Experience

Central Amusement International Inc.

• United States
• Amusement Parks and Arcades
• 1 - 100 Employee

• Asst. Operations Manager

  • May 2012 - Present

  Luna Park/Scream Zone, Coney Island



Delaware North

• United States
• Hospitality
• 700 & Above Employee

• Manager

  • 2008 - 2011

  * Responsible for the day to day operations of the Space Center tour stops, which includes the departments of food, retail, and operations. * Facilitate the companies “Guest Path” class to all new crew members. * ServSafe Certified by National Restaurant Association.



Cedar Fair Entertainment Company

• United States
• Entertainment Providers
• 700 & Above Employee

• Manager

  • May 2002 - Sep 2007

  * Oversaw the training and implementation of the corporate and departmental policies and procedures. * Developed General SOP, crew specific manuals and training checklist per ASTM F24 committee. * Responsible for labor, extra charge attractions revenue, and expense budgets. Reviewed Operating line schedules to ensure accurate staffing was in place based on daily attendance. * Participated in park wide duty manager rotation known as “Park 1”. Crossed trained in Park… Show more * Oversaw the training and implementation of the corporate and departmental policies and procedures. * Developed General SOP, crew specific manuals and training checklist per ASTM F24 committee. * Responsible for labor, extra charge attractions revenue, and expense budgets. Reviewed Operating line schedules to ensure accurate staffing was in place based on daily attendance. * Participated in park wide duty manager rotation known as “Park 1”. Crossed trained in Park Services and Aquatics. * Developed a Internal Safety Audit system which keeps tracks of employee’s safety performance and guest service skills while operating his/her attraction. * Attended AIMS seminars from 2003-2006. Operations Level II certification. *Responsible for the departmental operation involving over 50 supervisory/lead staff and crew of over 500 employees. Worked with different internal departments to ensure safety policies were followed. Show less