Experience

Service Spring Corp

• United States
• Wholesale
• 1 - 100 Employee

• Service Center Specialist

  • Aug 2021 - Present



Ontrac garage doors

• San Bernardino

• Technician

  • Jun 2013 - Apr 2022

  Sales, installation, repair and management of garage doors, training, troubleshooting, customer retention, pick up and distribution of materials, billing, customer service, contracts, inventory, and reconciliation. Assisting in day to day management operations in office and in the field. Data entry, scheduling, inventory management, employee relations, vehicle maintenance and price points. Sales, installation, repair and management of garage doors, training, troubleshooting, customer retention, pick up and distribution of materials, billing, customer service, contracts, inventory, and reconciliation. Assisting in day to day management operations in office and in the field. Data entry, scheduling, inventory management, employee relations, vehicle maintenance and price points.



Precision Door Service of Seattle

• United States
• Consumer Services
• 1 - 100 Employee

• Training Technician

  • Feb 2012 - Jun 2013

  Sales and repair of garage doors, billing, sales, customer service, troubleshooting, complaint resolution, training, contracts, inventory and cash handling. Sales and repair of garage doors, billing, sales, customer service, troubleshooting, complaint resolution, training, contracts, inventory and cash handling.



JDT Garage doors

• Mesa AZ

• Assistant Manager

  • Apr 2011 - Oct 2012

  Sale and repair of garage doors, billing, customer service, contracts, inventory, and cash handling. Assisting in day to day management operations to include office, data entry, field management, and advertising. Sale and repair of garage doors, billing, customer service, contracts, inventory, and cash handling. Assisting in day to day management operations to include office, data entry, field management, and advertising.



Tempe improv

• Tempe, Arizona, United States

• Maintenance Manger

  • Nov 2008 - Jul 2011

  Communicated directly with the owners and management to coordinate projects and maintenance work inside and outside of the facility. Took bids, hired and supervised employee’s, security and independent contractors. Security, reconciliation of profit and loss, excel spreadsheets/logs, scheduling, and advertising Talent management to include transportation, scheduling interviews, hospitality stay and meeting contractual agreements. Communicated directly with the owners and management to coordinate projects and maintenance work inside and outside of the facility. Took bids, hired and supervised employee’s, security and independent contractors. Security, reconciliation of profit and loss, excel spreadsheets/logs, scheduling, and advertising Talent management to include transportation, scheduling interviews, hospitality stay and meeting contractual agreements.



Blockbuster

• United States
• Retail
• 700 & Above Employee

• Store Manager

  • Jul 2010 - Apr 2011

  I modeled, managed and reinforced service expectations of both internal and external customers to maximize a positive experience for everyone. I reinforced an environment that allowed employees to do what was necessary to resolve customer issues quickly and correctly. I had overall responsibility for achieving store sales goals, cash handling and profit and losses. Recruited, hired, developed, evaluated and counseled store employees. I controlled inventory, did the scheduling and directed assignments. Ensured that all daily store required activities were performed per company standards and that execution of merchandising standards and marketing programs were being met. I was in charge of organization and store image. Show less



American jetting services

• Technician

  • May 2006 - May 2008

  Service and emergency cleaning, time management, cash handling, Billing, maintenance of vehicular and hydro-jetter's, Customer service and bids Service and emergency cleaning, time management, cash handling, Billing, maintenance of vehicular and hydro-jetter's, Customer service and bids



U.S. Coast Guard

• Armed Forces
• 700 & Above Employee

• Fireman apprentice/ Engineer

  • May 2002 - Feb 2004

  Security, Maintenance of engines and turbines, janitorial duties, team work, CPR training, time management, law enforcement training, flight crew, and other service duties. Security, Maintenance of engines and turbines, janitorial duties, team work, CPR training, time management, law enforcement training, flight crew, and other service duties.