Andre De la cruz corzo
Customer Experience Coordinator at sugoº- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
PE
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Credentials
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Scrum Fundamentals Certified (SFC)
SCRUMstudy - Accreditation Body for Scrum and AgileOct, 2021- Nov, 2024 -
Gestión de Proyectos con Metodologías Ágiles y enfoques Lean
Programa de Empleabilidad Joven Fundación TelefónicaAug, 2020- Nov, 2024 -
Fundamentos de la Gestión del tiempo
LinkedInJul, 2020- Nov, 2024 -
Formación en Ténicas de Alto desempeño para procesos de contactos salientes COPC
KenwinApr, 2011- Nov, 2024 -
Survey Contributor of The Agile Adoption Report 2021
CertiProfJun, 2021- Nov, 2024
Experience
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Sugo
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Peru
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Technology, Information and Internet
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1 - 100 Employee
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Customer Experience Coordinator
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Feb 2021 - Present
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Fortel Customer Experience & BPO
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Peru
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Outsourcing and Offshoring Consulting
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200 - 300 Employee
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Jefe de operaciones
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Jun 2020 - Nov 2020
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Servicios de Call Center del Peru
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Peru
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Outsourcing and Offshoring Consulting
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1 - 100 Employee
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Coordinador de operaciones
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Aug 2019 - Jun 2020
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GSS (Global Sales Solutions)
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Spain
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Responsable de servicio
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Oct 2009 - Apr 2019
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Education
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2020 - 2020
Postgrado UPC
Posgrado, Dirección Estratégica de Comunicaciones -
2020 - 2020
Postgrado UPC
Posgrado, Gestión de proyectos -
2002 - 2006
Universidad Católica de Santa María
Grado, Administración y gestión de empresas, general
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