Experience

Credit Rescue

• South Africa
• Financial Services
• 100 - 200 Employee

• Senior Manager

  • Jan 2023 - Present



Vodacom

• South Africa
• Telecommunications
• 700 & Above Employee

• Manager: Customer Acquisitions: Finance

  • Mar 2013 - Present

  Effective 01 March 2013. I have a staff compliment of 42 staff – including three Supervisors. My core function is to manage the Credit Vetting Process of Vodacom, Nationally (We have a central office dealing with all credit vetting nationally). We liaise with internal stakeholders with regards to all credit vetting processes and applications received for approval. I also work closely with our Project team for the implementation of new or amended credit score cards. My department assess consumer and business applications for the Group on a national level. I must ensure the efficient functioning of the department. Consideration should be given to work schedules, staff and own availability, office equipment, work assignment and activity management, work backlogs and all other management functions which will contribute to the efficiency of the department. Ensure that all operational and service level reports required for effective management decision-making are compiled and communicated on a weekly basis. Show less

• Manager: Credit Finance & Risk

  • Mar 2013 - Aug 2023

  My core function is to manage the Credit Vetting Process of Vodacom, Nationally (We have a central office dealing with all credit vetting nationally). We liaise with internal stakeholders with regards to all credit vetting processes and applications received for approval. I also work closely with our Project team for the implementation of new or amended credit score cards. My department assess consumer and business applications for the Group on a national level. I must ensure the efficient functioning of the department. Consideration should be given to work schedules, staff and own availability, office equipment, work assignment and activity management, work backlogs and all other management functions which will contribute to the efficiency of the department. Ensure that all operational and service level reports required for effective management decision-making are compiled and communicated on a weekly basis.My duties also include ensuring that all policies and procedures are relevant and updated whenever necessary. Ensure that work instructions exist for all functions within the department. Ensure that business continuity is achieved through the proper and effective escalation and resolution of system downtime and defects. Ensure that all written communication and reports are of the highest quality and display the highest levels of professionalism.Ensure optimal business performance with a leadership behaviour that influences EE, organisational culture, delivery, retention, etc. Measured through the Aggregate Manager Index.Staff reporting into me 41 Show less



Absa Group

• South Africa
• Financial Services
• 700 & Above Employee

• Team Manager

  • Oct 2010 - Feb 2013

  To Proactively support the Business Centre’s credit team activities and goals, to include quality loan origination, analysis, structuring and timely completion of credit analysis. Manage the credit risk profile of a portfolio accounts ensuring adherence to Absa Credit and Risk Policies. Liaising with attorney firms for the successful approval of Home Loan applications; and the growth of the Home Loan Book. Financial Statement analysis for approval of all credit related applications. Managing staff for the accomplishment of said goals within Absa Private Bank. Liaising with the National Leadership of Absa Private Bank towards the achievement of said targets. Implementation of best practices to improve the customer metrics: and an improved score on the national customer survey. Attending to all the direct reports’ Performance Development discussions, and sharing of same once finalised (coaching and training staff). I was also part of projects within Absa Private Bank Assist, a new channel serving as a complementary channel to all Private Bankers. Attending monthly telecom meetings with the National Leadership of Absa Private Bank. Show less

• Absa Private Bank

  • Jan 2006 - Feb 2013

  Assist with all Private Banking Clients - investment and banking advise