Experience

Leftclick - South Africa

• South Africa
• IT Services and IT Consulting
• 1 - 100 Employee

• Director

  • Mar 2014 - Present

  Leftclick was formed in 2006 with a merger between two companies, Blue Sky Internet Online (est 1999) & Integrated Network Solutions (est 2003). Leftclick are headquartered in Cape Town CBD with an office in Rosebank Johannesburg and have representatives nationally with a growing footprint in Southern Africa.Leftclick is an IT solutions company specializing in the provision of corporate IT services. These services broadly include infrastructure solutions, connectivity solutions, hosting solutions, mail solutions, backup solutions networking infrastructure and technical services including on-site resources, procurement and software development services. Leftclick are accredited with Microsoft, VMware, Mimecast and Dell Partner status. Leftclick also supply a wide range of branded hardware and software solutions, products and peripherals including Dell, HP, Apple Mac, Linux, Mimecast and other leading PC, Server and Software solution brands.

• Operations Manager

  • Jan 2011 - Feb 2014

  After my time as a Technical Manager, Leftclick promoted me to Operations Manager.While I was still very involved with day-to-day business and often in the technical trenches, I started gaining more exposure to all departments such as Helpdesk and Procurement.I started looking at all SOP's, company policies and systems with Leftclick in-house as well as select client in order to improve the workflow of the IT department holistically.* I implimented a new Helpdesk System - Tickets, remote support, asset management, reporting* I managed the process to designing a new company website* I was the Project Manager for multiple large scale deployments from the ground up concerning ICT* I started traveling extensively for the business to respresent Leftclick Nationwide* Facilitated with R&D of new technologies and renevue streams* Assisted with IT budgets for a number of key accounts* Account Management for key accounts* Building relationships with vendors and identifying opertunities



NomadGuru

• South Africa
• Information Technology & Services

• Director

  • Feb 2021 - Present

  Providing Global IT resources for MSP's and the SME sector. Facilitating with resource management, teams management and complete office deployments and support in South Africa. Providing Global IT resources for MSP's and the SME sector. Facilitating with resource management, teams management and complete office deployments and support in South Africa.



Leftclick - South Africa

• South Africa
• IT Services and IT Consulting
• 1 - 100 Employee

• Technical Manager

  • Mar 2009 - Nov 2010

  After 2 years as an IT Administrator for a single site, I was promoted to a Technical Manager for Leftlick. My portfolio included assisting a number of our IT Managers and Administrators that were deployed at our clients with various systems and technologies, as well as supporting our roaming technicians who supported a number of smaller clients.I was exposed to a lot more technology, more more importantly I started working with and managing more people which allowed me to improve my communication skills across the board.Apart from facilitating with technical problems, I started building proposals for clients based on solution requirements they specified. Working with a fantastic team, we started improving a number of our customized solutions such as firewalling technlogies, Email redundancy, robust back and storage solutions and improved connectivity with failover.I was also part of a large scale DR solutions specification and implimentation for a fashion retailer in South Africa.

• IT Administrator

  • Feb 2007 - Feb 2009

  Working under the outsourced IT company (Leftclick), I was placed as a sole IT Adminstrator at an Advertising agency to manage and maintain the IT infrastructure.Managing a large number of Apple Mac systems and a mixed Mac and Windows Server infrastructure I gained good experience working on Apple Mac systems and integration with Windows infrastructures.I also supported and maintained a Mitel VOIP solution and implimented reporting systems for usage on both telephony and Internet systems.In my time on-site I implimented backup solutions as well as storage devices. I also played a key role in recovering data and services including MS Exchange due to catastrophic hardware failures.Further to this I updated all the networking documentation and diagrams to facilitate with handover procedures and DR accordingly.



Heart Of England Business & Enterprise School

• Senior ICT Technician

  • Jul 2003 - Dec 2006

  Facilitated, designed, implemented and managed a complete ICT upgrade for the School over a 3 year period. This included +-600 workstations of which 110 were staff laptops, a wifi network, and 6 servers. The school received additional funding for becoming a business enterprise school and the IT infrastructure as a whole required an upgrade. I managed a team of 2 technical staff members and some students and had to report to an IT manager on all levels of ICT. Services managed - Server infrastructure (Hardware & Software) - Network infrastructure & managed switches - Backup software (Backup exec) - All desktop systems and software - Network applications vie 3rd parties - Exchange - CCTV - Access control - Network documentation - Evening classes to the community on basic web development



Evesham Technology

• United Kingdom

• Technical Advisor

  • Feb 2003 - Jul 2003

  I started in the call center and shortly after got promoted to a technical advisor. Here I advised on special build requests from clients that was outside the scope of the standard factory built PC. I had to lease with the clients, technical and managers in order to ensure the specification was done accordingly to the clients requirement. This included checking compatibility issues between hardware and software and ensuring sufficient resource allocations. Often these clients would order up to 200 PC's and I was responsible for ensuring the build will be compatible on all levels.



AJ Printer and Computers

• Johannesburg Area, South Africa

• Technician

  • Dec 2001 - Jan 2003

  - General computer repairs - New PC builds - Printer repairs - Network troubleshooting - Basic Pastel troubleshooting - Network installations - On-site support - General computer repairs - New PC builds - Printer repairs - Network troubleshooting - Basic Pastel troubleshooting - Network installations - On-site support