Experience

JCMR Logistics

• United States
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Director of Business Development

  • Dec 2022 - Present



United Way of East Central Iowa

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Member Board of Directors

  • Sep 2020 - Present

  Reviewed outcomes and metrics to evaluate performance, effectiveness and impact. Defined organizational problems to create and implement correction plans. Offered expertise on employee and business development plans to enhance implementation and routine oversight. Focused teams on developing innovative and cutting-edge approaches with effective resource allocation and strategic planning. Crafted business plans that identified long term company goals and also detailed smaller goals to keep organization on track. Show less



Imagine for Youth Foundation

• Spectator Sports
• 1 - 100 Employee

• Member Board of Directors

  • Sep 2020 - Present

  Reviewed outcomes and metrics to evaluate performance, effectiveness and impact. Defined organizational problems to create and implement correction plans. Offered expertise on employee and business development plans to enhance implementation and routine oversight. Focused teams on developing innovative and cutting-edge approaches with effective resource allocation and strategic planning. Crafted business plans that identified long term company goals and also detailed smaller goals to keep organization on track. Show less



Unishippers

• United States
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Director of Strategic Accounts (Dedicated, LTL, FTL)

  • Mar 2022 - Nov 2022

  Leads the Branch’s sales process, including all international. Set monthly, quarterly, and yearly KPI goals based on volume, revenue, and gross margin growth for each customer. Generate and identify new sales opportunities through research, analysis, and discovery. Identify opportunities and gaps within the customer’s logistics and transportation needs. Established and maintains relations with both internal and external customers. Handle strategic negotiations and discuss pricing with customers for all modes of transportation. Work with the carrier team to ensure loads for customers are picked up and delivered on time. Participates in contract, rate schedule development, and bid review. Creates and delivers high-quality presentations to customers. Day-to-day marketing and prospecting of self-generated leads to develop an organic pipeline. Show less



CRST The Transportation Solution, Inc.

• United States
• Truck Transportation
• 700 & Above Employee

• • Feb 2019 - Apr 2022

  Oversee CRST Dedicated Services operation. Day-to-day marketing and prospecting self-generated leads to develop an organic pipeline.CRM management and maintenance. Partner and collaborate with peers and management, including engineering and operations teams to enhance selling techniques and new business opportunities.Develops proposals and builds solutions for clients. Provides day-to-day administrative duties including pipeline and customer contact information updated and accurate.Maintains relationships with existing customers on regular basis, including frequent on-site visits.Communicates issues and concerns with operations, pricing, accounting, and customer service to their Management team.Prospects and sources new opportunities within assigned regions with pipeline in excess of $30M per year in new dedicated fleet opportunities.Participates in contract, rate schedule development, and bid review.Creates and delivers high-quality presentations to customers. Show less

• • Apr 2017 - Feb 2019

  Direct leadership and management of staff of 6+ driver managers (Operation) and approximately 100 drivers.Provide daily direction and coaching to driver managers to improve driver retention.Develop relationships with drivers to improve performance and encourage retention.Act as driver advocate toward internal departments to answer driver questions, resolve driver concerns, and/or resolve issues.Use creative problem solving and conflict management techniques to communicate directly with unsatisfied drivers.Monitoring key performance indicators: expenses; utilization and on-time service; analyzing results, ensuring attainment of objectives taking corrective action as necessary.Focusing on building trust by delivering superior customer service, developing and growing strong customer and carrier partnerships.Facilitate business reviews and create scorecards for CRST customers and carriers to drive high-quality service standards.Devised processes to boost long-term business success and increase profit levels Show less

• • Jul 2015 - Apr 2017

  •Plan freight and equipment in assigned regions for maximum utilization and profitability•Coordinate all facets of customer freight shipments including booking freight, answering customer calls and assisting sales with preparation of customer rate quotes.•Create optimal front line customer relations, working with customers from specific regions of the country, thereby ensuring continued company growth and goal achievement•Coach and manage a fleet of drivers to ensure high on-time delivery performance and fleet profitability•Develop relationship with drivers to improve performance and encourage retention•Communicate customer needs to drivers through dispatch instruction•Utilize team equipment to provide maximum productivity•Oversee and streamline billing processes Show less

• • Jun 2014 - Jul 2015

  • Managed a staff of up to 80 individuals and ensured high delivery of customer service and fleet profitability•Develop relationship with drivers to improve performance and encourage retention•Review and authorize driver pay related items•Ensure driver and other transportation safety procedures are as followed•Coordinate with Load Planning personnel to obtain loads that meet driver and customer needs•Maximize equipment utilization and driver pay•Work closely with other departments to meet customer, driver, and company objectives and safety initiatives Show less



Hy-Vee, Inc.

• Retail
• 700 & Above Employee

• Store Clerk

  • Jun 2008 - May 2010

  Assisted customers by locating items, processing payments, and carrying out heavy purchases. Alternated goods in inventory by observing first-in and first-out approaches to keep shelves organized and properly stocked. Answered questions about store policies and addressed customer concerns. Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free. Assisted in mentoring and training new employees Assisted customers by locating items, processing payments, and carrying out heavy purchases. Alternated goods in inventory by observing first-in and first-out approaches to keep shelves organized and properly stocked. Answered questions about store policies and addressed customer concerns. Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free. Assisted in mentoring and training new employees