Vice President, Canada

• Jul 2021 - Present

Avalon CX helps you create services and products that your customers love. We combine insightful design with data-led software development for the best results. By putting the customer experience front and center, we help your company become a leader in digital innovation. Avalon CX helps you create services and products that your customers love. We combine insightful design with data-led software development for the best results. By putting the customer experience front and center, we help your company become a leader in digital innovation.

Head of Operations, Canada

• Jul 2021 - Dec 2021

Head Of Operations, Canada

• May 2019 - Jul 2021

Member Board Of Directors

• Mar 2019 - Jul 2021

Director Of Technology

• Apr 2018 - May 2019

Sr. Manager, Technology Operations

• May 2017 - Apr 2018

We build tomorrow's experiencesAt the crossroad of business, design and technology, we work alongside our clients to innovate offerings, tap on business potential, and benefit on enhanced productivity.We assist companies all the way from an original challenge through captured value. Gathering deeper understanding of forces that shape the markets aims to outline opportunities. Innovating the experience both within and around digital screen ensures seamless flow and coherent story. Strategic reasoning sets the ground for prominent business impact.With 20 years of commitment to delivering complete solutions, we transform businesses by creating both superior digital experience and technological platforms. A global community of designers, engineers, strategists, and innovators, we harmonise the disciplines to tell beautiful stories never heard before. Together we Discover, Design, and Deliver.

Founder and Managing Director

• May 2016 - May 2017

Technology consultancy firm providing an independent approach to the increasing number of companies seeking for guidance on emerging technology adoption and subsequent comprehensive roadmap re-imagine.• Managing consultant of innovation projects funded by Government R&D (70M/year).Developed, submitted and approved a 200M budget from Brazilian Federal Government to support technology projects in the Northern region benefiting local R&D and Universities. Technology consultancy firm providing an independent approach to the increasing number of companies seeking for guidance on emerging technology adoption and subsequent comprehensive roadmap re-imagine.• Managing consultant of innovation projects funded by Government R&D (70M/year).Developed, submitted and approved a 200M budget from Brazilian Federal Government to support technology projects in the Northern region benefiting local R&D and Universities.

Executive Director (CCO)

• Feb 2015 - May 2016

• Developed new commercial strategy that led to more than 10 new R&D clients acquisition.• Hired and managed new sales and marketing teams resulting in a four-fold increase, from 3M to 12M revenue on new businesses sales.• Led company’s transformation program - revamped internal R&D areas and Laboratories in order to accommodate the needs of new clients.

Director Of Technology

• Dec 2009 - Feb 2015

• Actively contributed with the Nokia Mobile Division transition to Microsoft, leading (with other executives) INDT strategy redesign to meet Microsoft Mobile demands. • Delivered 20+ projects to Nokia and Microsoft in software, hardware and lab services through 6 direct reports (all Sr. Managers).• Implemented new R&D laboratories, updated employee competence development plans and project management directions as per new strategies.• Hired and developed teams of talented engineers, developers and designers to act as “Tech Evangelists” in several countries in Latin America to leverage Nokia/Microsoft platform adoption. More than 5.000 students were trained across the region.

Program Manager

• Jul 2005 - Dec 2009

Led technology programs in a diverse, multicultural and geographically distributed scenario, ranging from pre-installed applications to full fledge services implemented in several countries.• Set up company-wide multidisciplinary Agile/Scrum teams and design methodologies. • Led the successful development and implementation of Nokia Data Gathering (current Microsoft Data Gathering) across multiple countries – Brazil, Ecuador, The Philippines, Tanzania. The solution won the Justmeans Social Innovation Award in the category Philanthropy.Managed the concept, development and implementation of the first mobile phone-based NFC payment solution with Nokia in Brazil – PagSeguro NFC.

Mobile Solutions Projects Coordinator

• May 2004 - Jun 2005

• Managed Latin America mobile phone customization/localization projects for Nokia Mobile Phones.• Lead design and software development team of 10-15 members) to exceed Nokia delivery targets for new Value Added Services and applications. • Managed Latin America mobile phone customization/localization projects for Nokia Mobile Phones.• Lead design and software development team of 10-15 members) to exceed Nokia delivery targets for new Value Added Services and applications.

Business Analyst

• 2003 - 2004

• Supported the best in breed services development for close to 20 million Brazilian subscribers, as SMS games, online chat, mobile polls, etc. • Business Analyst for billing area project management and new operator launches. New software version set-up for provisioning and billing. Requirements gathering and mobile services deployment. • Supported the best in breed services development for close to 20 million Brazilian subscribers, as SMS games, online chat, mobile polls, etc. • Business Analyst for billing area project management and new operator launches. New software version set-up for provisioning and billing. Requirements gathering and mobile services deployment.

Business Analyst

• 1999 - 2003