hotel and Spa

• Chef de Brigade

  • Aug 1999 - Nov 2001



The Lanesborough hotel

• Head florist

  • Apr 1995 - Aug 1999



The Dorchester Hotel

• Assistant Head Florist

  • Apr 1993 - Apr 1995