Andre Talley
Customer Service Manager at Arlington County- Claim this Profile
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Bio
Credentials
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First Line Supervisor
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Mid-Level Management
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Experience
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Arlington County
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United States
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Government Administration
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200 - 300 Employee
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Customer Service Manager
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Mar 2014 - Present
Making sure all light vehicles are on schedule for service and inspections, scheduling vehicles for service & inspections, tracking accidents and scheduling repairs, coordinating the completion of recall campaigns for all vehicles, making sure the tracking devices on vehicles are working properly and scheduling repairs, updating vehicle information in the computer system, responding to customer complaints and GRAMS, providing quality customer service by assisting customers as needed, and assisting the equipment bureau as needed to make sure we are efficient and effective as possible in order to provide great customer service.
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Arlington County Government
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United States
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Government Administration
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700 & Above Employee
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Water Maintenance Section Manager
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Jul 2008 - Mar 2014
Managing forty employees in the Water Maintenance Section -being responsible for water service installations, replacements and repairs, fire hydrant installations, replacements and repairs, water valve installations, replacements and repairs, water main installation, replacements and repairs, water leak detection, water maintenance related restorations and utility patch repairs. Our mission was to keep safe drinking water flowing through our water mains and to our paying customers by safely completing tasks to sustain and enhance our water system and effectively responding to water emergencies with minimal interruptions while assisting our Fire Department with providing fire protection for all the citizens and visitors of Arlington, Virginia.
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Community
